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[Roll Call]

[00:00:03]

THE BOARD OPERATIONS COMMITTEE OF THE EAST BAY REGIONAL PARK DISTRICT ON WEDNESDAY, OCTOBER 16TH, BEGINNING AT 10:46, IS NOW OPEN.

LET'S GO AHEAD AND TAKE ROLL CALL.

YES. CHAIR SANWONG.

YULIE PADMORE.

CLERK. RECORDING CLERK TAKING ROLL.

DIRECTOR ROSARIO.

HERE. CHAIR SANWONG.

HERE. PARK DISTRICT STAFF COORDINATORS IN THIS MEETING INCLUDE ASSISTANT GENERAL MANAGER LISA GOORJIAN AND GENERAL COUNCIL LYNNE BOURGAULT.

TODAY'S MEETING IS BEING HELD PURSUANT TO THE BROWN ACT.

STAFF IS PROVIDING LIVE AUDIO AND VIDEO STREAMING.

MEMBERS OF THE PUBLIC WISHING TO MAKE A PUBLIC COMMENT MAY DO SO BY SUBMITTING AN EMAIL, LEAVING A VOICEMAIL, OR JOINING LIVE VIA ZOOM WITH THE LINK PROVIDED ON THE AGENDA LOCATED ON THE DISTRICT WEBSITE.

IF THERE ARE NO QUESTIONS ABOUT THE MEETING PROCEDURES, WE WILL BEGIN.

THANK YOU. GREAT.

OKAY. SO WE WILL START WITH APPROVAL OF THE MINUTES.

BUT WE DON'T HAVE ANY MINUTES.

THAT'S CORRECT, MADAM CHAIR.

SO WE WON'T DO THAT.

SO WE'LL MOVE ON TO NUMBER THREE PUBLIC COMMENTS OF ITEMS NOT ON THE AGENDA.

DO WE HAVE ANY MEMBERS OF THE PUBLIC WHO WISH TO MAKE PUBLIC COMMENT? AT THE TIME WE CURRENTLY DO NOT HAVE ANY MEMBERS OF THE PUBLIC.

THANK YOU. ALL RIGHT. SO WE WILL OPEN AND CLOSE PUBLIC COMMENT AND MOVE ON TO ACTION ITEMS.

[Action Items]

SO WE HAVE OUR 2025 FEE SCHEDULE.

AND GOOD MORNING.

I'M GOING TO JUST GIVE A QUICK INTRODUCTION LISA GOORJIAN ASSISTANT GENERAL MANAGER OF OPERATIONS.

AND SO AS NOAH IS GETTING READY, WE ARE REALLY EXCITED ABOUT THIS ITEM BECAUSE IT IS LAST YEAR IN 2023, THE PARK DISTRICT ENGAGED IN A SORT OF THE BEGINNING OF REALLY LOOKING AT OUR FEES.

SO ANALYSIS OF WHERE ARE WE COLLECTING FEES? WHAT KIND OF COST RECOVERY DO WE HAVE? WHAT HOW? JUST REALLY TAKING A LOOK AT OUR EXISTING CONDITIONS.

AND WHEN WE PRESENTED THAT TO THE BOARD, THIS COMMITTEE EARLIER THIS YEAR WE ALSO PRESENTED THAT TO THE PARK ADVISORY COMMITTEE. AND SO WITH, ALL THIS THE INPUT AND THE REFLECTION FROM THE FEE STUDY, THIS IS THE FIRST TIME WE'RE ABLE TO MAKE SOME RECOMMENDATIONS BASED ON THAT STUDY THAT ARE ALIGNED WITH THE GUIDING PRINCIPLES OF THE FEE STUDY AND REALLY REFLECTIVE OF THE INFORMATION THAT WE LEARNED.

SO WE'RE CONTINUING TO MAKE CHANGES TO HOW WE LOOK AT FEES AND WHERE, YOU KNOW, THIS DIDN'T LOOK AT WHERE WE ARE CHARGING FEES. THIS IS REALLY THE FIRST STEP OF LOOKING AT WHERE WE CHARGE FEES.

HOW DO THEY ALIGN WITH WHAT WE LEARNED FROM THE FEE STUDY AND AGAIN, THOSE GUIDING PRINCIPLES.

SO WE'LL BE BRINGING FEES TO YOU EVERY YEAR WITH UPDATES.

BUT JUST I WANTED TO PROVIDE SOME CONTEXT ABOUT THE BACKGROUND AND THE INFORMATION THAT WENT INTO DEVELOPMENT OF THIS FEE STUDY THAT IS IN FRONT OF YOU TODAY. AND AGAIN, IT'S A RECOMMENDATION.

NO WE WILL GO OVER THAT TO THE FULL BOARD THAT WILL BRING IN DECEMBER.

SO THANK YOU.

ALL RIGHT. THANK YOU FOR THAT INTRODUCTION I APPRECIATE THAT.

GOOD MORNING BOARD OPERATIONS COMMITTEE.

I ASSUME I'M READY TO GET STARTED HERE.

MY NAME IS NOAH DORT.

I'M AN ADMINISTRATIVE ANALYST IN THE BUSINESS SERVICES ADMINISTRATION DEPARTMENT IN THE OPERATIONS DIVISION.

AND AS MENTIONED, I'M HERE TODAY TO REVIEW PROPOSED CHANGES TO THE PARK DISTRICT FEE SCHEDULE AND TO SEEK THE FOLLOWING RECOMMENDATION.

PARK DISTRICT STAFF RECOMMEND THAT THE BOARD OPERATIONS COMMITTEE RECOMMEND APPROVAL TO THE BOARD OF DIRECTORS OF THE 2025 FEE SCHEDULE.

CHANGES TO THE FEE SCHEDULE THAT ARE APPROVED BY THE BOARD OF DIRECTORS GO INTO EFFECT ON JANUARY 1ST, 2025.

AND BEFORE WE REVIEW THE PROPOSED FEE CHANGES, HERE'S A LITTLE BACKGROUND.

THE FEE SCHEDULE PROVIDES INFORMATION ON FEES CHARGED TO THE PUBLIC OR OCCASIONALLY TO OTHER PUBLIC AGENCIES.

IT INCLUDES ADMINISTRATIVE FEES SUCH AS ENCROACHMENT PERMITS, CONCESSION FEES FOR A VARIETY OF CONCESSIONS OPERATED THROUGHOUT THE PARK DISTRICT, AND PARK USE.

EXCUSE ME, PARK USE FEES SPECIFIC TO EACH PARK OR THAT APPLY DISTRICT WIDE.

THE BOARD OPERATIONS COMMITTEE REVIEWS THE PROPOSED FEE CHANGES ANNUALLY IN THE FALL.

THAT'S WHAT WE'RE DOING HERE TODAY, AND RECOMMENDS THE UPDATED FEE SCHEDULE TO THE FULL BOARD OF DIRECTORS FOR APPROVAL.

CONCESSIONAIRES AND PARK DISTRICT STAFF MAKE RECOMMENDATIONS FOR FEE CHANGES BASED ON A VARIETY OF FACTORS, INCLUDING DEMAND, OPERATING COSTS, AND MARKET COMPARISONS OF SIMILAR SERVICES OR FACILITIES OPERATED BY OTHER AGENCIES AND BUSINESSES IN THE AREA.

[00:05:04]

AND AGAIN, AS MENTIONED BEFORE, CHANGES TO THE APPROVED EXCUSE ME CHANGES APPROVED BY THE FULL BOARD OF DIRECTORS ARE EFFECTIVE JANUARY 1ST.

AND TO BE CLEAR, ALL OTHER FEES NOT IN THE STAFF REPORT REMAIN UNCHANGED.

SO EVERYTHING ELSE IS UNCHANGED.

WE'RE ONLY LOOKING AT THE CHANGES AT THIS COMMITTEE.

ALL RIGHT. FOR THE OPERATIONS COMMITTEE REVIEW TODAY, THERE ARE PROPOSED CHANGES TO TWO CATEGORIES OF ADMINISTRATIVE FEES FROM STAFF, 12 CONCESSION FEE CHANGE PROPOSALS FROM CONCESSIONAIRES AND PROPOSED CHANGES TO TEN CATEGORIES OF PARK USE FEES FROM STAFF.

WE WILL START WITH THE 12 CONCESSION FEE CHANGE PROPOSALS.

THESE ARE GROUPED TOGETHER BY TYPE.

WHEN GIVING REASONS FOR PROPOSING FEE CHANGE.

EXCUSE ME, FEE INCREASES.

CONCESSIONAIRES CITED THE RISE IN THE COST OF LABOR, INSURANCE, GOODS AND SUPPLIES, FUEL AND OTHER SERVICES.

I ALSO WANT TO REMIND THE COMMITTEE THAT WHILE CONCESSION AGREEMENTS REQUIRE THE PRIOR WRITTEN CONSENT OF THE PARK DISTRICT BEFORE INCREASING FEES OR INSTITUTING ANY ADDITIONAL SERVICES OR CHARGES, THE AGREEMENTS FURTHER STATE, QUOTE, THAT CONSENT SHALL NOT BE UNREASONABLY WITHHELD, END QUOTE, AND THAT THE PARK DISTRICT QUOTE AGREES TO APPROVE ANY PRICE CHANGES THAT ARE BELOW IMMEDIATE COMPETITIVE PRICES.

END QUOTE. ALL OF THE FEE CHANGE PROPOSALS ARE REASONABLE RELATIVE TO THE MARKET OF COMPARISON PROVIDERS, ESPECIALLY WHEN CONSIDERING THAT THESE COMPARISONS ARE LAGGING, WHICH MEANS THAT PROPOSED 2025 FEES ARE COMPARED WITH CURRENT 2024 MARKET FEES.

SO THAT'S WHAT I MEAN BY LAGGING COMPARISON PROVIDER FEES MAY BE, AND VERY OFTEN ARE SIMILARLY INCREASED NEXT YEAR AS WELL.

JUST AS WE ARE PROPOSING HERE, IN SOME CASES.

THIS IS MOSTLY ROUTINE THESE CONCESSION FEE PROPOSALS THAT ARE REALLY NO SURPRISES HERE, BUT I WILL BRIEFLY MENTION THE BASICS OF EACH PROPOSAL.

IF POSSIBLE, PLEASE HOLD QUESTIONS UNTIL THE END OF THE CONCESSION FEE PROPOSAL SECTION, AND WE CAN ADDRESS ANY QUESTIONS YOU MIGHT HAVE AT THAT TIME.

ALL RIGHT. STARTING UP WITH DEL VALLE AT DEL VALLE, OUTBACK ADVENTURES PROPOSES INCREASES TO WATERCRAFT, EQUIPMENT RENTALS AND CLASSES.

THE CHANGES BY PERCENTAGE ARE SIGNIFICANT, HOWEVER, THESE FEES HAVE NOT CHANGED SINCE 2019 OR EVEN 2015, IN SOME CASES, AND ARE STILL WELL WITHIN THE MARKET COMPARISONS.

ASSUMING FEE CHANGES ARE APPROVED, OUTBACK ADVENTURES WOULD BE AMONG THE LOWER TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR THESE TYPES OF WATERCRAFT RENTALS AND CLASSES.

STAYING AT DEL VALLE, ROCKY MOUNTAIN RECREATION PROPOSES INCREASES TO WATERCRAFT RENTALS AND THE CAPSIZED BOAT CHARGE.

THESE FEES WERE LAST CHANGED IN 2022, AND THE PROPOSED FEES ARE STILL WELL WITHIN MARKET COMPARISONS AND ASSUMING FEE CHANGES ARE APPROVED, ROCKY MOUNTAIN RECREATION AT DEL VALLE WOULD BE AMONG THE MIDDLE TO UPPER RANGE OF OPTIONS AVAILABLE FOR THESE TYPES OF WATERCRAFT RENTALS.

MOVING ON TO SHADOW CLIFFS.

THIS IS THE SAME CONCESSIONAIRE ROCKY MOUNTAIN RECREATION PROPOSES INCREASES TO WATERCRAFT RENTALS HERE AS WELL.

SIMILARLY, THESE FEES WERE LAST CHANGED IN 2022 AND THE PROPOSED FEES ARE STILL, WELL WITHIN MARKET COMPARISONS AND AGAIN ASSUMING FEE CHANGES ARE APPROVED.

ROCKY MOUNTAIN RECREATION AT SHADOW CLIFFS WOULD BE AMONG THE MIDDLE TO UPPER RANGE OF OPTIONS AVAILABLE FOR THESE TYPE OF WATERCRAFT RENTALS.

THE LAST WATERCRAFT LOCATION IS THE MARINA AT LAKE CHABOT, WHERE THE CONCESSIONAIRE PROPOSES A DECREASE IN THE SENIOR DISCOUNTS SO SENIORS WOULD HAVE LESS OF A DISCOUNT, AS WELL AS A DECREASE IN THE ROWBOAT RENTALS AND AN INCREASE IN SOME OTHER WATERCRAFT RENTALS.

THEY ARE ALSO PROPOSING TO REMOVE THE ONE HOUR BASED BASS RENTAL OPTION ON THE PONTOON BOAT JUST WASN'T FEASIBLE TO HAVE ANYBODY RENT THAT FOR ONE HOUR.

AND AGAIN, ASSUMING FEE CHANGES ARE APPROVED, THE MARINA AT LAKE CHABOT WOULD BE AMONG THE MIDDLE TO UPPER RANGE OF OPTIONS AVAILABLE FOR THESE TYPES OF WATERCRAFT RENTALS.

AND AT THE LOWER END FOR LONGER RENTALS.

IN OTHER WORDS, THE LONGER THE RENTALS GO, THE LESS EXPENSIVE IN COMPARISON.

LAKE CHABOT IS.

I SHOULD NOTE THAT THE MARKET COMPARISON FOR ALL LAKE WATERCRAFT RENTALS IS CHALLENGING, DUE TO THE VERY SMALL NUMBER OF SIMILAR FACILITIES IN THE AREA.

MANY COMPARISONS ARE AGAINST OTHER DISTRICT LOCATIONS OR WE'RE COMPARING AGAINST OURSELVES IN MANY CASES.

THE NOTABLE LOW END OUTLIER IS AT LAKE MERRITT, WHERE THE CITY OF OAKLAND STAFF OPERATES THE RENTALS RATHER THAN A PRIVATE ENTITY OPERATING THEM AS WITH THE DISTRICT FACILITIES. ALL RIGHT.

NEXT UP, WE HAVE CAMP ARROYO, WHERE THE CONCESSIONAIRE IS PROPOSING AN INCREASE TO THEIR OVERNIGHT OUTDOOR ENVIRONMENTAL EDUCATION CAMPS FOR 2026.

AGAIN, THAT'S 2026.

THE FEES FOR 2025 WERE ALREADY APPROVED, PROPOSED AND APPROVED LAST YEAR DURING THIS PROCESS.

THE PERCENTAGE CHANGE SHOWN HERE IS RELATIVE TO THOSE ALREADY APPROVED 2025 FEES, AND THIS ALLOWS THEM TO

[00:10:01]

SCHEDULE ORGANIZATIONS PEOPLE USING THEIR CAMP IN WELL IN ADVANCE WITH ANTICIPATED PRICE CHANGES.

THE CONCESSIONAIRE IS ALSO PROPOSING INCREASES TO OVERNIGHT CONFERENCE RENTAL RATES FOR BOTH 2025 AND 2026.

THE CURRENT 2025 RATES WERE PROPOSED AND APPROVED LAST YEAR, BUT THE CONCESSIONAIRE HAS PROPOSED A SLIGHT, VERY SLIGHT INCREASE TO THOSE AS WELL.

THE PERCENTAGE CHANGE SHOWN HERE IS RELATIVE TO THE ALREADY APPROVED 2025 RATES, ASSUMING FEE CHANGES ARE APPROVED, CAMP ARROYO WOULD BE AMONG THE LOW RANGE OF OPTIONS AVAILABLE FOR OVERNIGHT OUTDOOR EDUCATION, ENVIRONMENTAL EDUCATION CAMPS AND AMONG THE MIDDLE RANGE OF OPTIONS AVAILABLE FOR CAMP STYLE OVERNIGHT CONFERENCE RENTALS. NEXT UP WE HAVE ONE OF MY FAVORITES, MUDPUPPY'S TUB AND SCRUB AT POINT ISABEL, WHERE THE CONCESSIONAIRE PROPOSES AN INCREASE TO THEIR DOG HYGIENE SERVICES. ASSUMING FEE CHANGE APPROVAL, MUDPUPPY'S TUB AND SCRUB WOULD BE AMONG THE MIDDLE TO HIGH RANGE OF OPTIONS AVAILABLE FOR FULL SERVICE AND SELF-SERVICE DOG BATHING. HOWEVER, MUDPUPPY'S ALA CARTE PRICING STRUCTURE RELATIVE TO COMPARISON SERVICE PROVIDERS ALLOWS FOR CHEAPER DOG BATHING WHEN ADDITIONAL WASH SERVICES ARE NOT DESIRED.

THE COMPARISONS ARE REALLY PACKAGED DEALS FOR DOG GROOMING IS REALLY WHAT IT IS AND NOT NECESSARILY JUST DOG BATHING.

ALL RIGHT. WE START THE EQUESTRIAN GROUP WITH THE ANTHONY CHABOT EQUESTRIAN CENTER, WHERE THE CONCESSIONAIRE PROPOSES INCREASES TO BOARDING FEES, LESSONS AND THE RECENTLY INTRODUCED TRAIL RIDES.

THE SEMI-PRIVATE AND GROUP LESSONS ARE BEING CONSOLIDATED INTO ONE GROUP LESSON RATE, SO IT'LL JUST BE PRIVATE AND GROUP LESSONS.

PER THE CONCESSIONAIRE THE TRAIL RIDES HAVE BEEN WELL RECEIVED SO FAR THIS YEAR.

THEY HOPE TO GROW AWARENESS AND INCREASE USE OF THIS SERVICE.

THEY ARE ALSO LOOKING TO ACCOMMODATE LARGER GROUPS OF FIVE OR MORE TRAIL RIDERS, BUT THIS REQUIRES AN ADDITIONAL TRAIL GUIDE AND THUS THE PROPOSED INCREASE.

ASSUMING FEE CHANGES ARE APPROVED, ANTHONY CHABOT EQUESTRIAN CENTER WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR BOARDING AND LESSONS AT THE HIGH RANGE FOR TRAIL RIDES.

VERY, VERY FEW OTHER ORGANIZATIONS OFFERING THIS KIND OF TRAIL RIDE OUT THERE.

MOST OF THEM ARE IN WINE COUNTRY AND COME WITH A BOTTLE OF WINE AND A WHOLE OTHER DIFFERENT EXPERIENCE.

OKAY. THE ANTHONY CHABOT EQUESTRIAN CENTER CONCESSIONAIRE ALSO OPERATES LAS TRAMPAS STABLES, WHERE THEY HAVE SIMILARLY PROPOSED INCREASES TO BOARDING AND LESSON FEES. AND ASSUMING FEE CHANGES ARE APPROVED, LAS TRAMPAS STABLES WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR BOARDING AND LESSONS.

SORRY TO GIVE YOU A BIT OF WHIPLASH, BUT WE'RE MOVING BACK TO ANTHONY CHABOT.

THIS IS BECAUSE THESE CONCESSIONAIRES ARE GROUPED TOGETHER HERE.

THE SKYLINE RANCH CONCESSIONAIRE.

EXCUSE ME. AT ANTHONY CHABOT SKYLINE RANCH EQUESTRIAN CENTER CONCESSIONAIRE IS PROPOSING AN INCREASE TO BOARDING AND LESSON FEES AND ASSUMING APPROVAL HERE AS WELL OF THESE FEES.

SKYLINE RANCH EQUESTRIAN CENTER WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR BOARDING AND LESSONS.

AND THEN THE SAME CONCESSIONAIRE, THE SKYLINE RANCH CONCESSIONAIRE ALSO OPERATES PIEDMONT STABLES AND REINHARDT REDWOOD, WHERE THEY HAVE PROPOSED THE SAME BOARDING AND LESSON FEE INCREASES. AND AGAIN, ASSUMING FEE CHANGES ARE APPROVED PIEDMONT STABLES WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR BOARDING LESSONS.

JUST A QUICK NOTE AGAIN.

OVERALL, PARK DISTRICT EQUESTRIAN FACILITIES ARE AT THE LOWER END OF THE MARKET FOR BOARDING AND LESSONS.

OAKLAND CITY STABLES, WHICH IS SIMILARLY PUBLICLY OWNED BUT PRIVATELY OPERATED, IS THE USUAL OUTLIER AT THE LOW END, BUT THEY FREQUENTLY INCREASE THEIR FEES TO BE CLOSER TO THOSE OF THE PARK DISTRICT.

ALMOST ALL PRIVATELY OWNED AND OPERATED FACILITIES ARE SLIGHTLY TO SIGNIFICANTLY MORE EXPENSIVE THAN PARK DISTRICT EQUESTRIAN FACILITIES.

ALL RIGHT. THE FINAL CONCESSION GROUP IS GOLF, AND WE START WITH LAKE CHABOT'S REDWOOD CANYON GOLF COURSE, WHERE THE CONCESSIONAIRE IS PROPOSING BOTH AN INCREASE AND DYNAMIC PRICING MODEL FOR MOST GREENS FEES AND CART RENTAL FEES.

THEY ARE ALSO PROPOSING TO ADD THE OPTION FOR A SINGLE CART, AS WELL AS A SPECTATOR FEE FOR THOSE WHO ARE NOT ACTIVELY GOLFING, BUT JOINING THOSE WHO ARE.

THIS IS A RELATIVELY COMMON FEE AT OTHER GOLFING LOCATIONS.

THE CONCESSIONAIRE NOTES THAT A GROWING NUMBER OF GOLF COURSES ARE ADOPTING THE DYNAMIC PRICING MODEL, WHICH ALLOWS THEM TO ADJUST PRICES IN REAL TIME BASED ON A RANGE OF FACTORS, INCLUDING TIME OF DAY, DAY OF THE WEEK, AND GOLFER DEMAND.

THE PROPOSED RANGE IS 15% LESS TO 10% MORE THAN THE BASELINE.

SO AGAIN, THEY'RE INCREASING THAT BASELINE.

AND THEN APPLYING THE DYNAMIC PRICING WHICH YOU SEE THAT FINAL PROPOSED.

IS THAT DYNAMIC PRICING APPLIED THERE.

EXCUSE ME. AS YOU CAN SEE, THE PROPOSAL RESULTS IN AN ADJUSTED FEE THAT MAY BE LESS THAN THE CURRENT FEE DESPITE AN INCREASE FROM THE CURRENT BASELINE.

[00:15:06]

ASSUMING APPROVAL OF THE PROPOSED FEE CHANGES, REDWOOD CANYON GOLF COURSE WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR GOLFING AT PUBLICLY OWNED GOLF COURSES AND WELL BELOW PRIVATELY OWNED.

THE SAME CONCESSIONAIRE OPERATES THE TILDEN GOLF COURSE, WHERE THEY ARE SIMILARLY PROPOSING BOTH AN INCREASE AND DYNAMIC PRICING MODEL FOR MOST GREENS FEES AND CART RENTAL FEES, AS WELL AS THE ADDITION OF A SPECTATOR FEE AND SINGLE CART OPTION.

THEY ARE ALSO PROPOSING AN INCREASE TO THE ADVANCED RESERVATION FEE AND THE MONTHLY SENIOR TICKET, WHICH REQUIRES MEMBERSHIP IN A SEPARATE ORGANIZATION SIMILAR TO REDWOOD CANYON GOLF COURSE.

THE PROPOSED DYNAMIC PRICING MODEL FOR TILDEN RESULTS IN AN ADJUSTED FEE THAT MAY BE LESS THAN THE CURRENT FEE, DESPITE AN INCREASE FROM THE CURRENT BASELINE, ASSUMING APPROVAL OF THE PROPOSED CHANGES, TILDEN GOLF COURSE WOULD BE AMONG THE LOW TO MIDDLE RANGE OF OPTIONS AVAILABLE FOR GOLFING AT A PUBLICLY OWNED GOLF COURSE, AND SIMILARLY WELL BELOW PRIVATELY OWNED.

THAT'S THE END OF THE CONCESSION FEE PROPOSAL SECTION.

ARE THERE ANY QUESTIONS BEFORE WE MOVE ON TO THE NEXT SECTION? DIRECTOR ROSARIO. THANK YOU.

THIS IS I KNOW YOU'RE ALWAYS VERY, VERY, VERY THOROUGH.

THANK YOU. JUST A COMMENT IS IN THE PAST, WE'VE ALWAYS SHOWED COMPARISONS TO OTHER LIKE CONCESSIONAIRES.

I THINK THAT WOULD BE HELPFUL WHEN THIS GOES BEFORE THE FULL BOARD, EVEN IF IT'S JUST IF YOU JUST SHOW AN AVERAGE SO THAT WE, YOU KNOW, SO THAT THEY CAN ACTUALLY SEE WHERE WE'RE AT.

AND THEN REGARDING THE FLEX FOR THE GOLF COURSES, DO THEY IS THERE A WAY FOR THE PUBLIC TO KNOW WHEN THOSE FLEX HOURS OR WHEN THOSE FLEX RATES KICK OFF OR WHAT TRIGGERS THEM? THAT'S AN EXCELLENT QUESTION.

I DON'T HAVE THAT LEVEL OF DETAIL FROM THE CONCESSIONAIRE, BUT I BUT I UNDERSTAND THAT WHEN THEY GO TO DO IT ONLINE, IT SHOULD BE DYNAMICALLY CHANGING.

IF SOMEBODY IS SHOWING UP AT THE GOLF COURSE, THEY HAVE THE RANGE THAT YOU SEE HERE SO THEY CAN KNOW WHAT TO EXPECT.

BUT THEY MIGHT NOT HAVE THAT BEFORE THEY ARRIVE.

IF THEY'RE NOT LOOKING ONLINE OR CHECKING WITH THEM FIRST AND THEN I THINK THAT'S IT.

YEAH. ALL RIGHT.

YEAH. JUST I THINK IT'S JUST BEING ABLE TO SEE WHAT THE AVERAGE IS, YOU KNOW, AND WHERE WE STAND, I THINK THE REST OF THE BOARD WOULD APPRECIATE THAT. AND YOU'VE PROVIDED THAT IN THE PAST, WHICH I GREATLY APPRECIATED.

SO THANK YOU. YOU'RE WELCOME.

YEAH. SO I GUESS MY QUESTION MAYBE FOR YOU DEE.

SO ARE YOU SAYING LIKE ALSO TO BE ABLE TO COMPARE ACROSS PARKS BECAUSE IT LOOKS LIKE WHEN I SEE THIS LAKE CHABOT AND DEL VALLE HAVE SIMILAR PRICING FOR KAYAKS, IT'S NOT EXACTLY THE SAME KAYAK, BUT THEN IT SEEMS LIKE SHADOW CLIFFS MIGHT BE A LITTLE BIT OF A DEAL IN TERMS OF THE HOURLY RENTAL.

AND THAT MIGHT BE HELPFUL TO SEE COMPARATIVELY, IT'S NOT EXACTLY THE SAME WATERCRAFT, BUT JUST TO MAYBE SEE KIND OF HOW THE, I GUESS, FEES LINE UP ACROSS OUR PARKS.

AND THEN TO SEE HOW IT COMPARES TO OTHER ENTITIES.

IS THAT WHAT YOU'RE ASKING? SO I JUST WANTED TO BE ABLE TO TRACK OR SEE WHERE THE AVERAGE PRICE LAND SO THAT WHEN HE SAYS IF WE'RE LOW, HIGH OR MEDIUM.

YOU KNOW WHAT'S THE AVERAGE.

YEAH. THE BUSINESS AVERAGE.

SO OUTSIDE OF THE PARK DISTRICT OR EVEN WITHIN.

SO AND THEN FOR THOSE CONCESSION CONCESSIONAIRES WHO ARE NOT IN THIS PRESENTATION, THEIR FEES STAY THE SAME.

SO FOR EXAMPLE, I BELIEVE IN ALAMEDA, WE ALSO HAVE A CONCESSIONAIRE WHO HAS KAYAKS AVAILABLE FOR RENT.

IT MIGHT BE A DIFFERENT TYPE OF KAYAK, BUT BECAUSE THEY'RE NOT LISTED HERE, THAT MEANS WE'RE NOT CHANGING THEIR FEE SCHEDULE.

IS THAT CORRECT? THAT IS CORRECT.

THAT IS CORRECT. EVERYTHING ELSE, EVERYTHING THAT DOES NOT APPEAR HERE TODAY AND IN THE STAFF REPORT, THERE IS NO CHANGE.

BOARD SPORTS, I BELIEVE, IS PROBABLY THE CONCESSIONAIRE YOU'RE REFERRING TO AT CROWN BEACH.

AND JUST AS WITH ALL OF OUR CONCESSIONAIRES, WE REACHED OUT TO THEM IN MID-JULY IN THIS CASE, AND THEY RESPONDED THAT THEY HAD NO, NO PROPOSED CHANGES.

SO NO CHANGES THERE.

GO FOR IT. GO FOR IT.

REGARDING THE TRAIL RIDES OUT OF ARE THOSE ACTIVE NOW? THEY ARE ACTIVE.

THEY'VE BEEN DOING. THEY'VE BEEN DOING TRAIL RIDES AT BOTH LOCATIONS.

THERE'S MORE DEMAND AT ANTHONY CHABOT THEY HAVE A LITTLE BIT MORE OPTIONS AT ANTHONY CHABOT THEY HAVE MORE MORE HORSES AT THE CONCESSIONAIRE.

THE CONCESSIONAIRES OWN HORSES.

MANY PEOPLE ARE NOT RIDING THEIR OWN HORSES FOR THESE TRAIL RIDES.

VERY RARE, I THINK.

BUT SO THEY HAVE MORE HORSES AT ANTHONY CHABOT.

THEY'RE JUST MORE ABLE TO DO LARGER GROUPS.

THERE'S LESS CHALLENGES THAN THERE AT LAS TRAMPAS, BUT THEY'RE BEING USED AND THEY'RE HOPEFUL THAT THEY'LL BE MORE USED.

[00:20:05]

YEAH, EXACTLY. AND YOU KNOW, PEOPLE ARE ACCEPTING OF THE PRICE SO FAR.

AND AGAIN, THEIR INCREASE PROPOSED INCREASE AT ANTHONY CHABOT SO THAT THEY CAN ADD MORE PEOPLE, WHICH INVOLVES MORE OF THEIR STAFF TO DO A TRAIL BEHIND OF THE RIDERS.

BECAUSE IN THE PAST IT'S ALWAYS BEEN COST PROHIBITIVE FOR THE INSURANCE TO TO DO THOSE RIGHTS.

SO YEAH, LET'S KEEP OUR FINGERS CROSSED, SEE IF THIS WORKS.

YEAH, WE I ACTUALLY I RECALL THAT AS WELL.

I ASKED THE CONCESSIONAIRE WHEN THEY PROPOSED THIS LAST YEAR, AND THEY SAID THEY HAD IT COVERED AND THAT THIS WAS THE COST TO THEM THAT THEY COULD BEAR.

SO GOOD. OH YEAH.

SURE. AND THEN AS A FOLLOW UP ON LAS TRAMPAS STABLES, ARE WE IS THAT STABLE STARTING TO BECOME MORE SUSTAINABLE? IS IT? WHAT'S THE VACANCY RATE THERE? I DO NOT HAVE THAT INFORMATION.

I BELIEVE THAT THEY ARE SEEING INCREASES FROM THEIR TAKEOVER, BUT I DON'T HAVE THAT AT MY FINGERTIPS.

YEAH. SORRY. JUST CURIOUS.

YEAH. OKAY. THANK YOU.

YEAH. SO I'M SURE YOU DID A LOT OF ANALYSIS TO GET TO THIS POINT.

IT MIGHT JUST BE HELPFUL TO HEAR YOUR YOUR PERSPECTIVE ON THIS, YOU KNOW, AS YOU COMPARED IT TO SOME OF THE AVERAGES, YOU KNOW, WERE THERE SOME ARE THERE SOME PROPOSALS WHERE YOU LANDED ON WHERE MAYBE YOU'RE STILL A LITTLE BIT CONCERNED ABOUT THE FEES? OR DO YOU FEEL PRETTY, YOU KNOW, CONFIDENT ABOUT, YOU KNOW, WHERE THESE LANDED.

I THINK THESE ARE ALL REASONABLE WITHIN THE MARKET COMPARISONS.

IT IS VERY CHALLENGING TO DO SOME OF THESE COMPARISONS.

I MEAN, SOME, FACILITIES ARE, YOU KNOW, THERE MIGHT ONLY BE 1 OR 2 OTHERS.

THE TRAIL RIDES IS, LIKE I SAID, IT'S VERY HARD TO MAKE A COMPARISON WITH THOSE.

BUT YEAH, I'M CONFIDENT THERE'S NOTHING IN HERE THAT'S A SURPRISE OR AN OUTLIER.

A LOT OF THESE INCREASES WE'VE SEEN BEFORE JUST PERSONALLY SPEAKING, I'M GLAD I DON'T OWN A HORSE BECAUSE BOARDING SEEMS QUITE EXPENSIVE, BUT IT IS STILL WELL WITHIN THE MARKET COMPARISON.

SO IT'S NOT A SURPRISE.

AND IN REGARDS TO GOLF, BECAUSE I THINK THERE'S A LOT OF COMPARISON DATA IN REGARDS TO GOLF AVAILABLE.

DO WE FEEL PRETTY GOOD ABOUT WHERE THESE FEES HAVE LANDED? OH YEAH. YEAH, DEFINITELY.

IT'S AGAIN, IT'S CHALLENGING.

NOT ALL GOLF COURSES ARE THE SAME.

I'M NOT A GOLFER I'VE HEARD THAT THAT'S, YOU KNOW, GREAT CONCERN TO THE QUALITY OF THE GOLF COURSES, BUT ABSOLUTELY.

THE CONCESSIONAIRE PROVIDES PROVIDES A COMPARISON LIST AS WELL.

I DOUBLE CHECK THEIR LIST AND MAKE SURE IF THERE'S ANYTHING ON THERE THAT THAT'S NOT ON THERE THAT I ADD IN MY OWN AS WELL.

THEY'RE WELL WITHIN RANGE.

IN FACT, WE'RE STILL AT THE LOWER END OF THE PUBLICLY OWNED, PRIVATELY OPERATED GOLF COURSES.

WE'RE STILL AT THE LOWER END FOR THE MOST PART.

YEAH. I HAVE NO CONCERN ABOUT THE GOLFING FEES AT ALL.

OKAY, WONDERFUL. WELL, IT SEEMS PRETTY STRAIGHTFORWARD TO ME.

SO I GUESS NOW WE MOVE ON TO THE NEXT.

WHAT IS IT? ADMINISTRATIVE FEES.

YEAH. PARDON ME WHILE I FLIP QUICKLY THROUGH THESE SLIDES.

HOPEFULLY I'M NOT GIVING ANYBODY BRAIN SHOCK HERE.

THANK YOU FOR YOUR PATIENCE.

OKAY. ALL RIGHT.

NOW FOR THE ADMINISTRATIVE FEES PROPOSALS FROM PUBLIC SAFETY.

PROVIDE MORE DETAIL ON THE PROPOSED CHANGES.

WE'RE JOINED TODAY BY PATTY SHANNON AND JANET SEVERIN.

MAYBE ONLY JANET IS STEPPING UP TO TALK HERE.

I'LL TURN THE MIC OVER TO HER.

GOOD MORNING BOARD MEMBERS AND COMMITTEE MEMBERS.

LIKE NOAH SAID, I'M JANET SEVERIN, I'M A SUPPORT SERVICES SUPERVISOR AT PUBLIC SAFETY.

WHEN REVIEWING THE PROPOSED 2025 FEE SCHEDULE, WE NOTED THAT MANY OF THE FEES AND FINES HAVE NOT BEEN UPDATED IN OVER TEN YEARS.

PARKING IN PARTICULAR HADN'T BEEN UPDATED SINCE 2011.

WE IDENTIFIED TWO AREAS IN PARTICULAR THAT SHOULD BE INCREASED.

WE COMPLETED A COMPARISON OF OUR NEIGHBORING CITY POLICE DEPARTMENT'S THREE CITIES FROM TWO COUNTIES WE'VE CHOSEN BASED ON THEIR VARYING DEMOGRAPHICS AND POPULATION IN ALAMEDA COUNTY, WE CHOSE LIVERMORE, NEWARK AND EMERYVILLE.

AND CONTRA COSTA WE CHOSE SAN RAMON, WALNUT CREEK, AND CONCORD.

THE AVERAGE FOR A VEHICLE RELEASE WAS $204.

IT'S APPROXIMATELY 60% HIGHER.

WE SUGGESTED INCREASING FEES BY 40%, RAISING IT FROM 125 TO 175.

THE AVERAGE PARKING FINE FOR PARKING CITATIONS WAS APPROXIMATELY 12% HIGHER THAN EAST BAY REGIONAL PARKS, AND WE SUGGEST INCREASING PARKING FINES BY 10%, MAJORITY GOING FROM 43 TO $48.

THOSE WERE THE ONLY TWO THAT WE SUGGESTED INCREASING OUR PARKING FEES AND THE TOW RELEASE.

I'M SORRY. THAT'S OKAY.

[00:25:03]

AND ANY QUESTIONS ON THOSE TWO? COULD YOU REPEAT THE COMPARISONS FOR ALAMEDA COUNTY? IT WAS LIVERMORE? THE CITIES.

LIVERMORE, NEWARK AND EMERYVILLE.

OKAY. THANK YOU.

OKAY. IF NO QUESTIONS, THEN I'LL GIVE IT BACK TO NOAH.

ALL RIGHT. THANK YOU SO MUCH.

ALL RIGHT.

OUR LAST SECTION TODAY IS THE PARK USE FEE PROPOSALS.

THE COMMITTEE WILL PROBABLY RECALL, AND AS AGM GOORJIAN MENTIONED, THAT THE PARK DISTRICT RECENTLY CONDUCTED A FEE STUDY WITH MATRIX CONSULTING GROUP THAT HAD A FOCUS ON BETTER UNDERSTANDING COSTS ASSOCIATED WITH FEES.

RECOGNIZING COST RECOVERY LEVELS AND UTILIZING THIS INFORMATION TO INFORM FUTURE FEE REVISIONS AND UPDATES.

WITH INPUT FROM THE GENERAL MANAGER STAFF ALSO DEVELOPED A DRAFT OF GUIDING PRINCIPLES TO HELP GUIDE FEE SETTING DECISIONS.

THE PROPOSALS IN THIS SECTION ARE IN LINE WITH THE FEE STUDY RECOMMENDATIONS AND THOSE GUIDING PRINCIPLES.

ALL RIGHT. FIRST UP, STAFF IS PROPOSING A UNIFORM FEE FOR STANDARD DAY USE VEHICLE PARKING DISTRICT WIDE.

VEHICLE PARKING IS ALREADY AT $5, WHICH IS THE PROPOSED FLAT UNIFORM FEE.

VEHICLE PARKING IS ALREADY AT $5 AT MOST LOCATIONS WHERE PARKING IS CHARGED.

THIS WOULD BE AN INCREASE AT THE TWO LOCATIONS WHERE PARKING IS CURRENTLY $3.

AND THAT'S BRIONES AND POINT PINOLE.

AND THE DECREASE OF THE FEE AT THE TWO LOCATIONS WHERE PARKING IS CURRENTLY $6.

AND THAT'S DEL VALLE AND SHADOW CLIFFS.

PARKING FEES WERE LAST CHANGED IN 2005 OR 2002 IN MOST CASES.

STAFF IS ALSO PROPOSING TO MAKE PERMANENT THIS YEAR'S DEL VALLE ENTRY FEE PILOT PROJECT, WHICH WAS INTENDED TO STREAMLINE ENTRY AT DEL VALLE ON WEEKENDS AND HOLIDAYS IN SPRING AND SUMMER. THE COMMITTEE MAY RECALL A PRESENTATION ABOUT THIS PILOT PROJECT AT THE MEETING IN JUNE OF THIS YEAR.

FEEDBACK IS STILL BEING COLLECTED.

THERE IS CURRENTLY A SURVEY ON THE PARK DISTRICT WEBSITE, BUT THE INITIAL REVIEWS BY STAFF HAVE BEEN VERY POSITIVE.

THE DEL VALLE FLAT ENTRY FEE WOULD BE IN EFFECT ON WEEKENDS AND HOLIDAYS FROM APRIL THROUGH LABOR DAY.

THE FLAT FEE INCLUDES VEHICLE PARKING.

CURRENTLY $6 AT THAT LOCATION.

TRAILER PARKING CURRENTLY $4.

BOAT LAUNCH CURRENTLY 3 TO 5 DEPENDING ON THE VESSEL.

AND DOG DAY USE CURRENTLY $2.

THE FLAT FEE DOES NOT INCLUDE.

DOES NOT INCLUDE THE REQUIRED QUAGGA MUSSEL INSPECTIONS FOR WATERCRAFT.

THAT'S CURRENTLY 4 TO $7, DEPENDING ON THE WATERCRAFT OR THE PARK DISTRICT FISHING PERMIT THAT IS REQUIRED FOR ANGLERS AGE 16 AND OVER.

THAT'S CURRENTLY $5 PER DAY, WITH THE EXCEPTION OF THE TWO FREE FISHING DAYS.

PLEASE GO AHEAD AND ASK QUESTIONS ON THESE ONES.

I'M NOT ASKING YOU TO HOLD YOUR QUESTIONS.

I SHOULD HAVE MADE THAT CLEAR. I JUST WANT TO ASK ABOUT AREN'T WE PROPOSING TO DROP DOG FEES ANYWAY FOR FUTURE USE? SO WE PROBABLY SHOULD X THAT OUT.

WELL, CORRECT. SO I'M PRESENTING ALL OF THESE AS PROPOSED, PRESUMABLY.

OKAY THAT'S FINE. AND THE BOARD COULD REJECT SOME OF THESE, ALTHOUGH I THINK STAFF IS HOPEFUL THAT THAT'S NOT THE CASE.

I'M WAY AHEAD OF MYSELF.

[LAUGHTER] NO WORRIES, I UNDERSTAND.

THANK YOU. THANK YOU FOR MENTIONING IT.

ANY OTHER QUESTIONS ON THE PARKING IN DEL VALLE? YEAH, I KNOW.

I THINK I CAN'T REMEMBER, I THINK THE EASTER HOLIDAY MIGHT HAVE BEEN IN APRIL THIS YEAR, BUT SOME YEARS IT'S IN MARCH.

AND I KNOW THAT THAT ALSO CAN POTENTIALLY, DEPENDING ON THE WEATHER, BE A WEEKEND OF CONCERN OR A DAY OF CONCERN TO SOME OF THE NEIGHBORS AT DEL VALLE.

I WOULD BE OPEN TO ALSO MENTIONING THE EASTER HOLIDAY IF IT FALLS IN MARCH, OR IF THERE'S SOME WAY WE CAN RESERVE THE OPTION TO IMPLEMENT THE FLAT ENTRY FEE AS WE SEE FIT.

I THINK THAT MIGHT BE HELPFUL TO GIVE US SOME FLEXIBILITY.

YEAH, ABSOLUTELY.

I GUESS I'LL JUST PUT THAT IN AS A SUGGESTION.

AND THEN IF YOU WANTED TO COME BACK TO THE BOARD ON THAT, YOU'RE WELCOME TO.

YOU DON'T HAVE TO, BUT I WILL JUST SHARE THAT.

I KNOW EASTER WAS ALSO A CONCERN FOR THE DEL VALLE NEIGHBORS.

THANK YOU FOR THAT. WE CAN DEFINITELY, AS YOU SUGGESTED, WE CAN COME BACK.

WE CAN TAKE A LOOK AT THE CALENDAR AND SEE HOW SOON THAT MIGHT BE AND HOW SOON WE MIGHT NEED TO MAKE THAT ADJUSTMENT.

YEAH. YEAH.

YOU SHOULD THINK ABOUT MOTHER'S DAY TOO.

WELL, IT'S ALREADY IT'S GOING TO BE IN HERE WITH MAY.

OKAY, GREAT.

SO I THINK THAT WAS THE ONLY ONE THAT I SEE IN THIS CALENDAR RANGE.

YES, ABSOLUTELY.

I KNOW IT'S STILL IN THE RANGE.

ALL RIGHT. ANY OTHER QUESTIONS ON THE DISTRICT WIDE PARKING UNIFORM, PARKING FEE AND THE DEL VALLE FLAT FEE? I GUESS REAL QUICK. HOW LONG IS THE SURVEY OPEN UNTIL? I DON'T. DO WE KNOW? AND IT'S OKAY. IF NOT, I KNOW IT'S IN OUR RIN IN OUR REGIONAL IN NATURE.

[00:30:04]

YEAH. I DON'T RECALL THE EXACT CLOSING.

SO WE CAN WE CAN LOOK THAT UP.

WE CAN FOLLOW UP AFTER THE MEETING.

AND I THINK I'M NOT SURE IF NOAH IS GOING TO MENTION, BUT WE ARE PLANNING TO GIVE AN UPDATE.

ONCE WE'VE HAD A CHANCE TO REVIEW THE COMMUNITY INPUT AND GIVE AN UPDATE TO THE BOARD.

THE SECOND BOARD MEETING IN NOVEMBER.

OKAY. AND HAVE WE REACHED OUT DIRECTLY TO THE NEIGHBORS OR.

YES. OKAY. GOOD, GOOD.

AND WE'VE GOTTEN FEEDBACK FROM THE NEIGHBORS.

OR MAYBE, YOU KNOW, I'LL FOLLOW UP ON THE SEPARATE IT'S SEPARATE FROM THIS ISSUE.

THANK YOU. ALL RIGHT.

ALL RIGHT I WILL MOVE TO THE NEXT PROPOSAL HERE.

NEXT UP, STAFF IS PROPOSING CHANGES TO THE SWIM AREA, ACCESS FEES CHARGED THROUGHOUT THE PARK DISTRICT.

THIS PROPOSAL INCLUDES AN ADJUSTMENT TO THE APPLICABLE AGE RANGES, INCREASING THE UPPER LIMIT AGE RANGE OF THE FREE SWIM ACCESS FROM UNDER ONE YEAR OLD TO UNDER TWO YEARS OLD, AND INCREASING THE UPPER LIMIT AGE RANGE OF YOUTH SWIM ACCESS FROM AGE 15 TO AGE 17.

STAFF IS ALSO PROPOSING A UNIFORM FEE FOR ADULT SWIM ACCESS AT $5, AS WELL AS AN INCREASE IN THE YOUTH AND SENIOR SWIM ACCESS FEES.

LASTLY, STAFF IS PROPOSING AN ONLINE PRE-REGISTRATION FLAT FEE OF $6 FOR ALL AGES.

ANYBODY WANTING TO PRE-REGISTER ONLINE RESERVE A SPOT IS PAYING THE SAME $6.

AND I SHOULD ALSO NOTE THAT SOME SWIM AREA ACCESS FEES LAST CHANGE IN 2021, BUT THOSE WERE REALLY A CHANGE TO THE FEE TO ADJUST THEM WHEREVER THEY WERE, NOT TO WHOLE DOLLARS.

BEFORE THAT, THE LAST CHANGE FOR SWIM FEES WAS BACK IN 2003, SO IT'S BEEN QUITE A WHILE.

ANY QUESTIONS ON THE SWIM FEE PROPOSAL? I GUESS IT JUST MIGHT BE HELPFUL TO LIST, YOU KNOW, WHERE WHICH PARKS THIS IS AT.

OH, OKAY.

OFF THE TOP OF MY HEAD, WE HAVE ROBERTS, CULL CANYON, DON CASTRO, LAKE ANZA, CASTLE ROCK, THANK YOU.

AND CONTRA LOMA, [INAUDIBLE] CASTLE.

THANK YOU. YES, THANK YOU VERY MUCH.

AND NOT QUARRY LAKES, RIGHT? CORRECT. NO. NO, NO.

THANK YOU. YES, AT QUARRY LAKES.

I'M SORRY. THANK YOU FOR THE CORRECTION.

ANY OTHER QUESTIONS OR COMMENTS ON THE SWIM FEE? I'LL MOVE ON TO THE NEXT ONE.

ALL RIGHT.

NEXT WE HAVE PROPOSED CHANGES TO THE DOG FEES.

BEFORE I GO ANY FURTHER, I WANT TO NOTE THAT THE CHANGES TO THE PRIVATE OR NONPROFIT DOG WALKER FEE THAT YOU SEE HERE AND IN THE DOCUMENTS FOR THIS AGENDA ITEM ARE IN ERROR. STAFF IS WITHDRAWING THIS PORTION OF THE PROPOSED CHANGES TO DOG FEES.

UNFORTUNATELY, A MISUNDERSTANDING WAS RESOLVED TOO LATE, AND WE WERE NOT ABLE TO CORRECT THE MATERIALS PRIOR TO THE SUBMISSION DEADLINES FOR THIS MEETING, SO PLEASE DISREGARD THAT TOP SECTION.

WE ARE NOT PROPOSING THAT WE ARE WITHDRAWING THAT.

AND I APOLOGIZE FOR THE ERROR THERE.

STAFF IS PROPOSING TO ELIMINATE THE DOG DAY USE AND DOG OVERNIGHT CAMPGROUND STAY FEES THROUGHOUT THE PARK DISTRICT.

THE DOG FEE WAS LAST CHANGED IN 2005 WITH AN INCREASE FROM 1 TO $2.

AND HARD FOR ME TO FIND WHERE IT STARTED.

HONESTLY, I'VE RUN OUT OF THE FEE SCHEDULES I CAN ACCESS, BUT ANY QUESTIONS ON THE ELIMINATION OF THE DAY USE AND OVERNIGHT CAMPGROUND STAY FOR DOGS? I MEAN, I THINK THIS IS A GOOD, GOOD NEWS AND SOMETHING THAT SHOULD THE FULL BOARD VOTE ON THIS, WHEN THIS IS PRESENTED TO THE FULL BOARD, IT WOULD BE SOMETHING WORTH, YOU KNOW, BROADCASTING. I THINK.

PEOPLE WHO LIKE TO BRING THEIR DOGS AND PARKS WOULD LIKE TO HEAR THIS.

YEAH, THERE WAS AN EQUITY ISSUE TOO.

I MEAN, PEOPLE WITH THEIR DOGS AND CARS.

I MEAN, SPEAKING FROM MY EXPERIENCE AT REINHARDT REDWOOD, THEY HAD TO PAY FOR THEIR DOGS, BUT PEOPLE WALKING IN DIDN'T HAVE TO.

SO YEAH, YEAH, IT DIDN'T MAKE ANY SENSE.

AGREED. EXCEPT FOR IT DID OFFSET SOME OF THE COSTS FOR THE DOGGY BAGS WE USED TO PROVIDE.

BUT NOW THAT WE'RE ASKING PEOPLE TO PROVIDE THEIR OWN.

WAY BETTER. THANK YOU.

YEAH, YEAH. THANK YOU.

I DO THINK IT WILL BE VERY WELL RECEIVED IF IT IS RECOMMENDED AND APPROVED.

ALL RIGHT. NEXT UP, STAFF IS PROPOSING CHANGES TO SPECIAL EVENT PERMIT FEES, INCLUDING ADJUSTMENTS TO THE RANGES USED FOR THE ATTENDANCE BASED FEE INCREASES TO THOSE FEES AND THE ADDITIONS OF NONREFUNDABLE APPLICATION PROCESSING FEE, A MULTI PARK EVENT FEE FOR EVENTS TAKING PLACE ACROSS MULTIPLE PARKS AND AN OUT-OF-DISTRICT SURCHARGE.

[00:35:03]

SPECIAL EVENT PERMIT FEE RANGES AND PRICES WERE ESTABLISHED IN 2018 WITH NO CHANGE IN THOSE RANGES OR THE PRICES SINCE THEN.

HERE'S MORE DETAIL ON HOW THAT WOULD LOOK RELATIVE TO CURRENT FEES.

AS YOU CAN SEE, THE LOWER TWO RANGES OF ATTENDEES WOULD BE CONSOLIDATED.

THE FEE FOR CURRENT RANGES WOULD BE INCREASED AND THE TOP RANGE WOULD BE ELIMINATED IN FAVOR OF ADDITIONAL RANGES.

EXCUSE ME. ABOVE 1000 PERSONS.

THE OUT-OF-DISTRICT SURCHARGE IS SIMILAR TO THOSE THAT THE PARK DISTRICT ALREADY APPLIES TO PICNIC RESERVATIONS AND EVENTS AT THE TILDEN BOTANIC GARDEN.

AND I'LL JUST MOVE ON TO THE NEXT ONE BECAUSE THEY'RE VERY SIMILAR.

WE CAN TALK ABOUT THEM BOTH TOGETHER IF YOU'D LIKE.

SIMILARLY, FOR WEEKDAY SCHOOL SPONSORED CROSS COUNTRY MEET EVENTS.

STAFF IS PROPOSING ADJUSTMENTS TO THE RANGES USED FOR THE ATTENDANCE BASED FEE INCREASES TO THOSE FEES AND SIMILARLY, THE ADDITIONS OF A NONREFUNDABLE APPLICATION PROCESSING FEE.

A MULTI-PART EVENT FEE VERY COMMON FOR THESE TRACK MEETS AND AN OUT-OF-DISTRICT SURCHARGE.

WEEKDAY SCHOOL SPONSORED CROSS COUNTRY MEET EVENT RANGES AND PRICES WERE ESTABLISHED IN 2020, WITH NO CHANGE IN RANGES OR FEES SINCE THEN. OH FOR SURE.

YEAH. THESE CROSS COUNTRY TEAMS OUR PARKS ARE REALLY POPULAR WITH THEM.

SO DO WE.

ARE WE HAVING ANY PROBLEM WITH THEM ACTUALLY APPROACHING US TO ACTUALLY PAY THE FEES? I DON'T BELIEVE THAT THE PAYING OF THE FEES HAS BEEN A PROBLEM.

YOU KNOW, WE HAVEN'T ADJUSTED THESE IN A LONG TIME.

THEY'RE PROBABLY WELL OVERDUE, BUT TO MY KNOWLEDGE, I DON'T BELIEVE SO.

I BELIEVE THERE'S ALSO OPTIONS FOR THEM TO MAKE VARIOUS REQUESTS FOR WAIVERS.

BUT I DON'T KNOW HOW COMMON THAT IS FOR SPECIAL EVENTS, FOR.

EXCUSE ME FOR THE TRACK MEETS.

YEAH. OR CROSS COUNTRY MEETS.

EXCUSE ME. NOT A TRACK.

GREAT. THANK YOU.

SURE. SO HERE'S MORE DETAIL ON HOW THAT LOOKS RELATIVE TO THE CURRENT FEES.

AS YOU CAN SEE, THE TOP RANGE WOULD BE ELIMINATED IN FAVOR OF ADDITIONAL RANGES ABOVE 600 PERSONS.

AS I MENTIONED, CROSS COUNTRY MEET EVENTS FREQUENTLY USE MULTIPLE PARKS FOR THEIR RACE COURSE, AND THE MULTI PARK FEE WOULD HELP ADDRESS THE BURDEN OF IMPACTS ON THOSE PARKS AND THE STAFF COORDINATION NEEDED IN SUCH CASES.

ANY OTHER QUESTIONS ON THIS SPECIAL EVENT AND THE CROSS COUNTRY PROPOSALS? QUESTION ABOUT THE OUT OF DISTRICT SURCHARGE.

SO FOR THAT, IF IT'S I FIND SOMETIMES WE TALK A LOT MORE ABOUT RESIDENTS, BUT ACTUALLY BUSINESSES THAT ARE BASED IN THE DISTRICT WOULD ALSO NOT RECEIVE THE OUT OF DISTRICT SURCHARGE IF THEY HAVE A BUSINESS ADDRESS.

WITHIN THE TWO COUNTIES OF THAT THE DISTRICT COVERS.

CORRECT. THEY WOULD NOT RECEIVE THAT OUT OF DISTRICT SURCHARGE PROBABLY.

I'M GUESSING YOU'RE TALKING ABOUT SPECIAL EVENTS.

I DON'T KNOW HOW COMMON IT IS FOR, OUR CROSS COUNTRY MEETS.

I IMAGINE MOST OF THE TIME THERE'S AT LEAST GOING TO BE ONE LOCAL SCHOOL SORT OF HOSTING THAT CROSS-COUNTRY EVENT.

SO IT'S PROBABLY UNCOMMON, BUT I DON'T HAVE NUMBERS ON THAT.

YOU KNOW, AT SOME POINT IT WOULD ALSO BE HELPFUL JUST IN GENERAL TO HEAR ABOUT THE CROSS-COUNTRY MEETS.

I KNOW ANECDOTALLY I HEAR A LOT ABOUT THEM, BUT I HAVEN'T SEEN A COMPREHENSIVE OVERVIEW OF HOW MANY WE HAVE.

BUT IT IS VERY POPULAR AND PEOPLE HAVE GOOD THINGS TO SAY ABOUT THE PARK DISTRICT BASED ON THOSE CROSS-COUNTRY MEETS, I WOULDN'T SAY IT'S PARTICULARLY URGENT, BUT I THINK IT'S A GOOD STORY ABOUT WHAT WE HAVE TO OFFER.

TIFFANY, DO WE STILL PUBLISH THE WHAT DID WE USED TO CALL THOSE? THE RESERVATION SHEETS? THAT EVERY WEEK THEY USED TO HAVE ALL THOSE EVENTS ON THERE FOR THE PARKS? YEAH, THE BEAT SHEET THAT'S WHAT THEY USED TO CALL IT.

YEAH. IT MIGHT BE ABLE TO GET THOSE BIG EVENTS OFF OF THE BEAT SHEET.

YEAH. COOL.

YEAH. I DON'T EVER HEAR UNLESS I SEE IT LOCALLY WHERE I LIVE.

I NEVER HEAR ABOUT ANY OF OUR BIG EVENTS LIKE THAT.

YEAH. BEAT SHEET IS VERY LONG NOW.

ALL RIGHT.

ALL RIGHT.

NOW EXCUSE ME.

NEXT, WE HAVE A SIMILAR PROPOSALS FOR DAY CAMP PERMITS IN BOTH THE REGULAR SUMMER SEASON DAY CAMPS AND THE NON SUMMER SEASON OUTDOOR PROGRAMS, AS WITH SPECIAL EVENTS.

I'M SORRY, DID I GET TOO FAR HERE? NO. AS WITH SPECIAL EVENTS, STAFF IS ALSO PROPOSING THE ADDITION OF NONREFUNDABLE APPLICATION PROCESSING FEE AND AN OUT-OF-DISTRICT SURCHARGE.

DAY CAMP OPERATOR PERMIT.

THE DAY CAMP OPERATOR PERMIT WAS ESTABLISHED IN 2018 WITH NO CHANGE SINCE THEN, AND THE OUTDOOR PROGRAM PERMIT WAS ESTABLISHED IN 2020 WITH NO CHANGES SINCE THEN AS WELL.

[00:40:02]

THE DAY CAMP OPERATOR PERMIT WOULD BE INCREASED AND WOULD NOW APPLY PER CAMP, RATHER THAN ONE OPERATING PERMIT FOR ANY NUMBER OF CAMPS THROUGHOUT THE SUMMER.

A ROAMING DAY CAMP OPERATOR PERMIT WOULD BE ADDED TO THOSE CAMPS THAT DO NOT USE FIXED SITE RESERVATIONS, AND SIMILARLY, THE EXISTING OUTDOOR PROGRAM OPERATOR PERMIT WOULD ADD THE REQUIREMENTS TO RESERVE A SITE, AND A ROAMING OUTDOOR PROGRAM OPERATOR PERMIT WOULD BE ADDED FOR THOSE PROGRAMS THAT AGAIN, DO NOT USE FIXED SITE RESERVATIONS.

ANY QUESTIONS ON THIS SECTION BEFORE I MOVE ON? I GUESS I HAVE ONE QUESTION.

SO WOULD THIS COVER? I DO KNOW SOMEONE WHO HAD HIS OWN BUSINESS, OR HE WOULD.

HE LIKED IT. HE WOULD WORK WITH SOME DIFFERENT TECH COMPANIES THAT WANTED TO HAVE, YOU KNOW, AN EMPLOYEE BUILDING KIND OF EMPLOYEE BONDING TYPE OF EXPERIENCE OUT OF THE OFFICE.

THIS WAS BEFORE COVID AND THEY WOULD GO AND SPEND THE DAY AT SUNOL REGIONAL, AND HE WAS MORE OR LESS TOLD HE COULDN'T DO THAT WITHOUT SOME SORT OF PERMIT. AND SO I THINK THAT IF HE HAD HAD ONE OF THESE PERMITS HERE, THEN HE WOULD HAVE BEEN OKAY WITH THAT BUSINESS AT SUNOL.

IT SOUNDS LIKE THE TYPE OF THE TYPE OF PROGRAM HE'S TRYING TO OFFER MIGHT FALL UNDER THE UMBRELLA HERE.

YEAH, IT'S HARD TO KNOW WITHOUT HAVING THE SPECIFICS.

BUT YES, I BELIEVE THE ROAMING OPTION THAT'S BEING ADDED MIGHT BE SUFFICIENT FOR THAT.

IF IT'S SOMETHING MIGHT BE SPECIFIC TO SUNOL OR THE ACTIVITY HE WANTED TO DO OR SOMETHING THAT MIGHT HAVE ALSO BEEN AGAIN, WITHOUT THE DETAILS.

I DON'T KNOW WHAT. YEAH.

AND THAT'S OKAY. AND I'M NOT SURE THAT HE'S TRYING TO DO THIS BUSINESS AGAIN.

HE ALSO WORKED AT REI IN FREMONT.

SO THIS IS WHY I KNOW THIS STORY.

BUT I GUESS FOR THESE TYPE OF SITUATIONS.

MAYBE IF IT COMES UP AGAIN, I COULD REFER HIM TO OUR BUSINESS SERVICES TEAM, AND THEN YOU CAN WORK WITH HIM AND SEE WHAT MAKES SENSE.

SHOULD THIS COME UP AGAIN? THIS IS A LITTLE BIT OF AN OLDER EXAMPLE.

LIKE I SAID FROM BEFORE COVID, BUT I GUESS IT'S RELEVANT ENOUGH TO.

YEAH, DEFINITELY SEND THEM OUR WAY.

OKAY, GREAT. THANK YOU.

CAN YOU WHAT'S THE DIFFERENCE BETWEEN A DAY CAMP AND AN OUTDOOR PROGRAM? FANTASTIC QUESTION.

THESE ARE FIRST OF ALL, IT'S THE SEASON.

THE DAY CAMPS OPERATE THROUGH THE SUMMER SEASON, BASICALLY, AS YOU CAN SEE THERE, JUNE 1ST TO AUGUST 31ST.

THESE ARE FOR WEEKDAY RESERVATIONS ONLY.

THE OUTDOOR PROGRAM IS THE IT'S THE NON-SUMMER THE OFF SEASON, I SUPPOSE YOU COULD CALL IT THAT SEPTEMBER 1ST TO MAY 30TH.

AND SO THOSE ARE FOR PROGRAMS THAT MEET FOUR DAYS PER MONTH FOR AT LEAST TWO MONTHS.

JUST KIND OF DIFFERENT SLIGHTLY DIFFERENT PRICING AND REQUIREMENTS FOR THE ON SEASON VERSUS THE OFF SEASON. WHAT SITES THEY CAN RESERVE, THAT SORT OF THING.

WHAT WE KEEP, FOR EXAMPLE, RESERVATIONS ON THE WEEKENDS FOR THE GENERAL PUBLIC AND THAT SORT OF THING FOR DAY CAMPS.

WE DON'T NECESSARILY HAVE THAT RESTRICTION FOR THE OUTDOOR PROGRAMS BECAUSE ONE, THEY DIDN'T NEED RESERVATION UNTIL THIS OPTION IS NOW BEING OR THAT REQUIREMENTS NOT BEING ADDED TO THE BASE ONE, BUT ALSO JUST DIDN'T HAVE THE SAME KIND OF CONFLICT WITH REGULAR PUBLIC USE.

I'M JUST CURIOUS ABOUT THE HIGHER RATE THAT THE OUTDOOR PROGRAM.

IT'S A $200 MORE THAN A THAN A.

THE OPERATOR PERMIT.

HE LET'S SEE UNDER OPERATOR PERMIT.

OH YEAH I GUESS I AM LOOKING AT THAT.

SO YEAH. SO WHAT'S THE WHY IS THAT $600? NO. I SEE TIFFANY APPROACHING.

MAYBE AS A.

HI. GOOD AFTERNOON, TIFFANY MARGULICI'S, BUSINESS SERVICES MANAGER.

THE OUTDOOR PROGRAM PERMITS ARE HIGHER BECAUSE THEY'RE A LONGER TIME PERIOD.

THEREFORE, THE SCHOOL YEAR.

AND THAT CATEGORY IS PRIMARILY USED FOR HOMESCHOOL GROUPS THAT ARE DOING OUTDOOR EDUCATION OR PRESCHOOLS THAT ARE OPERATING IN OUR PARKS OR FOREST SCHOOLS.

SO THESE ARE KIND OF TWO PARTS OF THE WHOLE, BUT ONE IS FOCUSED ON THE SUMMER AND ONE IS A NEWER TREND THAT WE'VE SEEN OVER THE LAST TEN YEARS OF SCHOOL YEAR, GROUPS THAT ARE OPERATING OUT OF OUR PARKS.

AND THEN HOW ARE WE OUTREACHING TO THOSE PROGRAMS TO LET THEM KNOW THAT THEY NEED TO HAVE A PERMIT? USUALLY THE PARK SUPERVISOR WILL IDENTIFY A GROUP FOR US.

SOMETIMES THEY ARE PROACTIVE AND WILL ASK IN ADVANCE OR SOMETIMES THE PARK SUPERVISOR SAYS, HEY, I NOTICED YOU'RE HERE THREE DAYS A WEEK, EVERY WEEK

[00:45:07]

AND OR YOUR DROP AND THEN THEY'LL CONNECT THEM WITH RESERVATIONS, AND THEN RESERVATIONS WOULD GUIDE THEM THROUGH THE PERMIT PROCESS.

GREAT. YEAH, I RECALL THAT HAPPENING A LOT AT BRIONES.

HOW IS THIS PUBLISHED ON OUR WEBSITE, OR HOW IS THIS COMMUNICATED TO THE PUBLIC THAT WE HAVE THESE SPECIAL FEES FOR THE OUTDOOR PERMITS? BECAUSE I THINK SOME OF THE OTHER ONES WE'VE BEEN TALKING ABOUT HAVE BEEN A LITTLE BIT STRAIGHTFORWARD, LIKE FOR SPECIAL EVENTS AND THINGS LIKE THAT, BUT THIS ONE IS PROBABLY THE ONE WHERE SOME CONTEXT MIGHT, BE HELPFUL, LIKE HOW YOU JUST DESCRIBED, YOU KNOW, DURING THE SCHOOL YEAR FOR HOMESCHOOLS, PRESCHOOLS, FOR SCHOOLS.

BUT THEN ALSO I HAVE AN EXAMPLE OF SOMEONE TRYING TO DO A BUSINESS FOR, YOU KNOW, EMPLOYEE, YOU KNOW, EMPLOYEES GETTING OUTSIDE AND GETTING OUTDOORS FROM, YOU KNOW, SOME OF THE DIFFERENT TECH COMPANIES OR BUSINESSES IN SILICON VALLEY.

AND THAT WOULD ALSO FALL UNDER THE SAME UMBRELLA.

SO I WONDER IF THIS IS ONE WHERE MAYBE WE NEED TO HAVE IT WITH A COUPLE OF SENTENCES ON THE WEBSITE, OR.

YES, WE HAVE A RESERVATIONS WEBSITE WITH OUR PERMIT INFORMATION, AND WE WILL GENERALLY PRESENT THAT IF YOU'RE A PRIVATE BUSINESS OR ORGANIZATION OPERATING ESPECIALLY FOR A FEE ON THE PARK DISTRICT LANDS, A PERMIT WOULD BE REQUIRED.

AND THEN WE HAVE A INPUT FORM WHERE THEY CAN INPUT THEIR INFORMATION AND PROVIDE THAT CONTEXT AND RELATED TO THE ADULT PROGRAM THAT YOU TYPE OF PROGRAM THAT YOU MENTIONED.

WE HAVE MAYBE OTHER CATEGORIES OF PERMITS FOR THAT.

THIS IS GENERALLY FOR YOUTH PROGRAMING FOR DAY CAMPS OR YOUTH OUTDOOR PROGRAMING.

AND THEN WE HAVE LIKE BOOT CAMP PERMITS.

THAT'S OR SPECIAL EVENT PERMITS FOR CATEGORIZING SOME OF THE FEE FOR SERVICE EMPLOYEE TYPE EVENTS THAT YOU MENTIONED IN YOUR EXAMPLE.

THAT'S GREAT.

YEAH. AT SOME POINT, IT'D BE HELPFUL TO SEE SOME OF THIS DATA OF WHO'S USING IT AND WHICH PARKS.

I DON'T THINK IT'S PARTICULARLY URGENT, BUT IT'S JUST KIND OF INTERESTING TO KNOW.

OKAY. THANK YOU. THANK YOU.

TIFFANY. ALL RIGHT.

ALL RIGHT. ANY OTHER QUESTIONS OR COMMENTS ON THE DAY CAMPS OR OUTDOOR PROGRAM PERMITS? ALL RIGHT. I WILL MOVE ON TO THE FINAL SECTION HERE.

STAFF IS RECOMMENDING THE REMOVAL OF TWO INACTIVE FEES.

PERMITS FOR INTERACTIVE PLAY EQUIPMENT WERE SUSPENDED AT THE START OF COVID, AND STAFF HAS BEEN UNABLE TO SECURE APPROVED VENDORS SINCE THEN.

PRIMARILY DUE TO THE INSURANCE REQUIREMENTS THAT WE HAVE, AS WELL AS JUST AN INTEREST.

FORTUNATELY, THERE DOES NOT SEEM TO BE MUCH INTEREST IN THIS PERMIT, AS THERE HAVE BEEN VERY FEW INQUIRIES FROM THE PUBLIC SINCE THE SUSPENSION.

IT SHOULD BE NOTED, SHOULD EXCUSE ME.

IT SHOULD BE NOTED THAT THIS EQUIPMENT REQUIRES THE USE OF A NOISY GENERATOR, HAS THE POTENTIAL TO DAMAGE THE GRASS, AND STAFF HAVE RAISED SAFETY CONCERNS REGARDING VEHICLES DRIVING THROUGH THE PARK TO SET UP AND REMOVE THIS EQUIPMENT.

THE SWIM AREA RENTAL SLASH PRIVATE POOL SERVES VERY FEW DUE TO THE LIMITED WINDOW OF AVAILABILITY JUST THE TWO WEEKS BEFORE AND THE TWO WEEKS AFTER THE PUBLIC WEEKDAY SWIM SEASON.

DUE TO SWIM LESSONS SCHEDULED BEFORE AND AFTER PUBLIC SWIM, IT'S NOT POSSIBLE TO ACCOMMODATE THE SERVICE DURING THE SEASON, EVEN ON WEEKENDS.

SO REALLY, THIS IS SERVING VERY FEW PEOPLE TOO NARROWLY OFFERED.

REALLY, WE DON'T HAVE THE ABILITY TO EXPAND THAT.

IT'S NOT FEASIBLE.

ANY QUESTIONS ON THESE TWO PROPOSED REMOVAL OF INACTIVE FEES.

INTERACTIVE PLAY, DOES THAT MEAN BOUNCE HOUSES? THAT'S IT. YOU GOT IT.

[LAUGHTER] BROADER TERM. BUT THAT'S THE MAJORITY OF THEM.

YEAH. WATER SLIDES.

YEAH. OKAY.

GOT IT. ALL RIGHT.

ALL RIGHT.

AND FINALLY THE RECOMMENDATION AGAIN.

HOWEVER, WITH THE ONE NOTE HERE EXCLUDING THE ERRONEOUSLY INCLUDED CHANGES TO THE PRIVATE OR NONPROFIT DOG WALKER FEE AND EXCLUDING THOSE, PARK DISTRICT STAFF RECOMMEND THAT THE BOARD OPERATIONS COMMITTEE RECOMMEND APPROVAL TO THE BOARD OF DIRECTORS.

THE 2025 FEE SCHEDULE CHANGES TO THE FEE SCHEDULE THAT ARE APPROVED BY THE BOARD OF DIRECTORS GO INTO EFFECT ON JANUARY 1, 2025.

ANY LAST QUESTIONS OR COMMENTS OR CONCERNS? COMMENT. JUST THANK YOU VERY MUCH.

THIS IS YOUR REPORTS ARE ALWAYS VERY THOROUGH AND CONCISE.

SO I APPRECIATE THAT.

AND I ALSO WANTED TO COMMENT THAT I'M GLAD TO SEE.

WE JUST RECENTLY HAD AN AUDIT ON PARKING FEES STRUCTURE WITH PUBLIC SAFETY, SO I'M GLAD WE WERE ABLE TO INCORPORATE CHANGES INTO THE FEE SCHEDULE.

AND THEN HOPEFULLY WE'LL HAVE ALL THAT HOW THAT MONEY IS APPROPRIATED STRAIGHTENED OUT PER THE AUDIT.

[00:50:06]

SO THANK YOU VERY MUCH.

A LOT OF WORK. YEAH.

THANK YOU, THANK YOU, THANK YOU.

YEAH. THANK YOU. I MEAN, THIS SEEMS PRETTY STRAIGHTFORWARD.

AND I THINK THAT I WOULD SUPPORT THE RECOMMENDATION EXCLUDING THE.

WAS IT THE DOG WALKER.

PRIVATE OR NONPROFIT DOG WALKER.

PRIVATE OR NONPROFIT DOG WALKER? SORRY ABOUT THAT. IT'S OKAY.

AND SO THIS WILL BE A RECOMMENDATION TO THE FULL BOARD, AND THEN IT GETS VOTED ON BY THE FULL BOARD.

SO I GUESS REAL QUICK, JUST TO MAKE SURE THERE ISN'T ANY PUBLIC COMMENT ON THESE ITEMS. CHAIR SANWONG, WE HAVE NO PUBLIC COMMENT.

ALL RIGHT. SO I'LL OPEN AND CLOSE PUBLIC COMMENT.

AND THEN WOULD YOU LIKE TO MAKE THE MOTION? SURE. WE MOVE TO RECOMMEND THIS TO THE FULL BOARD.

AND THEN I GUESS I'LL SECOND, AND THEN WE'LL VOTE.

ALL IN FAVOR? AYE. OKAY.

IT MOVES TO THE FULL BOARD.

THANK YOU SO MUCH. THANK YOU VERY MUCH.

APPRECIATE THAT. GREAT.

AND SO THEN NOW WE MOVE ON TO OUR INFORMATIONAL ITEMS.

[Informational Items]

AND SO THE FIRST ONE WILL BE OUR RESOURCE ALLOCATION STUDY UPDATE.

YEAH. AND I'LL JUST GIVE AN INTRODUCTION AS RUBY IS SETTING UP.

SO I'M RELATIVELY NEW IN MY ROLE AS THE AGM HERE OVER OPERATIONS ABOUT A YEAR AND A HALF IN.

AND ONE OF THE THINGS THAT I WAS STRUCK BY WHEN I HAD THE PRIVILEGE TO SIT IN THIS SEAT, WAS TO REALLY HAVE AN UNDERSTANDING OF WHAT IS THE WORK THAT NEEDS TO GET DONE THAT WE DO AND WHAT RESOURCES DO WE HAVE.

AND WHAT'S AVAILABLE TO US AND WE DIDN'T YOU KNOW, AND SORT OF HOW DO THOSE RECONCILE SO SORT OF, YOU KNOW, WHAT IS THE WORK, WHAT ARE THE RESOURCES? HOW DO THEY, YOU KNOW, ARE THEY BALANCED? ARE THEY IS THERE UNBALANCED? AND SO WE BROUGHT FORWARD A BUDGET PROPOSAL FOR THIS YEAR'S BUDGET.

AND SO I JUST TO THE BOARD, I WANT TO THANK THE BOARD FOR APPROVING FUNDING TO START WITH A RESOURCE ALLOCATION STUDY.

AND SO THIS IS THE FIRST PHASE OF IT THIS YEAR.

AND SO RUBY WILL GO THROUGH SORT OF WHERE WE ARE.

AND THIS IS YOU KNOW, WE'RE AT THE VERY BEGINNING.

WELL, WE'RE BEGINNING ISH.

IT'S ALREADY OCTOBER, WHAT WE'RE STILL SORT OF IN THIS LARGER JOURNEY AT THE BEGINNING.

BUT THE GOAL IS TO HELP INFORM IN THE FUTURE HOW YOU KNOW IF THERE'S ANY CHANGES THAT NEED TO BE MADE, HOW TO INFORM THOSE.

BUT ALSO IT'S GOOD TIMING BECAUSE THIS WILL ALSO INFORM OUR SECOND CENTURY PLAN IN TERMS OF THE INFORMATION THAT COMES OUT OF THIS.

SO THIS IS REALLY A RUBY IS THE PROJECT MANAGER.

SHE'S LEADING THIS AND SHE'S REALLY LEADING A CROSS-DIVISIONAL TEAM OF STAFF ACROSS THE DISTRICT.

SO IT'S JUST LOOKING AT OPERATIONS.

BUT WE KNOW WE DON'T WORK IN A VACUUM.

AND SO WE HAVE FOLKS FROM HR PLANNING.

BRIAN HOLT IS ON THE TEAM.

YOU KNOW, JUST ASD ACROSS FINANCE, ACROSS THE DISTRICT.

SO I'M REALLY EXCITED FOR RUBY TO PRESENT AND KIND OF GIVE YOU THE FIRST INTRODUCTION OF THE WORK THAT WE'VE BEEN DOING.

SO WITH THAT, I'LL PASS IT ALONG.

THANK YOU, RUBY. YEAH. THANK YOU FOR THE INTRODUCTION.

HI. I'M RUBY TUMBER, MANAGEMENT ANALYST FOR OPS AND AS A GM GOORJIAN MENTIONED, I'LL DO AN OVERVIEW OF THE RESOURCE ALLOCATION STUDY THIS YEAR. THE OPERATIONS DIVISION IS ENGAGING IN A RESOURCE ALLOCATION STUDY.

IT IS AN ANALYSIS THAT IS DONE TO UNDERSTAND OUR LEVEL OF WORK, AS LISA DESCRIBED, AND WHAT WE DO, WHILE ALSO EVALUATING OUR RESOURCES AND HOW THEY'RE DISTRIBUTED ACROSS THE DIVISION.

WHEN WE SAY RESOURCES, WE REALLY MEAN EVERYTHING.

THAT'S FTES.

IT'S OUR FLEET, OUR EQUIPMENT, OUR ALL THE DIFFERENT THINGS, OUR TOOLS FOR THE JOBS THAT WE DO, OUR OFFICES, OUR FTES, OUR BUDGET, ANYTHING THAT COULD BE CONSIDERED A RESOURCE.

AND THE AIM IS REALLY TO UNDERSTAND HOW WE ARE RESOURCES IN AN EFFORT TO CREATE EFFICIENCY AND IMPROVEMENTS FOR THE FUTURE AND REALLY UNDERSTAND OUR GAPS. AND ONE WAY TO UNDERSTAND THE STUDY IS, AN ANALOGY THAT I THOUGHT WAS HELPFUL.

WHY WOULD WE DO SOMETHING LIKE THIS? ULTIMATELY, WE WANT TO KNOW WHERE WE ARE DEFICIENT.

AND THAT ANALOGY IS YOU'RE THROWING A DINNER PARTY.

YOU'RE TRYING TO FIGURE OUT HOW MUCH FOOD TO SERVE.

YOU DON'T REALLY KNOW WHO'S COMING TO THE DINNER PARTY, WHAT TIME THEY'RE ARRIVING, HOW MUCH SPACE YOU'LL NEED.

YOU ONLY HAVE SO MANY RESOURCES, SO YOU DON'T KNOW EXACTLY WHAT TO SERVE.

[00:55:04]

YOU DON'T KNOW HOW MANY GROCERIES TO BUY.

YOU DON'T KNOW IF YOU SHOULD GET A CATERER.

AND WE'RE TRYING TO MAKE ANALOGOUS DECISIONS TO THE PARK DISTRICT.

WE AREN'T THROWING A DINNER PARTY, BUT WE ARE SERVING PROGRAMS AND RECREATIONAL OPPORTUNITIES FOR THE PUBLIC.

AND WE WANT TO MAKE SURE THAT WE ARE PROPERLY RESOURCED TO DO THOSE THINGS.

A LITTLE BIT OF BACKGROUND ON THIS PROJECT.

AS AGM LISA GOORJIAN MENTIONED, WE RECEIVED FUNDING IN THE 2024 ADOPTED BUDGET TO DO THIS WORK.

FOR THE FIRST PHASE WE PROPOSED, WE SOLICITED PROPOSALS IN MARCH OF THIS YEAR AND WE RECEIVED THREE QUALIFIED BIDS.

WE ULTIMATELY SELECTED MATRIX CONSULTING GROUP TO LEAD THE STUDY AND BE A PARTNER WITH US FOR THIS BODY OF WORK, AND THIS PROJECT KICKED OFF IN JUST JUNE OF THIS YEAR.

FOR THE FIRST PHASE OF THIS PROJECT.

WE ESTABLISHED A STEERING COMMITTEE AND THAT IS ACROSS DIVISIONAL TEAM FROM MEMBERS OF HR, THE PLANNING GROUP, OUR INAUGURAL OFFICE OF EQUITY, OF COURSE, THE OPERATIONS DIVISION AS WELL, AND REFINED OUR SCHEDULE AND ROLES AND RESPONSIBILITIES.

FROM THERE, WE DEVELOPED OUR WORK PLAN AND BEGAN THE FIRST PHASE OF THE PROJECT, WHICH IS THE RESEARCH PHASE.

THIS IS WHEN THE CONSULTANT WORKED TO COLLECT ALL OF THE RELEVANT DATA THAT THEY NEEDED TO UNDERSTAND OUR BODY OF WORK, CONDUCTED INTERVIEWS, AND THEY ALSO DID SOME SITE VISITS. THEY REALLY GOT THEY CERTAINLY DIDN'T LOOK AT EVERYTHING, BUT THEY GOT A LITTLE BIT OF A KERNEL, A TASTE, IF YOU WILL, OF THE PARK DISTRICT, HOW LARGE WE ARE, WHAT IT REALLY MEANS TO OPERATE A REGIONAL PARK SYSTEM THAT ENCOMPASSES TWO COUNTIES, SO THAT WAS RATHER EYE OPENING FOR THEM.

FROM THERE, THEY GATHERED ALL OF THAT DATA.

AND WE'RE SORT OF IN THIS ANALYSIS PHASE RIGHT NOW, AND THEY'RE GOING TO TAKE ALL THAT INFORMATION TO EVALUATE GUIDELINES FOR WORKFLOW AND ORGANIZATIONAL IMPROVEMENT. AND THEN BY THE END OF THE YEAR, THE FIRST PHASE WILL COMPLETE, HOPEFULLY BY THE END OF THE YEAR IS OUR TIMELINE.

WE'LL IDENTIFY NEXT STEPS AND CREATE A SCOPE FOR THE PHASE TWO.

AND THAT'S WHERE WE'LL GET OUR REALLY ROBUST RECOMMENDATIONS.

AND WE HOPE TO BRING THOSE FORWARD TO THE BOC NEXT YEAR.

IT WAS REALLY IMPORTANT TO US.

I WANTED TO MENTION THAT WE GET THE BUY IN FROM EVERYONE IN OUR DIVISION, AND WE REALLY WANT HONEST AND THOROUGH FEEDBACK.

AND WE CREATED THIS FAQ, WHICH WE RECENTLY POSTED ON OUR INTERNAL COMMUNICATION HUB TO REALLY GET ACROSS THE IDEAS OF THE STUDY.

ALL OF THE WHO, WHAT, WHEN, WHERE, WHYS, IF YOU WILL, AND MAKE SURE THAT EVERYONE WAS AWARE THAT THIS STUDY WAS HAPPENING, BUT ALSO GIVE THEM OPPORTUNITY TO GIVE ANY FEEDBACK THAT THEY WANTED TO SHARE AND ASK QUESTIONS AS WELL.

SO THIS IS WE REALLY WANT TO ENCOURAGE TWO WAY CHANNELS OF COMMUNICATION FOR THE COURSE OF THE STUDY.

TO WRAP IT UP, JUST A BRIEF TIMELINE.

AS I SAID, WE INITIATED THIS PROCESS IN MARCH OF THIS YEAR, BUT THE PROJECT DIDN'T OFFICIALLY KICK OFF UNTIL JUNE.

WE'RE CURRENTLY FINALIZING OUR CURRENT STATE ASSESSMENT.

THIS IS THEM TAKING ALL OF THAT DATA THAT THEY TOOK AND EVALUATING IT AND SAYING HERE, THESE ARE YOUR CURRENT CONDITIONS.

IS THIS ACCURATE? AND SORT OF REPEATING IT BACK TO US.

WE WILL FOLLOW WITH SOME SUPPLEMENTARY SURVEYS THROUGHOUT OUR DIVISION AND GET A LITTLE BIT MORE FEEDBACK BEFORE WE COMPLETE A SUMMARY REPORT, WHICH IS EXPECTED OR TARGETED TO COMPLETE BY THE END OF THIS YEAR.

AND FROM THEN WE'LL START SCOPING OUT OUR SECOND PHASE.

WE'RE STILL WAITING FOR FUNDING THAT'S PROPOSED IN THE 2025 BUDGET, AND FROM AFTER FINALIZING THAT SCOPE, WE CAN BEGIN THAT SECOND PHASE NEXT YEAR, WHERE WE HOPE TO GET SOME MORE CLEAR AND DEFINED RECOMMENDATIONS ON HOW WE CAN BUILD A PIPELINE FOR NEEDED FTES, EQUIPMENT, FUNDING, WHATEVER IT MAY BE, THAT CAN BE IDENTIFIED AS A RESOURCE THAT'S DEFICIENT OR CAN BE IMPROVED.

THAT WAS A VERY BRIEF OUTLINE, I UNDERSTAND, BUT I'M HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE.

NO QUESTIONS REALLY, JUST A COMMENT.

I JUST THINK THIS IS LONG OVERDUE, AND IT'S ALWAYS GREAT TO HAVE FRESH EYES ON EVERYTHING.

AND I THINK YOU'RE GOING TO FIND, NOW THAT WE'RE REORGANIZING BACK INTO GEOGRAPHICAL AREAS, I THINK YOU'LL FIND SOME BUILT IN EFFICIENCIES THERE WHERE WHEN IT COMES TO SHARING EQUIPMENT AND RESOURCES.

SO YEAH, I'M REALLY LOOKING FORWARD TO THIS BECAUSE IT DOES AFFECT HOW WE STAFF OUR PARKS NOW AND INTO THE FUTURE. SO THIS IS VERY, VERY TIMELY.

[01:00:02]

AND I WANT TO THANK LISA FOR PUSHING THIS FORWARD.

SO THANK YOU VERY MUCH.

LOOKING FORWARD NOW I'M GOING TO LISTEN IN ON THIS FROM MY PUBLIC SEAT.

I HOPE YOU'LL JOIN US HERE.

I GUESS IT'D JUST BE HELPFUL FOR ME TO HAVE ONE EXAMPLE.

I DON'T KNOW IF YOU'RE ABLE TO DO AN EXAMPLE.

I DON'T KNOW IF THERE'S LIKE A SIMPLE PARK.

WE COULD CHOOSE, LIKE MAYBE QUARRY LAKES.

YOU KNOW HOW THIS STUDY MIGHT HELP US MANAGE QUARRY LAKES AS AN EXAMPLE.

SO I KNOW THAT THERE'S A LOT OF SPECIAL EVENTS AT QUARRY LAKE.

SO WOULD THIS STUDY HELP ILLUMINATE KIND OF WHAT THE STAFF TIME IS FOR SOME OF THOSE SPECIAL EVENTS AND HELP US SEE WHETHER OR NOT WE NEED MORE STAFF ASSIGNED OR IF SOME STAFF FROM ANOTHER PARK COULD BE ASSIGNED FOR SPECIAL EVENTS AT QUARRY LAKES.

IS THAT SOMETHING THAT THIS STUDY WOULD HELP ILLUMINATE? THAT IS THE INTENT OF THE STUDY.

I DON'T KNOW HOW MICROSCOPIC IT WILL BE, BUT IT WILL CERTAINLY CREATE RECOMMENDATIONS WHERE THEY SEE ANY SORT OF DEFICIENCIES OR INEFFICIENCY OR GAPS, AND QUARRY LAKES WILL BE EVALUATED AGAINST THE REST OF THE AGENCY AND ALL OF OUR PARKS.

SO I IMAGINE THAT THE RECOMMENDATIONS WILL BE CREATED IN A PRIORITY ORDER.

AND NOT THAT QUARRY LAKES ISN'T IMPORTANT.

IT'S VERY IMPORTANT.

WOULD IT BE HELPFUL TO SEE A COMPARABLE STUDY DONE BY ANOTHER AGENCY AS AN EXAMPLE, TO SEE WHAT A DELIVERABLE WOULD LOOK LIKE? I'M OKAY WAITING FOR WHAT THEY GIVE US.

I THINK I HAVE AN IDEA, ACTUALLY.

I KNOW THIS SOUNDS VERY ABSTRACT, BUT I THINK I HAVE AN IDEA.

YES. AND YEAH, MAYBE I'LL WEIGH IN.

MAYBE. YES.

A SPECIFIC PARK RIGHT NOW IS PRETTY SPECIFIC.

SO I THINK MAYBE JUST ZOOMING OUT, THINKING ABOUT THE DISTRICT HAS HAD A PRACTICE TO NOT ADD STAFF WHEN WE'VE ACQUIRED LAND.

WE'VE ONLY ACQUIRED LAND.

WE'VE ONLY ACQUIRED NEW STAFF WHEN WE'VE MADE A DEVELOPED IMPROVEMENT.

SO BECAUSE THERE WAS AN ASSUMPTION THAT JUST BECAUSE YOU BROUGHT IN LAND, YOU DIDN'T NEED MORE STAFF TO TAKE CARE OF IT.

AND SO THAT'S AN ASSUMPTION THAT THE DISTRICT HAS HAD.

AND SO I THINK THIS IS AN EXAMPLE.

THAT'S AN AREA WHERE THIS RESOURCE ALLOCATION STUDY IS REALLY LOOKING AT HOURS, STAFF HOURS AND EQUIPMENT NEEDED TO TAKE CARE THAT WE'RE CURRENTLY USING OR TAKING CARE OF OUR PARKS THAT HAVE BEEN ACQUIRED BUT ARE NOT OPEN TO THE PUBLIC TO REALLY HAVE THAT DATA TO REALLY EITHER REINFORCE THAT OR MAYBE PROVIDE A NEW NARRATIVE FOR THAT DATA THAT MAYBE IS DIFFERENT THAN WHAT OUR ASSUMPTIONS WERE.

I THINK THAT'S FAIR. WELL, I LOOK FORWARD TO SEEING THE RESULTS.

AND I THINK THIS IS REALLY GREAT.

IF THERE AREN'T ANY OTHER COMMENTS FROM US, I GUESS WE'LL JUST MAKE SURE THERE'S NO PUBLIC COMMENT.

THERE ARE NO PUBLIC COMMENTS.

OKAY. GREAT.

THANK YOU SO MUCH. THANK YOU.

GREAT. THANK YOU RUBY.

AND I'M GOING TO WHILE SANDI'S COMING UP FOR OUR FINAL INFORMATIONAL ITEM, AND ACTUALLY I'M GOING TO STOP TALKING AND GIVE IT BACK TO DIRECTOR SANWONG.

OH, YEAH.

YES. OUR NEXT ITEM.

INFORMATIONAL. YES, THE SAN FRANCISCO STATE UNIVERSITY ITEM.

GO. THANK YOU.

YEAH. I DON'T WANT.

I APOLOGIZE. SO THIS IS A PRESENTATION THAT IS AT THE OPPOSITE END OF WHAT WE JUST HEARD.

SO THE RESOURCE ALLOCATION, WE ARE AT THE VERY BEGINNING.

THIS IS A REPORTING GIVING AN UPDATE ON THE FINDINGS.

SO WE'RE SORT OF BOOKENDING THESE STUDIES THAT WE'VE BEEN DOING.

AND SO THIS WAS A STUDY THAT WAS IDENTIFIED AS A BOARD PRIORITY SEVERAL, MANY YEARS AGO, I WOULD SAY.

AND SO IT WAS REALLY JUST SO THE STUDY THAT WE HAD, SANDI FUNKE, OUR CHIEF OF INTERPRETATION AND RECREATION, IS GOING TO GO OVER, BUT I DO JUST WANT TO LIKE THE RESOURCE ALLOCATION STUDY, JUST SORT OF HAVE THE LENS THAT THIS IS INFORMATION THAT WE DIDN'T HAVE BEFORE THAT WILL BE ABLE TO INCORPORATE IN THE SECOND CENTURY PLAN.

AND SO NOT ONLY WILL IT HELP US SORT OF TODAY, BUT IT WILL ALSO HELP INFORM AS WE'RE LOOKING AT PLANNING INTO THE FUTURE.

SO SO WITH THAT, I'LL JUST HAND IT OVER.

GREAT. THANK YOU.

AND PARDON ME, I'M GOING TO BE TAKING MY GLASSES ON AND OFF BECAUSE I'M TRYING TO READ.

[01:05:04]

AND THEN IF YOU'RE TALKING I WANT TO SEE YOU.

SO I APOLOGIZE FOR THAT.

AGAIN, SANDI CHIEF OF INTERPRETIVE AND RECREATION SERVICES.

THANK YOU.

AGM LISA GOORJIAN FOR THE INTRODUCTION.

SO TODAY I'M GOING TO BE PRESENTING ABOUT A STUDY THAT WE CONTRACTED WITH SONOMA STATE UNIVERSITY ON TO LEARN MORE ABOUT HOW WE ARE GATHERING AND UTILIZING DEMOGRAPHIC DATA IN THE DISTRICT.

SO THIS IS NOT A PRESENTATION ON OUR ACTUAL DEMOGRAPHICS, BUT HOW WE GO ABOUT GATHERING THIS DATA.

AND I UNDERSTAND DOCTOR YOSHINO IS MAYBE IN THE ZOOM ROOM.

GOOD. OKAY. SO SHE IS AVAILABLE AT THE END IF WE HAVE ANY QUESTIONS.

AND THANK YOU FOR JOINING US, DOCTOR YOSHINO.

I DID RUN THIS PRESENTATION BY HER.

IT'S A LITTLE FUNNY TO BE PRESENTING SOMEBODY ELSE'S WORK, BUT I'M VERY HAPPY WITH WHAT SHE WAS ABLE TO ACCOMPLISH.

SO WHAT WE'LL BE DOING TODAY IS LEARNING A LITTLE BIT ABOUT THE BACKGROUND OF THE STUDY, HER DATA COLLECTION METHODS.

SO HER METHODS OF LEARNING HOW WE COLLECT DATA, HER RESEARCH QUESTIONS AND FINDINGS AND CONCLUSIONS.

AND THEN I JUST HAVE SOME PROGRAM PICTURES AS PART OF THE PRESENTATION, BECAUSE IT'S CERTAINLY A LITTLE BIT HARD TO VISUALLY REPRESENT DATA COLLECTION.

SO I THOUGHT I WOULD JUST GO AHEAD AND SHARE SOME GREAT PHOTOS OF PROGRAMS THAT I'VE GOTTEN TO SEE THIS YEAR.

WHOOPS. HELP, HELP.

NOT QUITE SURE WHAT HAPPENED THERE.

OKAY. THANK YOU.

I WON'T USE THE MOUSE.

GREAT. SO THIS STUDY WAS CONDUCTED BY DOCTOR YOSHINO'S LAB.

IT CAME OUT OF A DESIRE TO UNDERSTAND HOW WE COLLECT DATA AND SHARE THIS INFORMATION.

WE REALLY WANT TO HAVE THIS INFORMATION SO WE KNOW WHO'S COMING TO OUR PROGRAM.

SO PRIMARILY WE ARE FOCUSED IN I&R ABOUT WHO'S COMING TO PROGRAMS. AND WE WANTED TO UNDERSTAND WHAT WE ALREADY COLLECT HOW AND WHY.

SO JUST A BACKGROUND WHY THIS KIND OF INFORMATION WOULD BE HELPFUL TO A DEPARTMENT LIKE MINE IS.

IF WE KNOW WHO IS COMING, WE CAN LEARN HOW TO BETTER SERVE THE PUBLIC.

LIKE, FOR EXAMPLE, IF I'M ABLE TO LOOK AT OUR DEMOGRAPHICS, MAYBE OVER THE COURSE OF A YEAR, AND COMPARE THAT TO THE DEMOGRAPHICS OF THE TWO COUNTIES, THEN I COULD SAY, OH, IT SEEMS LIKE COMPARED TO THE DEMOGRAPHICS OF THE TWO COUNTIES, WE'RE UNDERREPRESENTED WITH Y GROUP OR X GROUP.

SO THEN WE CAN APPLY TECHNIQUES AS FAR AS PROGRAM DESIGN AND ALSO SPECIFIC OUTREACH, SO THAT WE KNOW THEN WE CAN GET THOSE FOLKS ABLE TO COME TO PROGRAMS IN THE FUTURE.

THAT WOULD JUST BE ONE SIMPLE EXAMPLE OF HOW IF WE HAD A COMPREHENSIVE DEMOGRAPHIC DATA SET, WE WOULD BE ABLE TO BETTER PROGRAM AND BETTER REALLY DO OUTREACH FOR THE PROGRAMS WE'RE ALREADY DOING.

SO IN 2002, THE BOARD GAVE US MONEY TO CONDUCT THE STUDY.

WE DEVELOPED AN RFP, BUT INITIALLY NO ONE WAS RESPONDING TO THAT.

WE REDESIGNED AND PUT OUT THE RFP, AND SAN FRANCISCO STATE WAS AWARDED THE CONTRACT.

WE CHOSE DOCTOR YOSHINO'S LAB BECAUSE THEY ALSO HAVE CONDUCTED EVALUATION OF SOME OF OUR YOUTH DEVELOPMENT PROGRAMS, INCLUDING THE ADVENTURE CREW.

SO DOCTOR YOSHINO UTILIZED TWO DIFFERENT METHODS FOR LEARNING ABOUT OUR PROGRAMS. THEY HER TEAM, HER LAB DID INTERVIEWS, AND THEN THEY DID WHAT I WOULD CALL DOCUMENT OR WEBSITE ANALYSIS.

SO ANALYZING THINGS THAT ARE OUT THERE, INFORMATION THAT'S OUT THERE, THEY CONDUCTED INTERVIEWS, 21 INTERVIEWS OF STAFF, 17 STAFF MEMBERS AND ALSO MEMBERS OF THE FOUNDATION, THE FOUNDATION STAFF MEMBERS AS WELL.

THEY INTERVIEWED PEOPLE FROM ALL DIFFERENT LEVELS, FROM MY POSITION ALL THE WAY ON DOWN, AS WELL AS FOLKS OUTSIDE OUR DEPARTMENT.

AND THEN THEY ALSO LOOKED AT A NUMBER OF DOCUMENTS AND RESOURCES, AND THEY OFTEN LEARNED ABOUT THESE DOCUMENTS AND RESOURCES THROUGH THE INTERVIEWS.

AND THOSE ARE ALL LISTED ON THE SLIDE THAT TYPES OF THINGS THEY LOOKED AT.

SO IT WAS ACTUALLY A VERY IN-DEPTH ANALYSIS OF WHAT IS ALREADY OUT THERE AND WHAT WE WERE DOING.

AND I THINK AS A NEW CHIEF, IT WAS ACTUALLY KIND OF A GREAT WAY FOR ME TO LEARN, TOO, BECAUSE SOME OF THE THINGS SHE LEARNED ABOUT I DIDN'T KNOW ABOUT.

SO THAT WAS GREAT FOR ME TO LEARN AND KIND OF LEARN FROM HER.

SO NOT A SMALL QUESTION, BUT THIS IS WHERE SHE STARTED AS ONE OF THE CURRENT PRACTICES OF GATHERING AND USING DEMOGRAPHIC DATA.

SO MAYBE A SMALL QUESTION IN A SMALL DISTRICT, BUT NOT A SMALL QUESTION HERE AT EAST BAY REGIONAL PARKS.

[01:10:06]

SO ANNA, IF YOU WOULDN'T MIND PASSING OUT, I WANT TO SHOW YOU ONE OF THE FIRST FINDINGS THAT DOCTOR YOSHINO'S LAB AND DOCTOR YOSHINO, I'M SHARING YOUR TABLE OF FINDINGS. I'M PASSING THIS OUT ON A LEDGER PIECE OF PAPER 11 BY 18, BECAUSE WHAT SHE FOUND IS THAT THERE'S SO MANY DIFFERENT WAYS AND DIFFERENT THINGS WE'RE GATHERING. I CAN'T ACTUALLY EVEN PUT THAT ON A SLIDE BECAUSE IT WOULD BE ABOUT FOUR POINT FONT.

SO IF YOU TAKE A LOOK AT THAT TABLE, I DON'T HAVE ONE IN FRONT OF ME, BUT I HAVE REVIEWED IT.

WE ARE GATHERING DATA IN A LOT OF DIFFERENT WAYS.

A LOT OF DIFFERENT TYPES OF DATA AND IN A LOT OF DIFFERENT SYSTEMS. IT'S REALLY, I THINK, QUITE REMARKABLE.

I'VE LOOKED AT THE TABLE A COUPLE OF TIMES.

I'M NOT SURE I'VE COMPLETELY CRACKED IT, BUT I THINK IT'S WORTH TAKING A LOOK AT AND JUST THINKING ABOUT IN TERMS OF A SYSTEM THAT THERE IS QUITE A BIT OF INFORMATION BEING GATHERED IN QUITE A VARIETY OF PLATFORMS. WE CURRENTLY HAVE THREE RESERVATION SYSTEMS, ALTHOUGH MAYBE IN 2 OR 3 YEARS THAT MAY NOT BE THE CASE.

WE HAVE SURVEYS AND THEN WE'RE ALSO STILL UTILIZING CENSUS DATA TO LEARN MORE ABOUT OUR COMMUNITY AND BE ABLE TO KIND OF TRIANGULATE WHAT WE'RE GATHERING IN OTHER WAYS.

SO IT'S REALLY A MYRIAD OF DATA COLLECTION METHODOLOGIES, AND IT CERTAINLY SPEAKS TO THE FACT THAT FROM WHAT I CAN TELL, OUR ORGANIZATION HAS REALLY VERY MUCH GROWN ORGANICALLY, AND FOLKS HAVE PROBLEM SOLVED TO SOLVE THEIR PROBLEMS. THEY'VE SEPARATELY PROBLEM SOLVED, SORT OF THROUGHOUT THE DISTRICT TO ANSWER QUESTIONS.

SO WE HAVE A NUMBER OF FINDINGS ON HOW OUR DATA USED, WHAT OTHER DATA COULD BE COLLECTED, AND WHAT ARE WAYS DATA COULD BE USED.

SO REALLY, OVERALL, ONE OF THE MOST PROFOUND FINDINGS OF THE STUDY WAS, ALTHOUGH WE DO USE DEMOGRAPHIC DATA FOR SOME VERY SPECIFIC PURPOSES, LIKE FOR EXAMPLE, IF A SCHOOL WOULD LIKE TO GET A REDUCED PRICE BUS, THEN WE LOOK AT THE FREE AND REDUCED PRICE.

WE LOOK AT THEIR FREE AND REDUCED STATUS AT THEIR SCHOOL.

SO THAT'S VERY DIRECT.

YOU HAVE TO BE A CERTAIN LEVEL TO BE ABLE TO GET A REDUCED PRICE BUS.

BUT WE'RE NOT USING THAT INFORMATION THAT'S GATHERED IN OTHER WAYS.

LIKE YOU CAN KIND OF GO THROUGH A LITTLE BRAIN EXERCISE AND THINK, OH, WELL, WE COULD GO AHEAD AND LOOK AT, SAY, A TILDEN AND FIGURE OUT, WELL, WHAT SCHOOLS ARE COMING TO TILDEN, WHICH ONES ARE FREE AND REDUCED PRICE LUNCH, WHAT MIGHT THAT MEAN FOR THE FUTURE VISITOR CENTER THERE? WHAT MIGHT THAT MEAN FOR OTHER TYPES OF PROGRAMS WE HAVE? SO WE'RE USING THAT DATA TO ANSWER A SPECIFIC QUESTION.

BUT THAT DATA CERTAINLY COULD INFLUENCE A LOT OF DIFFERENT THINGS THAT WE MIGHT WANT TO DO PROGRAMMATICALLY, OR EVEN IN THE PLANNING REALM, OR EVEN WITH DECO.

ONE OF THE THINGS WE ARE REALLY, I HAVE TO SAY, I CAN'T THINK OF ANOTHER WORD, BUT BLESSED WITH IS WE HAVE AN INCREDIBLE GIS CAPABILITY HERE AT THE DISTRICT.

I HAVE TO SAY, COMING FROM OUTSIDE THE DISTRICT, I WAS LIKE, KIND OF I GOT REALLY BIG EYES WHEN I REALIZED WHAT OUR GIS DEPARTMENT COULD DO. AND OVER TIME, THEY'VE CREATED DASHBOARDS THAT WERE SORT OF REPORTS.

THEY'RE NOW MOVING INTO INTERACTIVE DASHBOARDS.

THESE ARE USED INTERNALLY AND AGAIN, USUALLY TO ANSWER A SPECIFIC QUESTION.

SO OFTENTIMES WE WOULD BE CREATING A DASHBOARD TO FOR EXAMPLE, REPORT OUT TO THE FOUNDATION ON A PROGRAM THEY FUNDED.

I DIDN'T KNOW ABOUT THE DASHBOARDS.

I LEARNED ABOUT THEM THROUGH THIS REPORT, WHICH IS REALLY FUNNY BECAUSE MY STAFF DON'T KNOW ABOUT THEM.

A LOT OF THEM DON'T KNOW ABOUT THEM EITHER.

BUT I DON'T KNOW THAT IT'S A POSITIONAL POWER PROBLEM.

I THINK IT'S JUST PEOPLE HAD THESE MADE FOR A CERTAIN REASON.

THIS HAS BEEN ONE BIG OUTCOME I FEEL LIKE, OF THIS REPORT IS LEARNING ABOUT THESE DASHBOARDS AND THEN THINKING ABOUT WAYS WE CAN HAVE MULTIPLE USES FOR A DASHBOARD SUCH AS THIS THAT CAN GO OUT TO OUR SUPERVISORS, OUT TO MY STAFF TO ANSWER QUESTIONS ABOUT WHO'S COMING TO PROGRAMS. AND THEN AGAIN, YOU CAN GO THROUGH THE MIND EXERCISE OF AND THEN WHAT CAN THAT MEAN IN TERMS OF NEW PROGRAMS WE MIGHT WANT TO CREATE? I THINK THIS IS A REALLY AMAZING RESOURCE THAT WE'VE LEARNED ABOUT.

AND I THINK, AGAIN, IT'S REALLY JUST LEVERAGING WHAT WE HAVE.

THIS IS NOT A VERY FANCY SLIDE, BUT I THINK IT'S IMPORTANT TO KNOW, LIKE WE COUNT PEOPLE.

THAT'S A THING WE DO TO KNOW WHO COMES TO PROGRAMS. AND WE PROBABLY NEED TO CONTINUE DOING THAT.

COUNTING IS IMPORTANT.

SO WE COUNT PEOPLE.

[01:15:01]

SURE. ON THE TRUCK, ON THE DASHBOARD.

JUST CURIOUS.

BECAUSE I'M FILIPINO. WHY ARE FILIPINOS SEPARATED OUT OF THE ASIAN? SO THIS DASHBOARD WAS CREATED BY GIS AND LIKELY WHAT THEY'RE UTILIZING IN THIS.

IF YOU CAN READ THE FINE PRINT, CAN YOU GO BACK? GO BACK. SURE. SORRY.

IF YOU GO DOWN TO THE VERY BOTTOM WHERE IT SAYS DATA SOURCE, IT'S PROBABLY A CATEGORY THAT THE CALIFORNIA DEPARTMENT OF EDUCATION IS UTILIZING TO DESCRIBE THOSE DEMOGRAPHICS.

SO OFTEN WHEN WE'RE COMPARING WHAT WE'RE DOING, WE WANT TO LOOK AT EITHER THE WAY THE CENSUS IS DEFINING GROUPS OR THE WAY THE DEPARTMENT OF EDUCATION IS DEFINING GROUPS. IT'S NOT ALWAYS I DON'T ALWAYS LIKE IT THE WAY THEY DO IT.

I THINK IT'S WEIRD, BUT I ALSO UNDERSTAND THE IMPORTANCE OF NOT COMPARING APPLES TO ORANGES.

SO IF THAT'S HOW THE DEPARTMENT OF ED IS DESCRIBING IT, OKAY, LET'S GO WITH THAT.

I MEAN, THERE'S A BIGGER PROBLEM OF, WELL, IS THAT THE WAY THEY SHOULD BE DOING IT? PROBABLY NOT. BUT YOU KNOW, IT'S GOOD TO WHEN WE'RE THINKING ABOUT THINGS, KEEP IN MIND THOSE ARE CATEGORIES THAT THE DEPARTMENT OF ED IS SETTING FORTH.

IT'S ALSO THE CENSUS DOES KIND OF A WEIRD THING TOO WITH HISPANICS.

NOT IT'S VERY STRANGE.

AND YOU KNOW, YEAH, WHEN IT COMES TO THOSE.

ASIAN IS SUCH A HUGE CATEGORY.

I KNOW, I KNOW.

YEAH, IT'S WEIRD BUT IT'S DEPARTMENT OF ED CATEGORIES.

IT'S KIND OF COOL. SO THE SCHOOLS IF AND THE SCHOOLS WILL BE USING THOSE DEMOGRAPHIC CATEGORIES DIRECTOR ROSARIO.

SO WE DON'T WANT TO MAKE UP OUR OWN THAT DON'T ALIGN WITH THAT, BECAUSE THEN WE HAVE A WHOLE OTHER SET OF PROBLEMS. RIGHT. SO THE DATA ALSO HIGHLIGHTED THAT WE HAVE LOTS OF WAYS WE CAN UNDERSTAND OUR DEMOGRAPHICS.

AND I DO FEEL LIKE WE HAVE AN OPPORTUNITY TO THINK ABOUT SETTING UP A REGULAR CADENCE OF MAKING OUR DATA AVAILABLE AND COLLECTING DATA IN A SIMILAR WAY.

ONE THING I THINK THAT IS KIND OF A OUTCOME OF THIS IS THINKING ABOUT HOW WE CAN REGULARLY RUN REPORTS AND HAVE THOSE AVAILABLE TO STAFF AND OUR LEADERSHIP, OUR SUPERVISING NATURALIST AND OUR REC SUPERVISORS TO HELP INFORM WHAT THEY'RE DOING.

SO YOU CAN IMAGINE WHERE IF WE'RE RUNNING REPORTS AND WE'RE SAYING, OH, THESE ARE THE FOLKS COMING, AND THIS IS WHERE THEY'RE COMING FROM, MAYBE CERTAIN PARKS NOW BECOME MORE ATTRACTIVE TO RUN PROGRAMS BECAUSE IT'S LIKE, WELL, WE HAVE BEEN GOING TO THIS PARK BECAUSE, AS YOU KNOW, OUR SUPERVISING NATURALIST COVER A MYRIAD OF PARKS.

MAYBE THEY'RE GOING TO WANT TO CHECK OUT SOME OTHER PARKS FOR PROGRAMS AND HELP DIRECT STAFF TO, HEY, LET'S THINK ABOUT DOING SOME PROGRAMS AT DIFFERENT PARKS.

THE RESEARCHERS WERE CAREFUL TO REMIND US ABOUT CULTURAL SENSITIVITY.

IF YOU LOOK AT THE LARGE LEDGER PAPER THAT WE PASSED OUT, A NUMBER OF THE DEMOGRAPHICS WE HAVE ARE IN PARENTHESES, AND THAT MEANS THAT THEY'RE OPTIONAL.

THIS IS IMPORTANT TO CONTINUE THIS.

AND THE RESEARCHERS REMINDED US THAT, YOU KNOW, RESPONDENTS CAN GO THROUGH SURVEY FATIGUE.

THEY CAN GET EXHAUSTED OF ANSWERING QUESTIONS.

AND WHEN THAT HAPPENS, THEY MAY STOP FILLING OUT A SURVEY.

AND IN THE FUTURE, IF WE'RE ASKING DEMOGRAPHICS, WE MIGHT ALSO BE ASKING ABOUT, DID YOU LIKE THE PROGRAM? AND WE DON'T WANT FOLKS TO STOP FILLING OUT A SURVEY BECAUSE THEY JUST DON'T WANT TO ANSWER.

AND THEN ALSO FOLKS DON'T WANT TO FEEL LIKE WE'RE ASKING TOO MUCH.

LIKE I JUST WANT TO GO CAMPING.

WHY DO YOU NEED TO KNOW ALL THESE THINGS ABOUT ME? I JUST WANT TO GO OUT IN THE PARK.

SO WE WANT TO BE MINDFUL OF THAT.

AND JUST A REMINDER TOO, THAT VISUAL ESTIMATES BEYOND JUST COUNTS ARE REALLY NOT RECOMMENDED THAT SOMETHING FOLKS, I HAVE HEARD OF FOLKS DOING.

I'VE TALKED TO FOLKS AROUND THE COUNTRY DOING, AND THAT'S NOT SOMETHING THAT RESEARCHERS RECOMMEND.

SO WE DON'T WANT TO START ASSUMING OTHER DEMOGRAPHICS BESIDES ACTUALLY COUNTING PEOPLE BY ANY SORT OF VISUAL ESTIMATES.

SO WE DO HAVE A BIG OPPORTUNITY, AS YOU CAN SEE ON THAT SPREADSHEET, THAT WE HAVE A LOT OF DATABASES.

WE HAVE A LOT OF INFORMATION AND A LOT OF PLACES.

AND SO WE DO REALLY WANT TO THINK ABOUT HOW CAN WE CONSOLIDATE.

WE HAVE SOME OPPORTUNITIES COMING UP WHERE WE'RE REALLY EXCITED TO PARTNER WITH BUSINESS SERVICES AND THINK ABOUT CAN WE GET OUR THREE RESERVATION SYSTEMS DOWN TO TWO, MAYBE DOWN TO ONE? THAT WOULD BE SO AMAZING.

AND THEN WE WOULD HAVE ALL THAT DATA IN ONE PLACE.

WE WOULD LOVE TO SEE THAT.

I WOULD LIKE TO SEE SOME SOPS FOR OUR DASHBOARDS.

SO WHEN WE HAVE DASHBOARDS MADE, YOU KNOW, HOW ARE WE GETTING THAT INFORMATION OUT TO FOLKS DEVELOPING PROGRAMS OUT TO OUR PUBLIC AFFAIRS TEAM THAT ARE HELPING US ADVERTISE

[01:20:04]

PROGRAMS. SO I THINK THERE'S A LOT OF OPPORTUNITIES FOR CONSOLIDATION.

AND THEN ALSO WE HAVE OPPORTUNITIES TO VALIDATE THE DATA.

SO HOW CAN WE GATHER QUALITATIVE DATA.

ONE GREAT EXAMPLE IS OUR PARTNER GROUPS.

HOW CAN WE GATHER DATA ABOUT THESE GROUPS.

HOW CAN WE LEARN WHAT TYPES OF CONSTITUENCIES THESE GROUPS ARE WORKING WITH.

SO WE CAN ALSO DESCRIBE WHO WE'RE WORKING WITH BEYOND JUST NUMBERS AND ZIP CODES.

SO THIS IS THE BIG TAKE HOME.

THERE'S A NUMBER OF THINGS, AND I THINK A NUMBER OF OPPORTUNITIES THAT I REALLY LOOK FORWARD TO WORKING ON WITH PARTNERS HERE AT THE DISTRICT AS WELL AS JUST IN THE DEPARTMENT. SO CERTAINLY LOOKING AT CONSOLIDATION OPPORTUNITIES FOR OUR DATA AND SOFTWARE.

ONE OF THE THINGS I'M GOING TO BE LOOKING AT NEXT YEAR IS DEVELOPING AN OVERALL EVALUATION STRATEGY IN INTERPRETATION AND RECREATION SERVICES.

SO THIS WOULD BE A STRATEGY THAT ANSWERS A NUMBER OF QUESTIONS AND DEMOGRAPHICS IS FIRMLY LANDS IN THAT. SO WE'RE GOING TO BE LOOKING AT THAT.

THINKING ABOUT THESE AMAZING GIS DASHBOARDS, HOW CAN WE INTEGRATE THESE INTO WHERE WE WANT TO GO WITH PROGRAMS? DEVELOPING A LITTLE BIT, I WOULD SAY MORE COMPREHENSIVE COMMUNICATION STRATEGY FOR THESE OUTCOMES.

SO REALLY THINKING ABOUT WHEN WE'RE PRESENTING TO YOU AND THE BOARD, HOW CAN WE BE INTEGRATING THIS TYPE OF DATA INTO THAT.

AND THEN YOU WILL BE SEEING A BUDGET ASK OR MAYBE YOU HAVE ALREADY AT THE CAPITAL MEETING YOU HAD ALREADY, BUT YOU'LL BE SEEING AN ASK FOR A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM. AND THIS IS A DATABASE SYSTEM WHERE WE WOULD BE GATHERING AT THE ONSET, INFORMATION ABOUT PARTNERS.

SO WE KNOW FOR EXAMPLE, I HAVE A SPREADSHEET OF OVER 140 PARTNERS WE WORK WITH.

THAT'S A SPREADSHEET, NOT A DATABASE.

BUT HAVING A SYSTEM WHERE WE REALLY CAN MANAGE OUR PARTNER DATA, KNOWING THAT FOR THE MOST PART, THOSE PARTNERS ARE WORKING WITH LOW INCOME COMMUNITIES, COMMUNITIES THAT HAVEN'T OTHERWISE HAD ACCESS TO THE PARKS.

SO WE WANT TO PUT SOME MONEY INTO THAT AND SOME TIME INTO THAT TO BETTER SERVE THOSE COMMUNITIES.

SO I'M GOING TO STOP THERE.

AND DOCTOR YOSHINO, DO YOU HAVE ANYTHING TO ADD? SANDI YOU HAVE DONE AN AMAZING JOB? I THINK IT'S TIME TO TAKE QUESTIONS.

THANK YOU. THANK YOU FOR JOINING US TODAY ON THE ZOOM.

MY PLEASURE. YEAH.

THANK YOU, DOCTOR YOSHINO.

YOUR SERVICE HAS BEEN INVALUABLE OVER THE YEARS.

AND THIS PARTICULAR STUDY IS EXTREMELY VALUABLE.

AND I'M VERY ENCOURAGED THAT, YOU KNOW, BECAUSE I KNOW DIRECTOR CORBETT AND MYSELF HAVE BEEN ASKING FOR MANY, MANY YEARS NOW, AND IT'S GOOD TO KNOW THAT THE INFORMATION HAS BEEN THERE THE WHOLE TIME, BUT WE DIDN'T KNOW HOW TO EXTRACT IT.

AND SO THAT'S VERY ENCOURAGING TOO.

AND WE CAN'T MAKE DECISIONS.

IT'S THIS WILL HELP US MAKE DECISIONS REGARDING HOW WE REACH OUT TO OUR UNDERSERVED COMMUNITIES AND WHO WE'RE SERVING.

AND SO I'M VERY, VERY ENCOURAGED BY THIS, THIS WHOLE THING.

AND SO YEAH, I'M REALLY LOOKING FORWARD TO THE FUTURE AND WHAT YOU HOW YOU CAN CONSOLIDATE AND IMPROVE.

SO YEAH, THIS IS FABULOUS.

IT'S BEYOND MY EXPECTATIONS.

SO THANK YOU VERY MUCH.

THANK YOU.

YEAH I THINK A GOOD NEXT STEP.

ALSO, I KNOW AT SOME POINT WE'RE GOING TO BE RECEIVING AN INFORMATION SERVICES I GUESS STRATEGIC PLAN.

I KNOW THAT'S BEEN IN THE PIPELINE TO PRESENT TO THE BOARD AT SOME POINT.

IT HASN'T YET BEEN PRESENTED TO THE BOARD, BUT I THINK THAT YOU KNOW, THAT'S SOMETHING THAT I'VE BEEN ADVOCATING FOR.

I HAVE BEEN THINKING ABOUT A DISTRICT WIDE CRM SYSTEM AS WELL, AND I THINK IT WOULD BE VERY HELPFUL FOR US TO HAVE THAT, EVEN THE ABILITY TO LONG TERM THINK ABOUT SEGMENTING OUR NEWSLETTER.

RIGHT NOW, WE JUST HAVE ONE NEWSLETTER THAT GOES OUT TO EVERYONE FOR THE ENTIRE DISTRICT.

AND I ALWAYS USE THE EXAMPLE, YOU KNOW, SOMEONE YOU KNOW, LIVING IN FREMONT OR SUNOL MAY NOT BE QUITE AS INTERESTED IN A PROGRAM AT POINT PINOLE AND VICE VERSA, BECAUSE IT'S A FARTHER DISTANCE.

IT'S MORE OF A DAY TRIP, WHICH CAN BE FUN ON ONE HAND, BUT ON THE OTHER HAND, YOU KNOW, WE'RE TRYING TO BUILD COMMUNITY AT THE LOCAL REGIONAL PARK, YOU KNOW, MIGHT BE MORE USEFUL TO HAVE A FOCUS ON, YOU KNOW, COYOTE HILLS, QUARRY LAKES, ETC.

FOR SOMEONE WHO'S LIVING IN FREMONT.

AND THEN ALSO, YOU KNOW, WE DO HAVE A VERY ENGAGED COMMUNITY INTERESTED IN OUR BOARD MEETINGS.

SO TO BE ABLE TO HAVE AN EMAIL GO OUT NOTICING THOSE WHO WANT TO KEEP TRACK OF BOARD MEETINGS, THAT WOULD ALSO BE HELPFUL VERSUS OUR

[01:25:07]

GENERAL, YOU KNOW, EMAIL NEWSLETTER ABOUT PROGRAMS, YOU KNOW, AT OUR VISITOR CENTERS.

YOU KNOW, THAT MAY WELL, THAT'S SUPER IMPORTANT.

OF COURSE, YOU KNOW, THERE'S SOME PEOPLE THAT MAYBE COME TO THESE BOARD MEETINGS THAT AREN'T ALWAYS GOING TO OUR VISITOR CENTER.

SO WE HAVE DIFFERENT SEGMENTS OF THE POPULATION THAT INTERACT WITH US IN DIFFERENT WAYS.

AND I THINK THAT A DISTRICT WIDE CRM SYSTEM WILL HELP US GET TO THAT POINT.

I KNOW THAT THIS HAS BEEN EXPLORED BY THE INFORMATION SERVICES TEAM IN THE STRATEGIC PLAN, WITHOUT HAVING RECEIVED THE PRESENTATION.

I KNOW THAT THAT'S ONE PIECE OF IT.

AND THAT WE HAVE A NUMBER OF DIFFERENT DATABASES OUT THERE.

AND I THINK, YOU KNOW, I REALLY LIKE YOUR FINAL POINT ABOUT THE SPREADSHEET LISTING THE 140 PARTNERS.

BECAUSE IT'S MY PERCEPTION THAT, YOU KNOW, A LOT OF THIS ORGANIZATION HAS PROBABLY BEEN HAPPENING FOR MANY YEARS, AND THEN IT KIND OF GETS A LITTLE BIT LOST AS PEOPLE RETIRE OR, YOU KNOW, MOVE ON TO THE NEXT ACTIVITY.

AND THEN EVEN WITHIN THOSE PARTNERS, THEY'LL HAVE THE SAME PHENOMENON, RIGHT? PEOPLE WILL RETIRE OR MOVE ON TO THEIR, YOU KNOW, NEXT AREA OF OPPORTUNITY.

AND SO I THINK THAT YOU KNOW, BEING ABLE TO MANAGE THIS MORE CENTRALLY CAN ALSO BE HELPFUL.

SO I THINK THIS IS REALLY EXCITING.

AND I WOULD, I WOULD REALLY LIKE TO SEE PERHAPS WHENEVER AND MAYBE THIS MIGHT BE AN ITEM TO SHARE WITH OUR CFO. THAT WHEN WE DO, WHENEVER WE DO GET THE INFORMATION SERVICES PLAN, I THINK WHAT WE'VE FOUND HERE COULD ALSO BE INTEGRATED, MAYBE JUST IN ONE SLIDE SHOWING THAT THERE'S THAT NEED FOR THIS DISTRICT WIDE CRM IN REGARDS TO PROGRAMING.

YEAH. THANK YOU. AND I'M ON A I DON'T KNOW IF WE'RE A WORKING GROUP EXACTLY, BUT I'M PART OF THE GROUP THAT'S TALKING ABOUT WHERE WE WOULD GO WITH THE CRM.

SO I FEEL LIKE PEOPLE ARE GOING TO THEY THINK I HAVE IT TATTOOED ON MY BODY, OR I'M RUNNING BLIMPS OR SOMETHING THAT SAY, CRM.

BUT I'M DEFINITELY AN INTERNAL ADVOCATE AND I KNOW THERE'S OTHERS AS WELL.

SO I AM DEFINITELY PART OF THE INTERNAL CONVERSATION ABOUT WHAT THIS COULD MEAN IN TERMS OF OUR POINT OF VIEW AND PROGRAMING, AND ESPECIALLY WHEN WE LOOK AT PRIORITY AUDIENCES.

SO I'M IN THE LOOP AS FAR AS ALL THAT GOES.

SO, YOU KNOW, I HAVE HAD SOME JUST, I GUESS WE'LL SAY, CASUAL CONVERSATION WITH SOME OF OUR VISITOR CENTER STAFF JUST ASKING ABOUT ADVERTISING THE PROGRAMS, YOU KNOW, AND I THINK OUR VISITOR CENTER STAFF PUTS A LOT OF TIME AND EFFORT INTO THE PROGRAMS AND HOW THEY ARE ABLE TO COMMUNICATE.

AND CERTAINLY, YOU KNOW, OUR YOU KNOW, WE HAVE THAT EMAIL THAT GOES OUT, AS I MENTIONED EARLIER, AS WELL AS OUR RIN OUR REGIONAL IN NATURE PRINTED.

I GUESS BROCHURE, BUT IT'S NOT REALLY A BROCHURE.

IT'S MORE LIKE NEWSPAPER MATERIAL AND IT'S INSERTED IN A LOT OF LOCAL NEWSPAPERS.

BUT THERE'S SOME OTHER PROGRAMS THAT DON'T MAYBE DON'T MAKE IT INTO THE EMAIL OR INTO THE RIN, BUT STILL WILL GO OUT AND STILL BE CONDUCTED AT THE VISITOR CENTER.

AND FROM WHAT I UNDERSTAND, EACH VISITOR CENTER IS ABLE TO HAVE THEIR OWN FACEBOOK PAGE, AND THAT'S USED AS ONE METHOD FOR PROMOTING ACTIVITIES. BUT I THINK THAT THERE MIGHT BE A THERE MIGHT BE SOME SORT OF I'M TRYING TO THINK OF THE BEST WORDS, I GUESS, IN TERMS OF INSTAGRAM. OUR VISITOR CENTERS AT THE PRESENT MOMENT AREN'T ABLE TO HAVE THEIR OWN INSTAGRAM ACCOUNT.

SO THAT'S NOT BEING UTILIZED BY VISITOR CENTERS.

IS THAT CORRECT? I BELIEVE THAT IS CORRECT.

AND SO IT'S INTERESTING WITH PROGRAM OUTREACH BECAUSE I THINK THERE'S A CERTAIN AMOUNT THAT IS DONE VERY I ALWAYS TRIED TO REMEMBER THE VISITOR CENTERS.

I MEAN, WE'RE 90 YEARS OLD.

SOME OF OUR VISITOR CENTERS ARE PROBABLY CLOSE TO THAT.

AND I THINK OF CONSOLIDATION AND BRINGING THINGS TOGETHER.

BUT I HAVE TO REMEMBER, LIKE 30 YEARS AGO, YOU HAD TO CALL THE OTHER VISITOR CENTER ON A PHONE WITH A LARGE CURLY WIRE.

AND SO THE AMOUNT OF CONSOLIDATION WOULD HAVE BEEN MINIMAL BECAUSE WE WERE GEOGRAPHICALLY ISOLATED.

AND SO WHAT I WOULD SAY IS THERE'S A CERTAIN AMOUNT OF OUTREACH THAT HAPPENS AT THE VISITOR CENTER, AND THEN THERE'S A CERTAIN AMOUNT OF OUTREACH THAT'S HAPPENING THROUGH PUBLIC AFFAIRS.

AND I THINK WE'RE JUST NOW REALLY GETTING TO THAT LIKE MORE, I DON'T WANT TO SAY SOPHISTICATED, BUT A LITTLE BIT OF A HYBRID WHERE WE'RE WHERE CAN WE WORK IN A MORE SEGMENTED WAY WITH PUBLIC AFFAIRS.

AND OF COURSE, THIS TIES IN WITH THAT EXACTLY.

BECAUSE IF WE DON'T HAVE INFORMATION AND DATA ABOUT HOW TO SEGMENT, HOW TO HAVE A LITTLE BIT MORE OF A NUANCE, THEN WE'RE KIND OF FLYING BLIND.

SO I THINK THIS TYPE OF REPORT HELPS GUIDE US INTO WHAT TYPE OF DATA WE HAVE AVAILABLE, WHAT WE CAN LOOK AT, WHERE WE CAN MAYBE TWEAK THINGS AND THEN WORK MORE EFFECTIVELY WITH PUBLIC AFFAIRS.

[01:30:03]

AND FROM WHAT I UNDERSTAND IN TERMS OF BEING ABLE TO SEND OUT EMAILS TO PROMOTE EVENTS AT VISITOR CENTERS FROM WHAT I UNDERSTAND THAT THAT MIGHT VARY ACROSS OUR VISITOR CENTERS WHERE SOME.

YEAH. AND SOME MAY HAVE AN EMAIL LIST, SOME MAY NOT.

AND I THINK CERTAINLY THAT'S EVEN THAT HAS CHANGED LIKE THE LAWS ABOUT HOW YOU'RE ABLE TO SEND OUT EMAILS HAVE CHANGED OVER THE LAST TEN YEARS.

AND SO THAT'S SOMETHING WHERE WE WANT TO BE PARTNERING VERY CLOSELY WITH PUBLIC AFFAIRS TO MAKE SURE, FIRST OF ALL, WE'RE IN COMPLIANCE WITH THE LAW AND GATHERING PERSONAL INFORMATION AND THEN SEND THINGS OUT.

BUT I AM AGAIN, BACK TO THE REPORT, LIKE HOPING THAT AS WE GATHER DATA, WE WERE ABLE TO SORT OF MARCH TOGETHER IN A WAY THAT WE CAN MORE EFFECTIVELY CONDUCT OUTREACH.

JUST GETTING MORE PEOPLE, BUT ALSO THINKING ABOUT WHO'S NOT COMING AND HOW WE REACH THEM, BECAUSE IT MAY BE IN WAYS THAT WE'RE NOT THINKING ABOUT CURRENTLY.

YEP. AND THEN AGAIN, THINKING ABOUT SOCIAL MEDIA LIKE FACEBOOK AND INSTAGRAM MODERN CRM SYSTEMS WILL ALLOW US TO ALSO CONNECT TO SOME OF THOSE SOCIAL MEDIA TOOLS.

AND SO I THINK THAT COULD ALSO POTENTIALLY BE HELPFUL IN TERMS OF, YOU KNOW, TRACKING INDIVIDUAL INTERACTIONS AND EXPERIENCES.

THANK YOU. YEAH. AND PUBLIC AFFAIRS IS PART OF THAT CRM WORKING GROUP.

AND SO THEY'RE CERTAINLY AT THE TABLE AND PART OF THAT CONVERSATION.

THAT'S PERFECT.

AND THEN I THINK AND THIS MIGHT BE SO THE ONLY OTHER AREA THAT I'VE FOUND BECAUSE I GUESS I DO SOME OF MY OWN RESEARCH ONLINE AND I LIKE TO SEE WHAT PEOPLE ARE SAYING ABOUT OUR PARKS.

AND I FIND MYSELF GRAVITATING TOWARDS PLACES LIKE ALL TRAILS.

THERE'S A LOT OF PLACES. THERE'S THE ABILITY FOR PEOPLE TO PROVIDE FEEDBACK AND THE ALL TRAILS EXPERIENCE.

I'VE ALSO FOUND SOME GOOD INSIGHTS ON REDDIT, ACTUALLY.

AND SO I GUESS WE WOULD CALL THAT SOCIAL MEDIA LISTENING OR BEING ABLE TO USE INSIGHTS THAT ARE MAYBE ALREADY, YOU KNOW, PUBLISHED AND OUT THERE AND I GUESS LIKE FACEBOOK AND INSTAGRAM WOULD ALSO BE EXAMPLES.

AND I THINK THAT THERE IS SOME ROOM FOR US TO START INTEGRATING THAT INSIGHT.

AND I THINK IT'S A LITTLE BIT SEPARATE FROM WHAT WE'RE DOING WITHIN I&S.

AND I THINK THAT THERE COULD WHEN WE'RE TALKING ABOUT THE CRM SYSTEM AND THE INFORMATION STRATEGIC PLAN AND ALSO PUBLIC AFFAIRS, I THINK THAT THERE IS A NEED FOR SOME, YOU KNOW, INSIGHTS PERSON OR PRACTICE AND INSIGHTS PRACTICE BECAUSE THERE IS A LOT OF REALLY GOOD INSIGHT OUT THERE.

AND I KNOW WHEN WE WERE TALKING ABOUT THE TILDEN PROJECT, FOR EXAMPLE, I PERSONALLY SPENT SOME TIME LOOKING INTO THAT JUST TO SEE WHAT PEOPLE WERE SAYING ABOUT TILDEN. AND IT WAS REALLY IT WAS REALLY EXCITING TO ACTUALLY SEE THAT THERE WAS A LOT OF COMMENTS ABOUT HOW WHEN PEOPLE WERE TALKING ABOUT, YOU KNOW, ONE OF THE TOP PLACES IN THE ENTIRE BAY AREA TO GO AND VISIT WOULD BE TO GO TO TILDEN.

AND I THINK THAT THAT REALLY YOU KNOW, SEEING THAT COMMENT MULTIPLE TIMES ACROSS SOME OF THESE DIFFERENT PLATFORMS REALLY MADE ME REALIZE JUST HOW IMPORTANT THE TILDEN PROJECT IS TO EAST BAY REGIONAL PARK DISTRICT.

AND I THINK BEING ABLE TO INTEGRATE SOME OF THOSE INSIGHTS AS WE'RE, YOU KNOW, CONTINUING TO MOVE FORWARD ON THAT PROJECT COULD JUST BE HELPFUL FOR BOTH THE BOARD AND OUR DECISION MAKING PROCESS. BUT ALSO AS WE'RE GOING OUT TO THE PUBLIC AND, YOU KNOW, MAKING THE CASE FOR WHY WE WANT TO YOU KNOW, WORK ON THAT PARTICULAR PROJECT.

AND I'M CURIOUS, ACTUALLY, THAT QUESTION MIGHT BE MORE FOR YOU, DOCTOR YOSHINO.

I'M NOT SURE IF THAT'S SOMETHING THAT YOU MAYBE YOU KNOW, SAW DURING THIS ANALYSIS, BUT WASN'T SURE HOW TO BRING IT IN.

AND IF, YOU KNOW, WE WERE TO GO ON YOU KNOW, TO THE NEXT PHASE, IS THAT SOMETHING THAT YOU MIGHT BE ABLE TO HELP US WITH? YEAH. SANDI ALREADY ADDRESSED THIS IMPORTANCE OF CONSOLIDATING DATA.

AT THIS POINT, INFORMATION ARE GATHERED, BUT NOT A SYSTEMATIC WAY, NOR ANALYZABLE WAY FOR MANAGERS AND DIRECTORS TO MAKE DECISIONS OR PROPOSALS TO THE BOARD LEVEL.

SO THE FIRST STEP IS WHAT WE JUST DID, WHAT'S HAPPENING? AND THE SECOND STEP IS STRATEGIZING HOW AND WHERE WE ARE GATHERING.

WE ARE GATHERING INFORMATION FOR WHAT PURPOSES? I THINK FOR WHAT PURPOSES SHOULD BE COMING FROM A MISSION DRIVEN APPROACH BASED ON THE EAST BAY REGIONAL PARK DISTRICT AS A WHOLE? AND I ARE THE INTERPRETIVE AND PROGRAMING WILL HAVE A SPECIFIC, PERHAPS GOALS TO BE ESTABLISHED.

SO THOSE INFORMATION ARE OUT THERE.

[01:35:03]

WE JUST NEED TO CREATE IT IN A WAY TO DIGESTIBLE.

GREAT. THANK YOU.

I THINK THAT'S ALL THAT I HAVE.

I THINK THIS IS REALLY HELPFUL.

I'M REALLY EXCITED THAT WE'RE DOING THIS.

AND YES, I THINK THIS IS A NICE TRIBUTE TO BOTH DEE AND ELLEN.

THANK YOU SO MUCH FOR ADVOCATING FOR THIS FOR SO MANY YEARS.

YEAH. ARE THERE ANY MEMBERS OF THE PUBLIC WHO WISH TO PROVIDE COMMENT? NO MEMBERS OF THE PUBLIC.

THERE ARE NO PUBLIC COMMENTS.

OKAY. NO COMMENTS.

GOT IT. THANK YOU. SORRY.

MAYBE I DIDN'T SAY THAT RIGHT.

ANYWAYS, OKAY.

ANY FINAL WORDS FROM ANYONE?

[Announcements]

JUST THANK YOU VERY MUCH FOR THE SUPPORT FOR ME TO CONDUCT THE STUDY.

IT WAS. I THINK IT'S REALLY GOING TO BE QUITE HELPFUL IN MOVING FORWARD.

SO THANK YOU VERY MUCH FOR YOUR PROVIDING FUNDING FOR IT.

THANK YOU. ALL RIGHT.

WONDERFUL. THAT WAS GREAT.

OKAY. SO I THINK THAT TAKES US NOW I LOST MY I THINK THAT TAKES US TO THE END.

ANY ANNOUNCEMENTS I THINK IS OUR NEXT ITEM.

I MENTIONED THIS YESTERDAY.

WE HAVE SUNOL HERITAGE DAYS ON SATURDAY.

SO, YOU KNOW, JUST TALKING ABOUT VISITOR CENTER.

ALWAYS GREAT TO GET OUT TO ONE OF OUR VISITOR CENTER PROGRAMS. SO THAT WILL BE SATURDAY.

ALL RIGHT THEN. I GUESS WITH THAT, WE'RE ADJOURNED.

THANK YOU.

* This transcript was compiled from uncorrected Closed Captioning.