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OKAY. GOOD MORNING EVERYONE. THIS IS THE BOARD OPERATIONS COMMITTEE MEETING OF THE EAST BAY REGIONAL PARK DISTRICT ON WEDNESDAY, MARCH 19TH, BEGINNING AT 11:04 A.M..
I'D LIKE TO ASK OUR CLERK TO TAKE THE ROLL. THANK YOU, MADAM CHAIR.
[Roll Call]
JULIE PADMORE, RECORDING CLERK, TAKING ROLL. DIRECTOR.WAESPI HERE. CHAIR ECHOLS HERE PARK DISTRICT.
STAFF COORDINATORS IN THIS MEETING INCLUDE ASSISTANT GENERAL MANAGER LISA GOORJIAN.
AND THANK YOU AND ASSISTANT GENERAL COUNSEL ELIZABETH MACKENZIE HERE.
TODAY'S MEETING IS BEING HELD PURSUANT TO THE BROWN ACT.
STAFF IS PROVIDING LIVE AUDIO AND VIDEO STREAMING.
MEMBERS OF THE PUBLIC WISHING TO MAKE A PUBLIC COMMENT MAY DO SO BY SUBMITTING AN EMAIL.
IF THERE ARE NO QUESTIONS ABOUT THE MEETING PROCEDURES, WE WILL BEGIN.
OKAY. SEEING NO QUESTIONS. THE FIRST ITEM OF BUSINESS IS APPROVAL OF MINUTES FOR THE OCTOBER 16TH,
[Approval of Minutes]
NOVEMBER 20TH, AND DECEMBER 18TH MEETINGS. IS THERE A MOTION TO APPROVE? I WOULD MAKE THAT MOTION. THANK YOU. AND I'LL SECOND.ALL IN FAVOR? AYE. AYE. MADAM CLERK, DO WE HAVE ANY PUBLIC COMMENTS ON ITEMS NOT ON THE AGENDA TODAY? WE HAVE NO ITEMS. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA TODAY, MADAM CHAIR.
[Action Items]
GOOD MORNING, BOARD OPERATIONS COMMITTEE. MY NAME IS TIFFANY MARGOLIS.I'M THE BUSINESS SERVICES MANAGER IN OPERATIONS.
AND WE HAVE A LOT OF GREAT PICTURES TO SHARE ABOUT BOTH THE REDWOOD BOWMAN ARCHERY RANGE AT ROBERTS REGIONAL RECREATION AREA AND THEN THE BRIONES ARCHERS AT BRIONES REGIONAL PARK. SO I'LL GIVE THE PRESENTATION AND THEN THERE WILL BE AN OPPORTUNITY, OF COURSE, FOR THE QUESTIONS AND ANSWERS. AND THEN WOULD BE TWO SEPARATE VOTES AFTER THE PRESENTATION.
THIS IS JUST TO PUT IT UP FRONT, WHAT WE'RE GOING TO BE RECOMMENDING.
WE'LL SEE THIS AGAIN AT THE END. BUT I KIND OF LIKE TO TO BOOKEND THE PRESENTATION BY SAYING THIS IS WHAT WE'RE PRESENTING TODAY AS STAFF REGARDING THESE TWO ARCHERY RANGES. AND I'LL GO THROUGH EACH AREA IN THE PRESENTATION.
BEFORE WE GET TOO MUCH INTO THE ARCHERY RANGES, I AM GOING TO SPEND A LITTLE BIT OF TIME TO TALK ABOUT SPECIAL USE AGREEMENTS OVERALL AND WHAT OUR POLICY FRAMEWORK IS. SOME OF US MAY ALREADY BE FAMILIAR WITH THAT, AND I'LL BE A REFRESHER.
BUT I JUST THIS IS A LITTLE BIT OF A REVAMP OF OUR SPECIAL USE AGREEMENT PRESENTATIONS TO TAKE A MOMENT AND REALLY REMIND WHY WE BRING THESE TO THE BOARD OPERATIONS COMMITTEE AND WHAT OUR POLICY FRAMEWORK IS. AND THEN I'LL TALK ABOUT THE BACKGROUND OF BOTH ARCHERY RANGES WHAT THEIR ANNUAL PAYMENT WILL BE, WHERE THEY ARE, AND DO THE RECOMMENDATION. SO ONE OF THE REASONS THAT WE'RE BRINGING THIS ITEM TO THE BOARD OPERATIONS COMMITTEE IS BECAUSE THE BOARD OPERATING GUIDELINES SAY THAT WE MUST DO SO.
AND SO IN THE BOARD OPERATION GUIDELINES, IT TALKS ABOUT THAT SPECIAL USE AGREEMENTS WILL BE REVIEWED BY THE BOARD OPERATIONS COMMITTEE BEFORE COMING TO THE FULL BOARD. WE HAVE ABOUT 28 SPECIAL USE AGREEMENTS.
AND THERE ARE SOME PICTURES OF DIFFERENT ONES ACROSS THE DISTRICT.
AND IN TERMS OF WHY WE HAVE THEM WE HAVE A POLICY FRAMEWORK FROM THE LATE 90S, AND WE'RE STILL, I THINK, CONSISTENT WITH IT TODAY IN TERMS OF THE SPECIAL USE AGREEMENTS ARE TO BE ALIGNED WITH WHAT OUR DISTRICT OBJECTIVES ARE THERE TO BE EXTENDING OUR SERVICES, PROVIDING RECREATION OR DIFFERENT WAYS TO ENJOY THE PARKS TO A PUBLIC BENEFIT.
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THEY CAN BE PROVIDED BY CLUBS, ASSOCIATIONS OR NON-PROFITS, AS LONG AS THOSE CLUBS AND ASSOCIATIONS HAVE MEMBERSHIP OPEN TO THE PUBLIC.AND GENERALLY, WHAT MAKES A SPECIAL USE AGREEMENT IS THAT IT'S EITHER AN EXCLUSIVE GEOGRAPHIC AREA, LIKE THE TWO THAT WE'LL SEE TODAY HAVE SOME CLEAR BOUNDARIES OF WHAT THE USE AREA IS, OR IN SOME OTHER CASES, IT MIGHT BE AN ACTIVITY THAT'S NOT OTHERWISE ALLOWED WITHIN THE PARK DISTRICT UNDER ORDINANCE 38, WHICH IN THIS CASE WILL ALSO APPLY TO ARCHERY.
AT OUR LAST COMMITTEE, THERE WERE SOME QUESTIONS ABOUT KIND OF HOW WE SET THE SPECIAL USE FEES.
AND SO THIS IS SOME PRELIMINARY INFORMATION JUST TO SHARE ABOUT HOW WE GENERALLY WHAT THE PHILOSOPHY IS ON SETTING THE FEES AND A GOAL FOR THE BUSINESS SERVICES WORK PLAN THIS YEAR IS TO JUST REFINE OUR METHODOLOGY A LITTLE BIT MORE.
SO GENERALLY, ON THE HIGHER END OF SPECIAL USE AGREEMENTS, IF IT'S A VERY EXCLUSIVE USE, IF IT'S A USE THAT'S OTHERWISE NOT ALLOWED, DO THEY HAVE A REALLY BIG PRESENCE LIKE INFRASTRUCTURE, A BUILDING, IS IT A LARGER AREA? DO THEY GET TO HAVE VEHICLE ACCESS? THOSE WOULD BE ALL SORTS OF THINGS THAT WOULD CONSTITUTE A FEE THAT'S ON THE HIGHER END.
THEY HAVE TO PARK IN A PARKING LOT ALONG WITH ALL THE OTHER VISITORS.
AND WE'LL TALK ABOUT THAT TODAY WITH THE ARCHERY RANGES, IS THAT THEY TAKE CARE OF A LARGE AREA, SO THAT MAY BE A REASON TO HAVE A LOWER FEE. AND SO JUST IN TERMS OF THE BREAKDOWN OF SPECIAL USE AGREEMENT FEES, LIKE WE SAID, THERE'S ABOUT 28 OF THEM. THEY KIND OF FOLLOW A RANGE.
THEN MOVING ON TO ARCHERY, GETTING READY TO GET INTO ARCHERY AS A SPECIAL USE.
SO THAT'S WHY THEY HAVE A SPECIAL USE AGREEMENT.
THESE ARE VERY LONG STANDING ARCHERY RANGES. THE ONLY OTHER PLACE WE REALLY HAVE ARCHERY IS SOMETIMES OCCASIONALLY AS PART OF THE LITTLE HILLS CONCESSION AGREEMENT. THEY HAVE TEMPORARY RANGES THERE. SO NOW WE'RE GOING TO SPEND A LITTLE BIT OF TIME WITH BRIONES, AND THEN WE'LL SPEND A LITTLE BIT OF TIME WITH ROBERTS.
THESE ARE SOME THINGS THAT THEY HAVE BOTH IN COMMON.
BOTH GROUPS HAVE HAD AGREEMENTS WITH THE DISTRICT, WITH THE PARK DISTRICT SINCE THE 1970S.
SO THAT'S REALLY EXCITING. ANYONE CAN COME INTO THE ARCHERY RANGES ANYTIME AND AND USE THEM.
THEY BOTH ADHERE TO NATIONAL FIELD ARCHERY ASSOCIATION STANDARDS, AND THEY ARE RESPONSIBLE FOR THE MAINTENANCE OF THEIR ENTIRE SITE STORAGE AND PROVIDE A REALLY SIGNIFICANT AMOUNT OF IN-KIND LABOR, AND BOTH CLUBS HAVE RECEIVED REALLY POSITIVE FEEDBACK FROM PARK STAFF IN TERMS OF THEIR WORKING RELATIONSHIP AND BEING RESPONSIVE TO DIFFERENT THINGS.
SO THOSE THOSE ARE ALL TRUE FOR BOTH LOCATIONS.
ADDITIONALLY, BOTH OF THEM ALSO HOLD WHAT THEY CALL A SHOOT AT THE RANGE ABOUT ONCE A MONTH.
THEY HAVE WORK PARTIES, AND IF IT'S SOMETHING THAT'S LARGER OUTSIDE OF THEIR NORMAL ACTIVITY, THEY GET A SPECIAL EVENT PERMIT. THEY ALSO BOTH SUPPLY ALL THE TARGETS, TARGET BALES AND OTHER EQUIPMENT, WHICH REALLY IS SIGNIFICANT AND APPRECIATED. SO SPECIFIC TO BRIONI'S.
HERE'S SOME PICTURES. AND WE HAVE SOME PICTURES ON THE SIDE TOO.
THE CLUB BROUGHT A SIGN BOARD THAT SHOWING SOME OF THE TARGETS.
THIS SHOWS WHERE IT IS. THE BRIONI'S RANGE IS, ACCESSED THROUGH THE BEAR CREEK STAGING AREA.
SO IT'S KIND OF AN OVERVIEW AND IT'S ABOUT 30 ACRES.
SO IT'S AN AERIAL VIEW JUST TO GIVE A SIZE, SIZE OF IT.
THE CURRENT AGREEMENT FOR BRIONY'S ARCHERS ENDS IN APRIL 2025.
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AND IT HAS BOTH THE STATIC PRACTICE RANGE, WHICH IS WHAT I HAD ALWAYS TYPICALLY IMAGINED AS AN ARCHERY RANGE.JUST YOU'RE PRACTICING. AND THEN ALSO THE FIELD ROUNDS, WHICH I THINK OF AS KIND OF MORE LIKE A COURSE, LIKE A GOLF COURSE, EXCEPT FOR ARCHERY. AND THE CLUB MEMBERS AT BRIONY'S PAY A MEMBERSHIP FEE OF $100.
THE CLUB MEMBERSHIP GETS THEM A VEHICLE ACCESS PASS SO THEY CAN DRIVE ALL THE WAY IN.
IF YOU'RE NOT A MEMBER, YOU WALK IN, BUT IT IS STILL A FREE THE COURSE IS STILL FREE.
HERE'S THE ROBERTS RANGE IS RUN BY THE REDWOOD BOWMEN.
PART OF ROBERTS. AND HERE'S AN AERIAL VIEW. IT'S PRETTY SIMILAR IN SIZE, 26 ACRES.
AND THIS SHOWS THAT THERE'S TWO DIFFERENT COURSES THAT YOU FOLLOW IN NUMERICAL ORDER.
AND THIS AGREEMENT IS ENDING IN DECEMBER OF THIS YEAR AND AGAIN OPEN TO THE PUBLIC.
THEY DO HAVE A CLUBHOUSE AT ROBERTS WHICH THE CLUB HAD BUILT.
AND THEY HAVE BUILT THE RANGES. AND THE PARK DISTRICT AT ROBERTS DOES HELP WITH SOME OF THE MOWING AND PUMP OUT SERVICE FOR TWO OF THE PORTABLE RESTROOMS. BECAUSE THE REDWOOD BOWMAN LOCATION IS A LITTLE EASIER TO ACCESS, IT'S NOT A, YOU KNOW, HIKE IN.
YOU CAN SEE THOSE ONLINE OR IN THE REGIONAL IN NATURE.
THEY HAVE A VERY SIMILAR FEE TO BRIONES ARCHERS FOR MEMBERSHIP, ABOUT $110, 125 FOR A FAMILY, AND THEY HAVE ABOUT 100 MEMBERS. SO IN TERMS OF WHERE THE FEE LANDS FOR THESE USE GROUPS ON THE ONE HAND THEY HAVE A, YOU KNOW, FAIRLY LARGE AREA.
THEY HAVE STORAGE, THEY HAVE ACCESS TO THE SITES THAT OTHERS DON'T.
AND THEN ON THE OTHER HAND, THEY ALSO DO A SIGNIFICANT AMOUNT OF SERVICES THAT PROVIDE BENEFIT TO OUR PARK VISITORS MAINTAINING THE ENTIRE ARCHERY RANGE. AND IN THE PICTURES ON THE SIGNBOARD, YOU'LL ALSO SEE THERE'S A LOT OF VEGETATION MANAGEMENT WORK OR CLEARING OF BRANCHES AND OTHER THINGS TO KEEP THE COURSE OPEN.
SO THAT LANDED THE FEE RIGHT IN THE MID MID-RANGE AS COMPARED TO OUR OTHER SPECIAL USE GROUPS.
SO HERE'S A RECAP. AT A GLANCE OF THE TWO LOCATIONS THAT HAVE THE SAME FEE STAFF IS RECOMMENDING CONTINUING FOR ANOTHER FIVE YEARS WITH A FIVE YEAR OPTION. AND THAT'S THE SUMMARY. AND SO WITH THAT, I'LL JUST READ THE RECOMMENDATION WHICH IS THAT THE BOARD OPERATIONS COMMITTEE WOULD REVIEW AND RECOMMEND TO THE FULL BOARD FOR THE REDWOOD BOWMAN A FIVE YEAR TERM WITH A FIVE YEAR RENEWAL FOR $1,200 A YEAR, AND THEN A SECOND RECOMMENDATION FOR THE BRIONY'S ARCHERS FOR THE SAME TERM AND SAME FEE.
GREAT. THANK YOU SO MUCH FOR THE PRESENTATION.
ARE THERE ANY QUESTIONS? NO. OH, YEAH. A COUPLE OF QUESTIONS OR COMMENTS.
I HAD EXPERIENCE WITH BOTH OF THESE ORGANIZATIONS, AND IT'S REALLY FUN AND GREAT TO SEE HOW THEY REALLY USE OUR PARKS AND SHARE THEM WITH OTHER FOLKS. AND IT'S IT'S REALLY A GREAT EXPERIENCE.
AND I GUESS. ASIDE FROM THIS, I ALWAYS FIND THE OPERATIONS COMMITTEE FASCINATING.
SO WE TALKED ABOUT THE FEES FOR SPECIAL USE AREAS.
SO WE TALKED ABOUT THESE GUYS. WHAT'S THE HIGHEST SPECIAL USE FEE WE CHARGE SOMEBODY? I'M ASSUMING THE GOLF COURSES OR OR. NO, THAT'S NOT A SPECIAL FEE.
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THAT'S A. YEAH, THAT'S. THE HIGHEST FEE IS IS THE HIGHEST RANGE. WE HAVE ABOUT FIVE THAT ARE OVER 2000 A YEAR.AND I THINK THE VERY HIGHEST IS THE MONTCLAIR SWIM TEAM.
SINCE THEY PAY ON AN HOURLY BASIS, THEY HAVE A SLIGHTLY DIFFERENT STRUCTURE.
OKAY, GREAT. AND I GUESS FOR THE, FOR THE FOLKS HOW DOES THAT WORK WITH GUESTS? I MEAN, YOU'VE GOT 50 MEMBERS, BUT HOW MANY GUESTS DO YOU GET A YEAR? DO PEOPLE TAKE ADVANTAGE OF THIS GREAT OPPORTUNITY.
DO YOU WANT THEM TO? CAN THEY COME UP IF THEY WANT TO? I'D LOVE TO SAY HI TO THEM. YEAH. DO YOU WANT TO? YOU CAN JUST INTRODUCE YOURSELF AND THE MICROPHONE.
HELLO, I'M ROBERT BOSWELL AND I'M THE CLUB TREASURER.
I'M KIRK HUTCHINS, I'M THE SECOND VICE PRESIDENT FOR MEMBERSHIP FOR THE CLUB.
AS FAR AS GUESTS, ON ANY GIVEN DAY, THERE COULD BE 8 TO 10 WALK INS ON A WEEKEND, THERE COULD BE 20 TO 50 WALK INS ON A GIVEN DAY, DEPENDING ON THE WEATHER.
THE NEW ROAD THAT WAS PUT IN THERE HAS DONE WONDERS FOR HELPING PEOPLE ACCESS.
I WAS SAYING TO RENEE ABOUT THE PARENTS THAT PUSHED STROLLERS IN.
IT'S MUCH EASIER, MUCH NICER. AS FAR AS GUESTS.
I'M THE CLUB TREASURER AND WE HAVE A DONATION POST.
AND I WOULD SAY THAT 1 IN 50, 1 IN 100 PEOPLE ACTUALLY PUT A DONATION IN THE DONATION POST.
WE DO GET MEMBERSHIP MONEY AND THAT'S 50 MEMBERS.
THAT'S PROBABLY A LOW END. WE HAVE MANY AS 60 TO 80.
THERE'S ALWAYS AN ATTRITION FACTOR WHERE WE GET 10 IN 10 OUT EVERY YEAR.
SO YOU KNOW, BUT WE DO APPRECIATE THE THE FACT THAT WE EXIST AND THE AMOUNT OF PEOPLE, THE PUBLIC THAT WE GET IN IS PROBABLY 50 TO 1 AS FAR AS USAGE OF THE RANGE.
AS FAR AS PUBLIC OVER MEMBERSHIP, I THINK, I THINK THAT'S A VERY TRUE STATEMENT.
THE PUBLIC FAR OUTWEIGHS THE USAGE OF THE RANGE VERSUS THE MEMBERSHIP.
ONE SMALL NOTE THE $100 FEE IS FOR THE FIRST YEAR.
IT'S GOOD TO HEAR. I THINK YOU GUYS DO GREAT WORK AND I APOLOGIZE.
I HAVE TO ASK THIS QUESTION. SURE. YOU'VE BEEN THERE 50 YEARS.
ANYBODY EVER GET SHOT? NOT THAT I'M AWARE OF.
NO, NOT THAT I'M AWARE OF. OKAY, THANKS. AND I WOULD.
ONE OTHER THING I'D LOVE TO SAY IS THE EAST BAY REGIONAL PARK POLICE.
I THINK I'VE CALLED THEM THREE TIMES IN EIGHT YEARS.
MAINLY FOR THE OUTER PARKING LOT AND NOT NECESSARILY FOR THE RANGE.
YOU GUYS SHOW UP IN A HURRY. IF WE'VE EVER HAD AN ISSUE OF ANY KIND.
GUYS DOING DONUTS IN THE GRAVEL PARKING LOT, YOU GUYS WERE THERE WITHIN FIVE MINUTES.
AND THE QUICK RESPONSE TIME IS APPRECIATED BY US TOO.
ALL RIGHT. LOOK FORWARD TO ANOTHER TEN YEARS.
ONE OTHER THING I NOTICED ON THE REPORT THAT WAS DONE.
IT TALKED ABOUT NFAA NATIONAL FIELD ARCHERY ASSOCIATION STANDARDS.
I PRINTED OUT A PRINTOUT FROM ABOUT HOW TO SHOOT AN NFR APPROVED COURSE.
AND OUR COURSE AND REDWOOD'S COURSE. YOU HAVE TO HAVE CYLINDERS IN THE GROUND THAT MARK DISTANCES, AND THERE'S A SPECIAL WAY TO SHOOT THAT. IT'S NATIONALLY RANKED.
REDWOOD AND BRIONES ARE NATIONALLY RANKED COURSES.
WE COULD HOLD EVENTS THAT ARE NATIONALLY RANKED BECAUSE OF THE WAY THE SETUP IS.
IT'S LIKE A GOLF COURSE, BUT THERE'S CERTAIN STANDARDS ABOUT THIS DISTANCE FOR THIS SHOT, THIS DISTANCE FOR ANOTHER SHOT, AND SO ON. I PRINTED OUT SOMETHING THAT I'LL GIVE YOU THAT DESCRIBES HOW TO SHOOT AN NFAA NATIONAL FIELD ARCHERY ASSOCIATION APPROVED RANGE. SO DO YOU GUYS EVER DO THAT? DO YOU HOST TOURNAMENTS? NO, WE WE WE SHOOT IT AS A CLUB PERIODICALLY, AND WE DO FOR OUR REGION, WHICH IS A REGION OF COURSES RANGES THROUGHOUT THE AREA. WE'RE GOING TO HOST AN NFAA APPROVED SHOOT AND IN NOVEMBER.
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SO PLEASE SHARE THAT WITH US. SHARE SOME PHOTOS.IT'S IT'S GOOD NEWS. I'D LIKE TO SHARE THAT WITH EVERYONE.
AND WE DO HAVE A WEBSITE AND FACEBOOK PAGE. AND WE'D LOVE TO SHOW YOU GUYS IN ACTION.
REDWOOD DOES THE WESTERN ROUNDUP IN JUNE. WE DO THE BEAR CREEK SHOOT IN JUNE AS WELL.
SO THOSE ARE EACH CLUB'S KIND OF BIG SHOOT FOR THE YEAR THAT WE PUT ON AS A 3D SHOOT, BUT THAT NFR SHOOT IS A SPECIAL EVENT THAT'S ARRANGED THROUGH THE THE NORTHERN DISTRICT. THANK YOU. GREAT. WELL, THANK YOU BOTH FOR BEING HERE.
APPRECIATE YOU MAKING THE TRIP OVER TO ANSWER QUESTIONS.
AND WELL, I THINK THIS IS EXCITING. I THINK YOU OFFER CONTINUE TO OFFER A WONDERFUL SERVICE.
YEAH. AND I WAS JUST CURIOUS WITH YOUR SITE AND I DON'T KNOW, ARE THE REDWOOD FOLKS HERE? NO. OKAY. SO SO WITH YOUR SITE, DO YOU EVER HAVE ISSUES WITH PEOPLE JUST SORT OF WANDERING ON THE SITE WHO ARE NOT ARCHERS? IS THERE ANY? THE PUBLIC DEFINITELY WALKS INTO THE TO THE RANGE, MAINLY INTO THE PRACTICE AREAS WHERE THERE ARE PICNIC TABLES. WE HAVE A LOT OF FAMILIES THAT ARE WALKING THE TRAIL COURSE THAT WILL ACTUALLY STOP AND USE THE PICNIC TABLES, BECAUSE IT IS KIND OF A REST AREA IN THE MIDDLE OF THAT LOOP. WITHIN THE COURSE, WE OCCASIONALLY HAVE SOMEBODY THAT'LL THAT'LL WANDER THROUGH THE COURSE.
AND FOR THE VAST MAJORITY OF TIME, THERE ARE NO CLUB MEMBERS OUT AT THE RANGE.
SO IT'S NOT LIKE IT'S MANNED OUT THERE. JOE MILLER AND HIS CREW DID A GREAT JOB WITH A MOUNTAIN BIKER ISSUE WE HAD A FEW YEARS AGO WHERE THEY THEY CALL IT THE WHAT DO THEY CALL THAT, THE WILLIAM TELL LOOP OR WHATEVER THEY CALL THAT MOUNTAIN BIKE LOOP UP THERE.
THEY'D CUT THE COURSE IN. THEY WERE ACTUALLY COMING ALONG THE FENCE LINE, AND JOE AND HIS CREW WENT IN AND PUT A METAL GATE UP AT THE TOP OF THE HILLSIDE TO REDIRECT THEM DOWN. I'M NOT SURE IF THAT COURSE HAS BEEN OFFICIALLY RECOGNIZED OR THAT TRAIL HAS BEEN OFFICIALLY RECOGNIZED, BUT THEY WORKED REALLY HARD TO REROUTE AWAY FROM THE ARCHERY RANGE.
THERE WAS A LITTLE BIT OF CONFLICT WHERE WE HAD MOUNTAIN BIKERS CUTTING THE TARGETS, BUT AS SOON AS THAT GOT REDIRECTED AWAY FROM THE RANGE THROUGH THE PARK'S WORK, THEN WE DIDN'T HAVE THAT ISSUE ANYMORE. BUT MAINLY IT'S JUST STOPPING IN.
IF YOU LOOK AT IF YOU LOOK AT THE LAYOUT OF THE COURSE THE TRAILS KIND OF GO ALL THE WAY AROUND IT, BUT YOU COME BACK INTO A VALLEY BACK. THERE'S NO REAL WAY OUT OF THE COURSE.
SO YOU'LL HAVE PEOPLE WALK IN AND VISIT BUT NOT WANDER THROUGH THE COURSE.
OKAY. THAT'S GOOD. OKAY. ALL RIGHT. WELL, THANK YOU VERY MUCH.
SO DO WE HAVE A MOTION? WE'RE TAKING THESE ISSUES SEPARATELY, SO THIS WOULD BE BARONI'S.
OH, DO WE NEED TWO DIFFERENT VOTES? I GUESS PROBABLY SO.
WE'RE DOING THEM TOGETHER, BUT SEPARATE. YES YOU DO.
AND PERHAPS CALL FOR PUBLIC COMMENT. OH, SORRY.
AND IT APPEARS WE HAVE NO PUBLIC COMMENT AT THIS TIME.
CHAIR. ECHOLS. WELL, GREAT. THEN A MOTION IS IN ORDER.
IN THAT CASE, I WOULD RECOMMEND THAT WE EXECUTE A SPECIAL USE AGREEMENT WITH THE BRIONY'S ARCHERS AT BRIONES REGIONAL PARKS FOR THE FIVE YEARS AND FIVE YEAR OPTION. ALL RIGHT. I SECOND ALL IN FAVOR? AYE.
NONE OPPOSED. MOTION CARRIES. AND I WOULD MOVE THAT.
WE DO A LEASE AGREEMENT WITH THE REDWOOD BOWMEN FOR THE SAME PERIOD OF TIME.
SECOND. ALL IN FAVOR? AYE. MOTION CARRIES UNANIMOUSLY.
OKAY. WELL, THANK YOU VERY MUCH. THANKS FOR THE WORK THAT YOU'RE DOING.
REALLY APPRECIATE THE PARTNERSHIP AND AND YOUR ACCESSIBILITY TO THE PUBLIC.
OKAY. SO NOW WE'RE MOVING ON TO THE RECOMMENDATION TO AWARD AN AUTHORIZED EXECUTION OF CATERER LICENSES WITH A NUMBER OF NEW VENDORS.
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SO MY GLASSES HERE.GOOD MORNING. MY NAME IS SARAH LAMBOURNE. I'M THE FACILITIES SUPERVISOR, AND I'M HERE WITH A STAFF RECOMMENDATION TO ADD FIVE CATERERS TO OUR APPROVED CATERER LIST. I'LL START WITH AN OVERVIEW OF THE FACILITIES DEPARTMENT.
I'LL LAY SOME GROUNDWORK FOR THIS RECOMMENDATION, SO I'LL TALK ABOUT THE UNIQUE PARTNERSHIP BETWEEN THE FACILITY STAFF AND THE APPROVED CATERERS. HOW THEIR ROLES DIFFERENTIATE AND COME TOGETHER TO KEEP THESE BUILDINGS OPERATIONAL.
AND I'LL FINISH UP WITH A REVIEW OF ANNUAL EVENTS AND REVENUE NUMBERS, DEPARTMENTAL GOALS AND CHALLENGES, AND HOW THESE THINGS COME TOGETHER TO SUBSTANTIATE THE RECOMMENDATION.
SO THE FOUR FACILITIES THAT IN THIS DEPARTMENT THAT ARE OPERATED BY THE APPROVED CATERERS ARE FERN COTTAGE IN KENNEDY GROVE, THE BRAZILIAN ROOM IN TILDEN PARK, THE BEACH HOUSE AT LAKE TEMESCAL, AND THE SHORELINE CENTER AT THE MLK JUNIOR REGIONAL SHORELINE.
THESE BUILDINGS RANGE FROM EIGHT MILES APART AT THE TWO CLOSEST, THE BEACH HOUSE AND THE BRAZILIAN ROOM THERE IN THE MIDDLE TO ROUGHLY 20 MILES APART FOR THE TWO, FARTHEST BEING FERN COTTAGE AT THE FAR NORTH END OF THE SAN PABLO RESERVOIR, DOWN TO THE SHORELINE CENTER BY THE OAKLAND AIRPORT.
SO THESE FACILITIES ALSO RANGE FROM 60 TO 150 PEOPLE SEATED CAPACITY.
AND THEY HOST ALL KINDS OF EVENTS, MOSTLY WEDDINGS, LANDMARK BIRTHDAY PARTIES, CELEBRATIONS OF LIFE CORPORATE MEETINGS AND RETREATS, DISTRICT MEETINGS AND TRAININGS, YOGA CLASSES AND YOU NAME IT.
RESERVATIONS FOR THESE FACILITIES CAN MAKE CAN BE MADE IN THREE WAYS.
SO WE HAVE INTERNAL BOOKINGS THAT ARE DISTRICT DEPARTMENTS MAKING BOOKINGS FOR THOSE EVENTS.
DISTRICT STAFF WILL PICK UP A KEY FROM THE RESERVATIONS DEPARTMENT.
WE ALSO OFFER A NON CATERED OPTION SO THE PUBLIC CAN BOOK THE BUILDING POTLUCK STYLE.
THAT MEANS RENTAL FACILITY STAFF WILL GO AND OPEN AND CLOSE THE BUILDING.
WE'LL OPEN THE BUILDING AND TURN THEM LOOSE, AND THEY'LL DO THEIR EVENT THROUGHOUT THE DAY. AND THEN WE'LL COME BACK TO LOCK UP THE BUILDING FOR THEM. AND THEN YOU CAN ALSO BOOK THE BUILDINGS AS CATERERS.
AND THAT MEANS ONE OF THE CATERERS ON OUR LIST.
ONCE THEY'RE CONTRACTED WITH OUR RESERVATION HOLDER THAT CATERER BECOMES A SITE REP FOR THE DAY.
SO THEY DO THE OPENING AND CLOSING. THEY'LL SET UP, EXECUTE THE EVENT, BREAK EVERYTHING DOWN, CLEAN UP, LOCK UP. HERE WE HAVE OUR RESERVABLE FACILITIES CREW. THESE GUYS ARE ESSENTIALLY A ROVING PARK MAINTENANCE TEAM DEDICATED TO THESE FOUR PROPERTIES THROUGHOUT THE DISTRICT.
JOY MANAGES OUR DEPARTMENTAL CALENDAR. SO SHE TAKES ALL THESE RESERVATIONS, POPS THEM ON OUR SCHEDULE, AND THEN SHE FITS EVERYTHING IN AROUND THOSE RESERVATIONS, LIKE TOURS FOR PROSPECTIVE CLIENTS, BUILDING ORIENTATIONS FOR RESERVATION HOLDERS, REPARATIVE AND PREVENTIVE MAINTENANCE, BOTH CONTRACTUAL AND FOR THIS TEAM.
SHE ANSWERS PHONE, EMAIL AND IN PERSON INQUIRIES.
SHE'S ESSENTIALLY THE HUB OF OUR SMALL, LITTLE BUSY DEPARTMENT. NEXT TO JOY, WE'VE GOT JULIAN.
HE'S OUR PARK CARE SPECIALIST. SO HE PERFORMS AND OVERSEES SKILLED MAINTENANCE LIKE CARPENTRY, PAINTING, PLUMBING, IRRIGATION, JUST AS A SPECIALIST WOULD IN A PARK, BUT WITH A SPECIALIZED FOCUS ON BUILDINGS.
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THE GARDENS THAT SURROUND THESE BUILDINGS AND DRAW EVERYBODY IN.AND THEN TO THE RIGHT OF PATRICK, WE'VE GOT THESE THREE GENTLEMEN, DEONTAY LORENZO AND KHAN.
THEY ARE OUR BUILDING AND GROUNDS AIDES, AND THEY ARE KIND OF THE HEARTBEAT OF OUR DEPARTMENT.
THESE GUYS DELIVER JUST REAL HIGH IMPACT, PERSONAL TOUCH STYLE CUSTOMER SERVICE THAT'S APPROPRIATE FOR CUSTOMERS WHO ARE PLANNING LIKE SOME OF LIFE'S MOST MEMORABLE MOMENTS. AND THOSE EVENTS THAT ALSO ARE OFTEN ASSOCIATED WITH A SUBSTANTIAL INVESTMENT OF PERSONAL TIME AND RESOURCES FOR OUR CUSTOMERS. THIS IS THE TEAM THAT WOULD OPEN AND CLOSE THE BUILDINGS FOR CATERED OR FOR NON CATERED EVENTS.
RATHER THEY HOST THE TOURS AND THE ORIENTATIONS.
THEY'RE RESPONSIBLE FOR MAINTENANCE INSIDE AND OUTSIDE BUILDINGS. SO CUSTODIAL MAINTENANCE CLEANING KITCHENS AND RESTROOMS, REFURBISHING FLOORS WEED EATING, WEEDING, MOWING GARBAGE LITTER, RESTROOMS. SIMILAR TO PARK RANGER OUT IN THE PARK WASHING WINDOWS.
FUN FACT ABOUT THAT. BETWEEN ALL FOUR FACILITIES THERE ARE OVER 1500 SINGLE PANES OF GLASS THAT WE STRIVE TO KEEP SMUDGE PROOF AND FINGERPRINT FREE FOR THE BENEFIT OF OUR OVER 40,000 GUESTS AND 800 EVENTS ANNUALLY ACROSS ALL FOUR BUILDINGS.
COURTESY OF THESE THREE GUYS. THIS IS A SNAPSHOT OF A WEDNESDAY ON OUR CALENDAR. SO EACH FACILITY IS COLOR CODED.
SO WE'VE GOT GREEN FOR FERN COTTAGE, YELLOW FOR THE BRAZILIAN ROOM, BLUE FOR THE BEACH HOUSE, AND RED FOR THE SHORELINE CENTER. RESERVATIONS FOR THESE BUILDINGS CAN BE MADE UP TO A YEAR IN ADVANCE.
SO OUR SCHEDULE IS 100% DRIVEN BY PUBLIC RESERVATION AND IS APPOINTMENT BASED FOR THAT REASON.
ON THIS DAY, OUR MAINTENANCE CREW WAS SCHEDULED AROUND RESERVATIONS TO PERFORM MASONRY REPAIRS, DRYWALL REPAIRS, CUSTODIAL AND GROUNDS MAINTENANCE AT THREE OF THE FOUR BUILDINGS.
THEY HOSTED FIVE TOURS AND ONE BUILDING ORIENTATION FOR THE PUBLIC.
SO AS YOU CAN SEE DOWN AT THE BOTTOM IN BLUE THE BEACH HOUSE, THERE WAS AN ACP MEETING.
IN GREEN FERN COTTAGE HAD A NON CATERED EVENT.
SO FACILITY STAFF POPPED OVER THERE IN THE MORNING, OPENED THE BUILDING, GOT THEM GOING, WENT AND OTHERWISE WORKED ELSEWHERE THROUGHOUT THE DAY WHILE REMAINING ON CALL FOR THAT EVENT. WENT BACK AND LOCKED IT UP AT THE END OF THAT RESERVATION.
AND THEN IN YELLOW, THERE WERE TWO SEPARATE EVENTS AT THE BRAZILIAN ROOM.
SO FACILITY STAFF WENT OVER IN THE MORNING, OPENED UP, CLEANED THE BUILDING WENT ABOUT THEIR DAY, CAME BACK AT 4:00. DID THE IN-BETWEEN CLEAN? BUT THOSE TWO EVENTS WERE CATERED.
SO CATERERS ON OUR LIST WERE SELECTED BY OUR CUSTOMERS AND THEY OPEN AND CLOSE THE BUILDING, EXECUTED THE EVENT, DID ALL THE SETUP AND CLEANUP. UP.
SO THESE ARE THE CATERERS ON OUR APPROVED CATERER LIST CURRENTLY.
THEY'RE THE ONLY FOOD PROFESSIONALS AUTHORIZED TO WORK AT THESE INDOOR FACILITIES.
AND THEY ARE CONTRACTED WITH THE DISTRICT TO DO SO.
THEY ARE THE EVENT PROFESSIONALS. SO ONCE THEY EXECUTE THEIR OWN CONTRACT WITH ONE OF OUR RESERVATION HOLDERS, THEY BECOME THE SITE REPRESENTATIVE FOR THAT FACILITY FOR THAT RESERVATION.
THAT MEANS THEY PROVIDE PRE AND POST EVENT ADMINISTRATIVE PLANNING AND SUPPORT AS THE KEYHOLDER.
THEY CAN HOST TOURS OF THE FACILITIES AND TAKE THAT TASK OFF OF OUR PLATE.
THEY OPEN BUILDINGS, SET UP, EXECUTE BREAKDOWN, CLEANUP AND CLOSE UP.
THEY CARE FOR THE FACILITIES, AND THEY MANAGE OUR THREE STREAM WASTE PROGRAM.
OUTSIDE OF WHAT THEY DO ON SITE, THEY ALSO MARKET OUR FACILITIES THROUGH THEIR OWN MARKETING PROGRAMS. ON AVERAGE, EVENTS THAT ARE CATERED REQUIRE ABOUT THREE HOURS OF OUR STAFF TIME BETWEEN LIKE PRE AND POST EVENT ADMINISTRATION.
CUSTODIAL AND GROUNDS MAINTENANCE AND THEN THE SITE TOURS AND VISITS FOR A NON CATERED EVENT.
IN ADDITION TO ALL OF THOSE THINGS, ONE EVENT IS CATERED.
NOT ONLY DOES IT REDUCE FACILITY STAFF TIME BY 50% AND OFFER MORE SUPPORT TO THE RESERVATION HOLDER, THE CATERERS PAY A FEE TO WORK AT OUR FACILITIES FOR SOCIAL EVENTS.
THAT FEE IS 11.5% OF THEIR GROSS FOOD AND BEVERAGE SALES FOR EACH EVENT AND FOR BUSINESS EVENTS.
[00:35:04]
THE FEE IS 5.5% ON THE GROSS FOOD AND BEVERAGE.WE THEN DIVIDE THOSE FUNDS INTO THREE BUCKETS.
PART THAT SAME THREE YEAR STUDY ACROSS ALL FOUR FACILITIES.
330 OF THREE OF THEM WERE CATERED, 437 OF THEM WERE NON CATERED, AND ALL THAT FOR AN ANNUAL AVERAGE REVENUE OF ROUGHLY $870,000. THAT MEANS THAT 57% OF OUR EVENTS ARE NON CATERED.
THEY REQUIRE DOUBLE THE FACILITY STAFF. THEY SPREAD OUR SMALL WORKGROUP EXTREMELY THIN.
AND THEY MUST END BY 7 P.M., BECAUSE THAT'S THE LATEST.
WE'LL SEND STAFF INTO THE PARK ALONE TO CLOSE FOR RESERVATION.
SOME OF THESE EVENTS, THEY WERE NEVER GOING TO BE CATERED, MAYBE 25 TO 30% OF THEM, LIKE THE YOGA CLASS OR SOME OF THE DISTRICT TRAININGS AND MEETINGS OR PEOPLE WHO JUST LIKE TO HAVE THE POTLUCK.
MOST COMMON REASONS AFFORDABILITY. WE NEED MORE BUDGET FRIENDLY OPTIONS.
THE OTHER REASONS CULTURAL AND OR DIETARY OPTIONS WERE NOT REPRESENTED ON OUR LIST.
OR THEIR FIRST, SECOND OR THIRD CHOICE CATERER WAS NOT AVAILABLE FOR THEIR RESERVATION DATE.
SO ALL OF THIS KIND OF POINTED TO WE NEED SOME MORE CATERERS.
WITH THE PANDEMIC, WE SAW SOME ATTRITION. SO OUR CURRENT LIST IS AT THE MINIMUM AT 15.
IN 2022, WHEN WE WENT OUT FOR THE FIVE YEAR RFP 15 PUT IN.
AND THAT'S WHO YOU SEE THERE NOW. WITH OUR CALENDAR JUST PACKED WITH EVENTS FOR THE YEAR AND RAPIDLY FILLING UP FOR NEXT YEAR WE DECIDED TO GO OUT TO RFP AT THE BEGINNING OF THIS YEAR TO TRY TO FILL THESE SPOTS WITH ALL THESE GOALS IN MIND.
15 CATERING CATERING COMPANIES RSVP FOR THE MANDATORY SITE VISIT FOR ALL FOUR FACILITIES.
BY CONTRACTING WITH CATERERS THAT ARE CREATING INCLUSIVE MENUS FOR GLOBAL CELEBRATIONS THEY'RE ADAPTING TO ECO FRIENDLY AND ETHICAL PRACTICES THROUGHOUT THE FOOD CHAIN TO MINIMIZE ENVIRONMENTAL IMPACT, SUPPORT THE LOCAL ECONOMY, AND PROMOTE A HEALTHIER PLANET.
SO WITH THAT, I'D LIKE TO RECOMMEND TO THE BOARD TO AWARD AND AUTHORIZE EXECUTION OF CATERER LICENSES WITH AURORA CATERING, CALIFORNIA ROSE CATERING INCORPORATED, MIDSUMMER KITCHEN, PACIFIC FINE FOODS INCORPORATED, AND HOT CORNER LLC, DBA 12 TOP CATERING, LLC FOR RESERVABLE FACILITIES DISTRICT WIDE.
WELL, THANK YOU VERY MUCH FOR THE PRESENTATION.
GREAT WORK. DIRECTOR WAESPI. THANK YOU SARAH.
IT LOOKS LIKE A GREAT PROGRAM. I, I DON'T HAVE IT WAS A GREAT REPORT.
I LIKE ALL THE STUFF YOU DO. I LOVE YOUR STAFF UP THERE WORKING. I KNOW MOST OF THOSE FOLKS, AND I WORKED WITH A FEW OF THEM. SO I GUESS OF THE 770 EVENTS TOTAL FOR ALL FOUR FACILITIES IN A YEAR HOW MANY OF THEM ARE AFFILIATED WITH THE DISTRICT? WELL, IF YOU COUNT SOME OF THOSE, IT'S IT'S PROBABLY IT'S A FAIRLY SMALL PERCENTAGE, ACTUALLY. OH, REALLY? YEAH. PROBABLY, I WOULD SAY MAYBE 40, MAYBE 50.
ALL RIGHT. AND THEN GEEZ, I DON'T KNOW. I THINK IN THE, IN THE PAST, THERE WAS A REQUIREMENT THAT A CATERER NEEDED TO BE A CERTIFIED ALAMEDA CONTRA COSTA GREEN BUSINESS.
IS THAT IT IS NOT REQUIRED THAT THEY ARE GREEN CERTIFIED, BUT A MAJORITY OF THEM ARE.
[00:40:04]
OH REALLY? AND THERE IS LANGUAGE IN THEIR CONTRACT WITH THE DISTRICT ABOUT GREEN PRACTICES FOR WASTE MANAGEMENT AND LIKE TO GO CONTAINERS AND THINGS LIKE THAT. SINGLE USE PLASTIC NOT ALLOWED.SO OKAY. SO THERE IS THOSE ARE THE RULES THAT WE CONSIDER NORMAL.
LIKE NO SINGLE USE STUFF AND SAUCE SEPARATING THE WASTE THAT THEY COMPLY.
AND THEY ALL HAVE AMAZING, YOU KNOW, WASTE MANAGEMENT.
AND ALSO ALL FOUR OF OUR FACILITIES HAVE THREE STREAM PROGRAM.
SO IT'S GREAT TO HAVE CATERERS ON THESE EVENTS AND ENCAPTURE THAT 57% BECAUSE WE DO A MUCH BETTER JOB OF WASTE MANAGEMENT WHEN THERE'S PAID PROFESSIONALS DOING IT. ALL RIGHT. AND THEN LASTLY OF THE 770 EVENTS, WHICH WOULD YOU CONSIDER THE. MOST INTERESTING? OH, WEIRDEST, WILDEST EVENT OF ALL? WEIRD AND WILD. I MEAN, I WOULD HAVE PICKED THE RETIREES ASSOCIATION MEETING TOMORROW, BUT DID YOU HAVE A WEIRDER. WHAT HAPPENS AT THE BRAZILIAN ROOM STAYS AT THE BRAZILIAN ROOM? I MEAN, SOME WEDDINGS ARE INTERESTING AND FUN.
IT'S USUALLY A LITTLE BIT AFTER HOURS. BUT, I MEAN, WE GET A LOT OF WEIRD AND WILD REQUESTS, YOU KNOW, FOR, LIKE, FLYING IN, IN THEIR HELICOPTER OR RIDING UP ON A LLAMA.
BUT YOU KNOW, WE GET SOME FUN HALLOWEEN EVENTS, HALLOWEEN, HALLOWEEN WEDDINGS AND STUFF LIKE THAT, BUT IT'S NOT A WEIRD AND WILD. OKAY, IT'S PRETTY CONSERVATIVE.
WELL, I WON'T TELL THE STORY. IT'S STILL EARLY. I WON'T TELL THE STORY OF MY FAVORITE STORY. OF WHEN SOMEONE LIVED IN YOUR RESIDENCE, HAD YOUR ROLL, HAD A LABRADOR RETRIEVER THAT WAS IN THAT LITTLE GATE AREA.
THAT LITTLE GATE GETS OPEN EVERY ONCE IN A WHILE.
AND THE PERSON THAT WAS CATERING THE WEDDING WITH A BIG, BEAUTIFUL CAKE LEFT THE DOORS OPEN BECAUSE THEY HAD TO GO BACK TO THEIR VAN AND CONTINUE TO DO THAT. AND WHEN THEY CAME BACK THE SECOND OR THIRD TIME, THE DOG WAS ON THAT CAKE.
OH, NO. GOT IT. SO THAT'S MY WEIRDEST AND WILDEST STORY.
ANYWAY. GOOD LUCK. GOOD ONE. THANKS. THANKS. THANKS AGAIN FOR THE PRESENTATION.
I WAS ESPECIALLY PLEASED TO SEE THE PART ABOUT THE HIGH STANDARDS FOR THE SUSTAINABILITY PRACTICES AND THE STREET THREE STREAM WASTE MANAGEMENT. SO THAT'S YOU'VE ALREADY COVERED THAT, SO I DON'T HAVE TO ASK ANY QUESTIONS ABOUT THAT.
I WAS CURIOUS THOUGH, WHEN THINKING ABOUT HAVING A RANGE OF OPTIONS.
DO YOU THINK WITH THE FIVE MORE THAT THAT'S CAPTURED ENOUGH OF WHAT YOU NEED OR.
I WAS JUST CURIOUS ABOUT THE PROS AND CONS, POSSIBLY OF GOING TO MORE THAN 20.
YEAH, I THINK THAT YOU KNOW, WHEN WE GO OUT TO RFP, WE DO SOME OUTREACH INITIALLY, LIKE WE GATHER, WE GATHER INFORMATION FROM THE PUBLIC, AND THEN ALSO, YOU KNOW, AS WHAT THE DISTRICT NEEDS AND WE WE TARGET THOSE THINGS.
AND, OF COURSE, IT'S OPEN TO ANYBODY, BUT SOME OF THEM ARE HARD TO FIND.
FOR EXAMPLE, WE DON'T HAVE A KOSHER CATERER ON OUR LIST.
WE DID REACH OUT TO KOSHER RESTAURANTS AND CATERING COMPANIES.
AND THIS SITE REPRESENTATIVE COMPONENT THAT A LOT OF CATERING COMPANIES ARE INTERESTED IN.
SO THAT CAN BE HARD TO FIND. SOME OF THE SPECIFIC CULTURAL REQUESTS.
WE WEREN'T ABLE TO GET ANYBODY. NOBODY PROPOSED FROM THOSE TYPE OF COMPANIES THIS TIME.
WE DO FEEL LIKE WE WERE SUPER SUCCESSFUL GETTING THE THE MORE BUDGET FRIENDLY OPTIONS.
AND I THINK WE'LL CAPTURE A LOT MORE MID-WEEK BUSINESS WITH SOME OF THE NEW CATERERS BECAUSE THE ESPECIALLY THE CATERERS THAT ALSO HAVE A STOREFRONT RESTAURANT, IT'S MUCH EASIER FOR THEM TO ACCOMMODATE A MORE A LOWER BUDGET BECAUSE THEY'RE PREPARING FOOD ALL DAY ANYWAY FOR, FOR FULL SERVICE CATERING COMPANY, THAT THAT'S ALL THEY DO.
FOR A GROUP TO SAY, I WANT TEN SANDWICHES. IT'S JUST NOT FINANCIALLY RESPONSIBLE TO TRY THAT.
SO I DO THINK WE CAPTURED SOME OF THE CULTURAL REQUESTS.
WE DID GET A VEGETARIAN VEGAN CATERER ON THIS ONE, WHICH IS ONE OF OUR BIG REQUESTS.
SO WE'RE REALLY EXCITED ABOUT THAT. ONE OF OUR, ONE OF THESE CATERERS DOES SOME MIDDLE EASTERN FOOD SPECIFICALLY, AND THAT'S A LARGE REQUEST FOR US. SO IT'S NICE TO KEEP THE LIST AROUND 20 BECAUSE OUTSIDE OF THAT,
[00:45:02]
IT GETS IT NO LONGER FEELS LIKE IT'S HELPFUL FOR PEOPLE.15 FELT A LITTLE LOW. OKAY, GREAT. YEAH, THAT'S THAT'S VERY HELPFUL.
AND BUT THANK YOU FOR, FOR REALLY TRYING TO TO MEET THOSE CULTURAL REQUESTS, I APPRECIATE THAT.
OKAY. THAT'S ALL I HAD. SO I'LL ENTERTAIN A MOTION.
WHAT? OH. PUBLIC COMMENTS? YES. IS THERE A PUBLIC COMMENT HERE? AND WE ARE GIVING FOLKS A TIME TO RAISE THEIR HAND.
AND SINCE WE HAVE NO HANDS RAISED, WE HAVE NO PUBLIC COMMENT AT THIS TIME.
CHAIR ECHOLS. THANK YOU. SO IN THAT CASE, I WILL ENTERTAIN THAT CASE.
I WOULD MOVE THAT WE, THE BOARD OPERATIONS COMMITTEE, RECOMMEND TO THE FULL BOARD TO AWARD THE AND AUTHORIZE EXECUTIVE EXECUTE A CATERER LICENSE AGREEMENT WITH FISA FOLKS. ARE LISTED SECOND.
ALL IN FAVOR? AYE, AYE. MOTION CARRIES. THANK YOU.
ALL RIGHT. NEXT UP WE HAVE THE PUBLIC SAFETY QUARTERLY CRIME REPORT UPDATE FOR Q4.
[Informational Items]
MORNING BOARD MEMBERS AND OTHER DISTRICT STAFF.THIS IS THE QUARTER FOR POLICE ACTIVITY REPORT COVERING OCTOBER, NOVEMBER AND DECEMBER.
IT ALSO WILL PROVIDE A HIGH LEVEL OVERVIEW TO SOME OF OUR ACTIVITIES, IN CONJUNCTION WITH THE ANNUAL REPORT THAT YOU GUYS HAVE ALREADY SEEN, AND ALSO SHOW SOME SPECIFICS ABOUT STATISTICS OF WHAT WE'VE DONE AND WHAT HAPPENS IN THE FIELD.
AND THIS IS AN INFORMATIONAL PRESENTATION ONLY. SO HOW DO WE GET OUR DATA? MOST OF OUR DATA COMES FROM OUR COMPUTER AIDED DISPATCH.
AND OUR RECORDS MANAGEMENT SYSTEM. USING THOSE COMPUTERIZED SYSTEMS LETS US DOCUMENT CALLS FOR SERVICE, IMPLEMENT CRIME ANALYSIS, SEND INFORMATION OUT TO OFFICERS USING MOBILE CAD SYSTEMS. MAP LOCATIONS FOR WHERE WE NEED TO GO TO, AND ALSO CREATE SOME ANALYSIS FOR HOTSPOTS AND ALSO TRACK OUR EVIDENCE AND PROPERTY.
WE RELY HEAVILY ON OUR SOFTWARE. SO BEFORE WE GO ANY FURTHER, LET ME EXPLAIN SOMETHING.
WE HAVE A SAYING IN THE POLICE DEPARTMENT EVERYTHING IS AN INCIDENT, BUT NOT EVERYTHING IS A CASE.
SO WHEN WE HAVE ACTIVITY, WE KIND OF DOCUMENT THAT AS AN INCIDENT.
IT'S ONE OF THE GENERATED TYPES IN OUR RMS SYSTEM.
SOMETIMES INCIDENTS NEED TO GO FURTHER, RIGHT. PAPER BOOK EVIDENCE DOES BECOME A CASE.
SO I'LL KIND OF EXPLAIN THAT NOW BEFORE WE GO FURTHER.
SO HOW DO WE DEFINE INCIDENT IS ANY EVENT THAT REQUIRES THE DISPATCH OF A POLICE OR FIRE UNIT.
SO NOT JUST CALLS FOR SERVICE CAN BE GENERATED FROM THE OFFICER THEMSELVES.
SOMETIMES INCIDENTS ARE GENERATED TO RECORD FOR INFORMATION PURPOSES ONLY.
IN THE QUARTER FOR, WE HAD 3551 DISPATCHED INCIDENTS.
OF THOSE, OVER 3000. 31% OCCURRED ON WEEKENDS, 47% OCCURRED BETWEEN 10 A.M.
AND 6 P.M., AND 23% OF INCIDENTS OCCURRED BETWEEN 10 P.M.
AND 5 A.M.. OF THE OVER 3000 DISPATCH INCIDENTS, 705 WERE CALLS FOR SERVICE AND 1846 WERE OFFICER INITIATED. OF THOSE OVER 3000 DISPATCHED INCIDENTS, 187 WERE TRAFFIC STOPS, 607 WERE VEHICLE AND PEDESTRIAN STOPS, AND 625 WERE SECURITY CHECKS AND SPECIAL PATROLS.
AND IN CASE YOU'RE WONDERING, THE TRAFFIC STOPS ARE GENERALLY WHAT YOU SEE A NORMAL TRAFFIC STOP FOR A VEHICLE CODE VIOLATION, WHEREAS VEHICLE PEDESTRIAN STOPS ARE GENERALLY FOR PARKED VEHICLES OR SOMEONE WALKING ON THE ROADWAY OR IN THE PARK SOMEWHERE. CITATIONS.
DURING QUARTER FOUR, WE ISSUED 316 CITATIONS.
[00:50:07]
USUALLY ISSUED BY LAW ENFORCEMENT OR CODE ENFORCEMENT OFFICER.OF OUR 316 CITATIONS, 12 WERE FOR MISDEMEANORS, 58 WERE FOR ORDINANCES, 75 WERE FOR OTHER INFRACTIONS, MOST LIKELY TRAFFIC RELATED. AND WE HAD 171 PARKING TICKETS.
THERE'S ALSO A DEFINITION FOR ARRESTS. WE'LL GET INTO THAT IN ONE SECOND OF HOW MANY WE HAD. BUT LET'S DEFINE THOSE FIRST. AN ARREST IS A SEIZURE OF A PERSON BY A LEGAL RESTRAINT IN RESPONSE TO A CRIMINAL CHARGE. AND WE HAVE THREE TYPES OF ARRESTS WE DEAL WITH.
ONE IS AN INFIELD CITE AND RELEASE. TYPICALLY FOR MISDEMEANOR CHARGES.
THEY GIVE HIM A CITATION, AND THEY'RE ON THEIR WAY TO APPEAR AT COURT AT A LATER POINT IN TIME.
GENERALLY, THESE ARE DONE FOR CRIMES THAT WE'VE CONCLUDED, AND THERE'S NO FURTHER THREAT TO PUBLIC SAFETY, SUCH AS SOMEONE SPRAY PAINTING ON A WALL. WE STOP THEM AND COLLECT THEIR SPRAY PAINT EVIDENCE, THEIR ISSUE CITATION. WE'VE TAKEN THEIR PROPERTY FOR EVIDENCE, AND THEY'RE NO LONGER ABLE TO COMMIT THAT CRIME AT THAT TIME.
IN LIEU OF TAKING THEM TO JAIL, WE GIVE THEM A CITATION TO SHOW UP AT COURT.
WE ALSO HAVE CUSTODIAL ARRESTS WITHOUT A WARRANT.
SO FOR QUARTER FOUR, WE HAD 57 ARRESTS. OF THOSE, 37 WERE FOR MISDEMEANORS.
20 WERE FOR FELONIES AND 22 WERE RELATED TO OUTSTANDING WARRANTS.
A CASE IS A REPORT WRITTEN BY AN OFFICER OR A PUBLIC SAFETY TECHNICIAN TO DOCUMENT AN EVENT.
IT CAN ALSO BE USED TO HELP DOCUMENT CRIME USED BY THE DISTRICT ATTORNEY TO PROSECUTE A CASE.
IT'S ALSO USED TO SEND FOR DATA FOR THE DEPARTMENT OF JUSTICE OR FBI FOR STATISTICAL PURPOSES.
IN QUARTER FOUR, WE HAD 327 CASES. OF THOSE, 60 WERE RELATED TO FELONY CRIMINAL CHARGES OR EVENTS, 75 RELATED TO MISDEMEANORS, AND SIX WERE RELATED TO ACCIDENT REPORTS.
THE OTHER ONES THAT YOU DON'T SEE IN THAT ADDING UP ALTOGETHER, THAT'S FOR INFORMATION PURPOSES, DOCUMENTATION FOR THINGS. WE FIND ANYTHING THAT HAS TO DO WITH A CASE NUMBER THAT'S NOT A CRIMINAL CHARGE.
THE TOP TEN CASES ARE ON THE SCREEN RIGHT THERE FOR YOU TO SEE, BUT I CAN GO OVER THEM BRIEFLY. WE HAVE PERSONAL INJURIES, BURGLARY OR THEFTS, VANDALISM, WARRANT ARRESTS, ASSISTING OTHER AGENCIES, POSSESSION OF CONTROLLED SUBSTANCES OR DUIS, UNAUTHORIZED CAMPING, EVADING OR RESISTING POLICE ASSAULTS, BATTERIES AND FIREARMS, OR DANGEROUS WEAPONS.
THE TOP TEN CASES IN QUARTER FOUR THAT YOU SEE MAKE UP 61% OF THE TOTAL CASES FOR THAT TIME PERIOD.
OF THAT 327, WE HAD 106 CASES WERE SUBMITTED TO THE DISTRICT ATTORNEY FOR PROSECUTION, 24 CASES WERE CHARGED AND 51 CASES WERE DECLINED FOR PROSECUTION. THOSE NUMBERS ALSO DON'T ADD UP.
IT DOESN'T GET CHARGED UNTIL MARCH OR APRIL. IT WON'T SHOW UP ON THIS REPORT.
AND HERE'S SOME NARRATIVE FOR THE CASES IN QUARTER FOUR.
SOME OF THE HIGHLIGHTED WORK THAT WE'VE DONE. SO WE HAD THREE FIREARMS TAKEN OFF THE STREET.
WE HAD THREE ARRESTS FOR POSSESSING DANGEROUS WEAPONS OTHER THAN FIREARMS, THREE ARRESTS FOR POSSESSION OF A STOLEN VEHICLE, SEVEN ARRESTS FOR DRIVING UNDER THE INFLUENCE, WHICH WE GENERALLY SEE ARISE IN THAT DURING THE HOLIDAY PERIOD, IT'S NOT UNCOMMON. WE HAVE FIVE ARRESTS FOR FLEEING FROM THE POLICE AND MOTOR VEHICLES, FOUR ARRESTS FOR SEX CRIMES OR FAILING TO REGISTER AS A SEX OFFENDER, FOUR ARRESTS FOR POSSESSION OF DRUGS FOR SALES AND ONE ARREST FOR ARSON.
SOME OTHER HIGHLIGHTS. WE HAD A COLD CASE HOMICIDE THAT WAS SOLVED.
WE DID A MEDIA EVENT ON THAT ONE THAT WAS FROM TILDEN FROM 1990.
WORKING ON THE TRANSPARENCY ASPECT ON OUR WEBSITE, WE HAVE CITIZEN RIMS GIVES ANYBODY IN THE PUBLIC ACCESS TO SOME OF OUR HIGHLIGHTED CRIMES, CURRENT ACTIVITY AND OUR HEAT MAPPING WHEN IT'S AVAILABLE.
[00:55:01]
AND THAT'S ONE WAY WE TRY TO GET OUT THE PUBLIC AND SHOW PEOPLE WHAT WE DO IN OUR ACTIVITIES.OTHER THAN THAT, THAT'S ALL I HAVE TODAY. THANK YOU FOR YOUR TIME.
AND I'D LIKE TO SAY CRIME NEVER STOPS AND NEITHER DO WE.
THANK YOU. THANK YOU SO MUCH. DIRECTOR WAESPI COMMENTS OR QUESTIONS? SURE. THANK YOU VERY MUCH FOR YOUR REPORT AND THANKS FOR ALL THE GOOD WORK YOU GUYS ARE DOING.
THANK YOU. SO I GUESS A QUESTION WAS BROUGHT UP BY THE CHIEF YESTERDAY WHEN HE DID HIS REPORT.
AND I CAN'T HAVE THE NUMBERS BECAUSE THERE'S SO MANY OF THEM, BUT OF THE STOPS, CITATIONS AND ARRESTS DURING THIS FOURTH QUARTER WE'RE REFERRING TO, DO YOU HAVE AN IDEA OR A PERCENTAGE OR CLOSE BALLPARK OF HOW MANY OF THESE STOP CITATIONS AND ARRESTS OCCURRED WITHIN PARK DISTRICT BOUNDARIES OR IN YOUR NORMAL TRAVELS TO AND FROM, AND YOUR MUTUAL AID STUFF? I COULD LOOK IT UP FOR YOU. I DON'T HAVE IT TOP OF MY HEAD.
I WOULD SAY AT LEAST THREE QUARTERS HAPPEN IN THE PARKS.
YOU KNOW, A LOT OF OUR CONTACTS ARE OBVIOUSLY IN THE PARKLANDS.
ALL RIGHT. SO THREE QUARTERS WITHIN THE PARKS, I WOULD I WOULD GUESS THAT IT'S GOOD TO KNOW.
AND THE CITIZEN RIM SOUNDS REALLY EXCITING. I'D LIKE TO DO THAT.
AND I KNOW IT'S COULD HOW CAN I GET A TUTORIAL? THERE WAS A WEBSITE LISTED THERE, RIGHT? THERE IS A WEBSITE. YEAH. IF YOU GO ON THE EB PARKS WEBSITE.
FIND THE POLICE SUBSECTION. THERE'LL BE THE LINK TO CITIZEN RIMS ON THERE.
EXCELLENT. THANK YOU VERY, VERY MUCH. YOU'RE WELCOME. GREAT.
INCIDENTS WERE BETWEEN 10 AND 5 A.M. WHEN THE PARK IS CLOSED.
SO IS THAT MOSTLY THAT PEOPLE ARE JUST HERE AND YOU ASK THEM TO LEAVE, OR IS THERE REALLY BAD STUFF HAPPENING? OR. I'M JUST CURIOUS FOR FLAVOR AND YOU MAY NOT KNOW OFF THE TOP OF YOUR HEAD, BUT WHAT IS THAT? 20 WITHOUT HAVING THE DATA IN FRONT OF ME, I CAN'T SAY EXACTLY WHAT THOSE WERE. AGAIN, THOSE COULD BE CRIMINAL NATURE. THEY COULD ALSO BE ANYTHING THAT WE DO AND ACTIVITY WISE.
SO WE DO A LOT OF PATROL CHECKS AND THAT CAN BE LOGGED AS AN INCIDENT.
SO WITHOUT THAT DATA, I'M NOT SURE WHAT IT IS, BUT WE DO GET A LOT OF CURFEW VIOLATIONS.
SO ANYTIME BETWEEN 10 A.M., 10 P.M. AND 5 A.M., WE MAKE A CAR STOP OR FIND SOMEONE IN THE PARK THAT'S GOING TO GENERATE AN INCIDENT, RIGHT? AND IT COULD BE NEFARIOUS. IT COULD BE SOMEONE DOESN'T KNOW THE PARK'S CLOSED.
IT COULD BE ANY NUMBER OF THINGS. SO WITHOUT THE SPECIFIC DATA, IT'S KIND OF HARD TO TELL EXACTLY WHAT IT IS, BUT IT IS A SLIGHTLY HIGH NUMBER. BUT WE PUT THAT IN TO SHOW THAT ACTIVITY IS HAPPENING WHEN NO ONE'S SUPPOSED TO BE HERE.
YEAH, EXACTLY. THAT'S THAT'S WHY IT CAUGHT MY ATTENTION.
WHERE? WHERE THE STREET IS CLOSED. IF IT'S PART OF THE PARK, THE STREET IS GOING TO BE CLOSED.
AND THAT'S WHY I MAKE THAT DISTINCTION ON THE INCIDENTS, BECAUSE ALL THAT'S DOCUMENTED, ALL THE CONTACTS WE MAKE, THE CAR STOPS, IT BECOMES AN INCIDENT. SO WE DO KEEP TRACK OF THAT DATA.
RIGHT, RIGHT. VERY GOOD. OKAY. WELL, THAT WAS THE ONLY THING I HAD A QUESTION ABOUT.
AND REALLY APPRECIATE ALL YOUR WORK TO KEEP THE PARK SAFE.
I THINK YOU GUYS ARE DOING A WONDERFUL JOB. AND JUST KEEPING US SAFE AND ALSO JUST BEING OUT THERE AND, AND YOU KNOW, BEING OUT THERE SO THE COMMUNITY CAN GET TO KNOW YOU AND, AND ASK ANY QUESTIONS OR WHAT HAVE YOU.
SO THANK YOU SO MUCH. THEN THIS IS AN INFORMATION ITEM.
DO WE HAVE ANY PUBLIC COMMENTS ON THIS? WE HAVE NO PUBLIC COMMENTS.
THANK YOU. OKAY. ALL RIGHT. ANYTHING ELSE? DID YOU HAVE SOMETHING ELSE? ALL THESE IDEAS AND QUESTIONS ARE TRIGGER ME.
SO, BEN, THE AFTER HOURS STUFF TROUBLES ME BECAUSE THERE IS A CURFEW AND I'M.
I IMMEDIATELY THOUGHT, OH, EVERYBODY'S FISHING AT LAKE CHABOT AFTER HOURS.
BUT THEN I THOUGHT, WE RUN TWO CAMPGROUNDS 24 HOURS A DAY.
SO I DON'T WANT TO PUT YOU ON THE SPOT AGAIN. BUT DO YOU JUST ANECDOTALLY OR CAN YOU BALLPARK IT? IS IT IS IT UNREST IN CAMPGROUNDS OR. NO. DURING THE QUARTER FOR WHEN IT GETS RELATIVELY QUIET, THE CAMPGROUNDS AREN'T REALLY THE ISSUE. SO DOES THAT OCCUR IN SUMMER? IS IT? WE DO GET CALLS IN SUMMER QUITE OFTEN.
ALCOHOL VIOLATIONS, PARKING WHERE THEY SHOULDN'T BE, PARKING ALL THOSE THINGS WOULD BE AN INCIDENT.
AND THOSE WOULD GENERALLY COME IN CORRECT AFTER 10:00.
THANK YOU. ANYTHING ELSE? THANK YOU. OKAY. THANKS SO MUCH.
[01:00:08]
I HAVE ONE FINAL ITEM. CASHLESS KIOSK, PILOT PROGRAM AND CASH HANDLING UPDATE.OKAY. HELLO AGAIN. TIFFANY MARGOLIS, BUSINESS SERVICES MANAGER.
AND THIS PILOT PROJECT HAS BEEN A TEAM EFFORT WITH PARK OPERATIONS AND ALSO RUBY TIMBER, OUR MANAGEMENT ANALYST IN THE OPS DIVISION AND FINANCE. WE HAVE KATIE DUNGAN HERE FROM FINANCE.
SO I WANT TO PROVIDE AN UPDATE AND BASICALLY SHARE A LITTLE BIT ABOUT WHY WE'RE DOING THIS, HOW WE'VE ADAPTED AS WE GO, SPECIFICALLY RELATED TO THE TWO CASHLESS CURRENT CASHLESS PILOT LOCATIONS AND SHARE SOME OF THE FEEDBACK THAT WE'VE BEEN RECEIVING AND ALSO OUR PLAN FOR NEXT STEPS.
SO JUST AS AN OVERVIEW, WE HAVE 24 FIELD FEE COLLECTION LOCATIONS.
19 OF THOSE ARE PARKING, SEVEN ARE SWIMMING. THOSE BRING IN ABOUT $3 MILLION IN REVENUE A YEAR.
AND THESE THE 3 MILLION IS FOCUSING ON THE PARKING, SWIMMING, BOATING ENTRY.
IF THERE'S TOURS OR NATURALIST FEES. THAT'S KIND OF WHAT WE'RE COLLECTING OUT IN THE FIELD.
THE GOALS OF THIS PROJECT FOR THE CASHLESS KIOSK HAVE BEEN TO IMPROVE SOME EFFICIENCY.
AND I CAN TALK ABOUT HOW THAT COMES IN REDUCE OPPORTUNITY FOR THEFT AND ERRORS, BECAUSE WHEN WE HAVE CASH OUT THERE, THERE IS THAT INCREASED OPPORTUNITY. AND THEN TO MONITOR WHAT THE CHANGE IN VISITOR EXPERIENCE WOULD BE TO SEE IF THIS IS SOMETHING THAT WOULD WORK AT OTHER LOCATIONS AND HOW WE WANT TO PROCEED WITH IT.
WE HAVE BEEN SLOWLY DOING SOME CASHLESS CONVERSIONS SINCE 2022.
THAT'S WHEN THE VISITOR CENTERS WENT CASHLESS.
THERE IS VERY FEW FEES COLLECTED AT THE VISITOR CENTERS.
THEY USUALLY SELL THE OHLONE WILDERNESS PERMITS.
THEY SELL PARK MEMBERSHIPS. SO THOSE INTERACTIONS USED TO BE CASH.
WE WENT CASHLESS IN 2022 AND RECEIVED ZERO COMPLAINTS WITH THAT CHANGE IN 2024.
AGAIN WE KIND OF HELP PEOPLE TRANSITION IN TO GET USED TO IT.
THERE WAS KIND OF A GRACE PERIOD, BUT AGAIN, VERY, VERY SMOOTH TRANSITION WITH THAT CROWN BEACH LOT.
AND THEN WE HAVE ALSO BEEN WORKING ON CONSOLIDATING OUR VENTECH NOT REALLY THE ACCOUNTS, BUT JUST THE PAYMENT AND KIND OF LOOKING MORE CENTRALIZING, CENTRALIZING SOME OF THIS FUNCTION.
SO WITH WITH ALL OF THAT, WE STILL HAVE A LOT OF LOCATIONS THAT HAVE CASH AND THE CASH DEPOSIT.
IF YOU HAVE EVER SAT ON THE FINANCE COMMITTEE OR READ ONE OF OUR INTERNAL AUDIT REPORTS THE CASH GETS TO THE BANK BY EITHER OUR PUBLIC SAFETY STAFF OR PARK OPERATIONS STAFF TAKING THE CASH TO THE BANK. AND SO THAT IS AN EFFICIENCY ISSUE THAT WE WANTED TO SEE IF WE COULD, WE COULD LOOK AT AND IMPROVE. SO FOR 2024 AND NOW INTO 2025, SINCE OCTOBER WE HAVE HAD A QUARRY LAKES KIOSK AND ROBERTS KIOSK ON A CASHLESS PILOT PROGRAM, AND ONE OF THE CRITERIA FOR A COUPLE CRITERIA FOR WHY THESE TWO LOCATIONS.
NUMBER ONE WAS WE REALLY WERE LOOKING FOR LOCATIONS THAT HAVE RELIABLE INTERNET CONNECTION BECAUSE IF WE ARE GOING CASHLESS, WE REALLY NEED TO FEEL CONFIDENT THAT OUR CREDIT CARD CONNECTION IS STRONG AND WORKING.
SO THESE TWO LOCATIONS HAD RELIABLE INTERNET CONNECTION, AND THEY ALSO HAD FAIRLY YEAR ROUND STAFFED KIOSKS, RELIABLE STAFFING AND ALSO A NOT TOO LARGE OF AMOUNT OF OF CASH USERS.
[01:05:07]
WE LOOKED AT CREDIT CARD VERSUS CASH PAYMENTS, AND WE FELT LIKE THERE WASN'T THE PROPORTION OF CASH WASN'T AS BIG AS SOME OTHER LOCATIONS. SO WE THOUGHT THESE WOULD BE GOOD LOCATIONS TO TEST IT OUT.SO IT STARTED BACK IN OCTOBER, OCTOBER 7TH. AND AS PART OF ROLLING THIS OUT, WE HAVE INCREASED THE AMOUNT OF PAYMENT TYPES. SO FOR CREDIT CARDS WE USED TO BE VISA MASTERCARD.
ONLY NOW AT THESE TWO LOCATIONS WE HAVE TAP TO PAY.
IT CAN BE ANY TYPE OF PAYMENT SYSTEM YOU HAVE WITH TAP TO PAY GOOGLE, APPLE, AMERICAN EXPRESS, ON AND ON AND ON. THERE ARE SO MANY OPTIONS RIGHT NOW.
AND WE HAVE THIS TYPE OF SYMBOLS SIGN, WHICH I'LL SHOW.
COREY. COREY LAKE STAFF SAID THAT WE HAVE SO MANY DIFFERENT LANGUAGES.
THEY REALLY SUGGESTED THAT WE ADD THE TAPPED PASTE SYMBOL.
SO THAT WAS SOMETHING THAT WE GOT NEW SIGNS, WE HAD SOME ADAPTIVE MANAGEMENT.
SO SINCE OCTOBER, WE HAVE RECEIVED SOME CUSTOMER CONCERNS.
WE HAD WE'VE ALLOWED FOLKS WHO ARE ESPECIALLY REGULARS TO HAVE SOME GRACE PERIOD.
AND WE'RE DOWN TO ABOUT 4.4% ON AVERAGE SINCE THE BEGINNING OF THE PILOT.
SO I THINK OVERALL, I WE LOOK AT THAT AS A FAIRLY SMALL PERCENTAGE OF PEOPLE WHO HAVEN'T YOU KNOW, WHO WEREN'T PREPARED TO USE CREDIT CARD IN TERMS OF THE CUSTOMER CONCERNS WE'VE RECEIVED.
WE NEED SOME FURTHER INFORMATION TO DETERMINE IF THE CONCERNS WERE RECEIVING ARE DUE TO STRUCTURAL BARRIERS TO NON-CASH PAYMENT VERSUS PEOPLE WHO HAVE A PREFERENCE FOR CASH.
I RECEIVED ONE WHILE I WAS SITTING HERE WHO EXPLAINED THAT THEY SPEND THEY DO ALL THEIR SPENDING IN CASH TO HELP THEM STAY ON BUDGET, AND IT'S A BUDGET TECHNIQUE THAT THEY, YOU KNOW, WANT TO HAVE THAT PHYSICAL CASH.
SO THAT IS REALLY VALUABLE FEEDBACK. AND ALSO.
DIFFERENT SITUATION FOR A PREFERENCE VERSUS A SITUATION IF THERE'S A STRUCTURAL BARRIER TO.
NON-CASH PAYMENT. SO WE'LL BE CONTINUING TO LOOK AT THAT.
JOSE GONZALEZ AND JENNIFER CHANG ARE HELPING US WEIGH IN AND LOOK THROUGH OUR FEEDBACK AND KIND OF FIGURE OUT WHERE THIS FEEDBACK IS COMING FROM. SO, TIFFANY, I HAVE A QUESTION. AND ACTUALLY, IF YOU CAN JUST GO BACK.
YEAH, YEAH. SO BECAUSE IT SEEMS TO ME I JUST FIND MORE AND MORE PEOPLE DON'T HAVE CASH AT ALL.
SO AND A LOT OF STORES DON'T EVEN TAKE CASH ANYMORE.
AND A LOT OF PEOPLE WANT TO PAY WITH THEIR PHONE.
SO I'M JUST WONDERING, YOU KNOW, THE TRADE OFF HERE BECAUSE I THINK WHAT THIS LAST BULLET IS SAYING IS THIS SAYING THAT PEOPLE WERE THEY WERE COMING IN, THEY WERE COMING IN FREE BECAUSE THEY THEY DIDN'T HAVE CASH OR WHAT IS THIS LAST, THE LAST. SO YEAH, THE WE BECAUSE THIS WAS A CHANGE AND WE WANTED TO PRACTICE SOME CHANGE MANAGEMENT AND EASE PEOPLE INTO THE TRANSITION.
THANK YOU SO MUCH, I WAS CONFUSED. OKAY. THANK YOU FOR CATCHING THAT.
IT SHOULD SAY THEY SELF-REPORTED NO CREDIT CARD.
[01:10:01]
HAVE A CREDIT CARD. RIGHT. AND THAT HAS DECLINED.MAYBE THEY DIDN'T BRING THEIR WALLET OR THEY DIDN'T KNOW THEY COULD PAY WITH THEIR PHONE.
SO WE STARTED OUT AT A HIGH OF AROUND 7%, AND NOW WE'VE GONE DOWN TO JUST ABOUT UNDER 5%.
GOT IT. OKAY. THAT MAKES THAT MAKES SENSE. BUT AND BUT I'M WONDERING THOUGH, BEFORE, I MEAN, I GUESS EVERYONE JUST KNEW TO BRING CASH BEFORE BECAUSE I'M JUST THINKING ABOUT THE PEOPLE WHO SHOW UP AT A PARK AND MAYBE THEY HAVE THEIR PHONE, BUT THEY DON'T HAVE A CASH, THEY DON'T HAVE CASH.
AND THEN THEY SEE THEY HAVE TO PAY FOR PARKING, AND THEY MIGHT NOT BE ABLE TO GET IN IT JUST BECAUSE SO MANY PEOPLE HAVE ALREADY TRANSITIONED AWAY FROM USING CASH. SO YOU MIGHT NOT HAVE DATA ON THAT BECAUSE MAYBE I HEAR I, I AGREE AND I HEAR WHAT YOU'RE SAYING, THE TWO LOCATIONS THAT WE DID THE PILOT PROGRAM AT HAVE HAD LONG HAVE LONG HAVE ACCEPTED CREDIT CARDS FOR A LONG TIME. I SEE OKAY. SO THEY ALREADY ACCEPTED CREDIT CARDS.
WHAT WAS NEW IS THAT WE SWITCHED THEM FROM VISA MASTERCARD ONLY READER TO A TAP TO PAY READER.
SO IT GIVES PEOPLE MORE OPTIONS. SO WHICH I THINK IS VERY POPULAR.
AND WE, WE HEAR THE FEEDBACK THAT YOU'RE SAYING A LOT AT OTHER LOCATIONS.
OKAY. THAT WAS MY QUESTION. OKAY. YEAH, DEFINITELY.
YEAH. AND I THINK JUST ONE OF THE REASONS WHY THIS IS LISA IS INTERNET CONNECTIVITY.
SO THAT'S A REAL THAT'S A REAL REASON WHY WE DON'T WE DON'T HAVE WHY WE'RE STILL CASH ONLY AT SEVERAL LOCATIONS IS BECAUSE WE JUST DON'T HAVE THE INTERNET CONNECTION. RELIABLE. YEAH. YEAH. THANK YOU. THANKS FOR HELPING ME OUT HERE.
OKAY. SO, GIVEN ALL THAT WE WE HAVE AGAIN, WE HAVE HEARD SOME CONCERNS OF PEOPLE WHO PREFER CASH. IT'S BEEN FAIRLY MINIMAL. WE ARE SEEING THE BENEFITS OF EFFICIENCY, OF NOT HAVING THE CASH PICKUP. WE SEE THE BENEFIT OF HAVING REDUCING THE LIKELIHOOD OR OPPORTUNITY FOR THEFT.
AND SO THE PLAN IS TO EXTEND THE PILOT PROGRAM FOR THESE TWO LOCATIONS THROUGH DECEMBER.
AND SO THIS WILL GIVE US A FULL YEAR OF DATA TO SEE HOW THIS IS GOING.
IT WILL ALSO ALLOW THE PILOT TO BE TESTED IN ANOTHER ENVIRONMENT, WHICH IS ROBERTS POOL, BECAUSE ROBERTS POOL UP IN THE ROBERTS HAS BEEN PART OF THE PILOT, BUT THE POOL HAS BEEN CLOSED. SO WE'LL SEE HOW THAT IF THAT YOU KNOW, IF WE GET DIFFERENT FEEDBACK OR DIFFERENT EXPERIENCE FROM DOING THIS AT THE POOL, SO WE'LL BE GATHERING ADDITIONAL DATA DURING THE SUMMER.
FOCUS. ANOTHER THING THAT WE'RE WORKING ON WITH OUR RESERVATIONS TEAM IS THAT AT QUARRY LAKES, WE ARE STILL TAKING CASH AT A FEW, WHAT WE CALL THE IRON RANGER.
IT'S LIKE A METAL BOLLARD WITH A SLOT IN IT WITH ENVELOPES.
AND SO WE'RE I THINK WE'RE VERY CLOSE TO BEING ABLE TO LAUNCH AN ONLINE FISHING PERMIT OPTION WHERE PEOPLE COULD SCAN A QR CODE AND BUY THAT. SO WE'RE WORKING ON THAT TO SEE IF WE COULD GET QUARRY LAKES TO BE 100% CASHLESS.
WE'LL TRY IT OUT AT ROBERT THROUGH THE END OF THE YEAR, AND THEN WE'LL CONTINUE TO TO EVALUATE.
IS A COURIER SERVICE. SO WE'RE LIKE I MENTIONED, WE HAVE THE CASH PICKUP CURRENTLY HAS BEEN DONE BY OUR PUBLIC SAFETY STAFF TO GET IT TO THE BANK OR OUR PARK OPERATIONS OR INTERPRETIVE AND RECREATION SERVICES STAFF.
AND SO AT TWO OF OUR LOCATIONS THAT HAVE A REALLY HIGH CASH PROPORTION, WE'RE GOING TO BE TESTING OR I THINK HAVE STARTED TESTING A, A COURIER SERVICE THAT WOULD PICK UP THE CASH AND TAKE IT TO THE BANK.
AND THAT MIGHT BE THAT MIGHT BE ANOTHER WAY TO ADDRESS SOME OF THE CONCERNS.
SO WE'RE TRYING SOME NEW THINGS, SEEING WHAT WILL WORK.
[01:15:01]
EXPAND SOME OF THESE AREAS. OKAY. THANK YOU. OH, YEAH.AND IT'S A SMART SAFE. SO THE STAFF WILL LOAD THE DEPOSITS RIGHT INTO THE SMART SAFE THROUGH BRINKS, AND THEN BRINKS WILL PICK IT UP. I ALSO WILL MENTION AND THANK THE BOARD YESTERDAY FOR APPROVING DURING THE CONSENT CALENDAR THAT WE'RE MOVING FORWARD WITH A RESERVATION SYSTEM NEEDS ASSESSMENT, SOFTWARE NEEDS ASSESSMENT.
BECAUSE RIGHT NOW THE THIS POINT OF SALE SOFTWARE IS PART OF OUR RESERVATION SYSTEM.
SO WE'RE GOING TO BE ASSESSING WHETHER THAT MAKES SENSE, TO CONTINUE TO HAVE THOSE THINGS GROUPED OR WHETHER WE WANT TO LOOK AT PULLING THOSE APART. AND THEN ALSO THE ERP REPLACEMENT THE FINANCE SYSTEM REPLACEMENT ALSO HAS A COMPONENT TO LOOK AT OPTIONS FOR FEES.
SO WE'RE EXPLORING A FEW DIFFERENT OPTIONS. TRYING TO MAKE CONTINUOUS IMPROVEMENTS.
AND THEN AGAIN, LIKE I SAID, THE GOAL IS TO COME UP WITH A MORE COMPREHENSIVE PLAN FOR 2026.
AND I JUST WANTED TO MAKE ONE MORE COMMENT. THANK YOU, TIFFANY, SO MUCH FOR THIS PRESENTATION.
AND AS SHE SAID IT IN PASSING, IF YOU LISTEN TO THE FINANCE COMMITTEE.
AND SO I DID WANT TO JUST ONE OF THE REASONS WHY SHE SAID THAT WAS AT LAST WEEK'S FINANCE COMMITTEE.
AND MANY OF THE RECOMMENDATIONS THAT WERE IDENTIFIED BY THE AUDITOR WE'RE TRYING TO IMPLEMENT HERE.
SO I JUST WANTED TO MAKE THAT CONNECTION BETWEEN, YOU KNOW, IF YOU'RE ON DIFFERENT COMMITTEES, YOU HEAR SORT OF PIECES OF DIFFERENT THINGS. AND SO WE REALLY ARE TRYING TO WORK CLOSELY WITH THE FINANCE DEPARTMENT, THE AUDITOR TO TAKE TO HEART, AND WE'RE REALLY ENCOURAGED.
WE ALWAYS APPRECIATE THE AUDITOR'S EFFORTS BECAUSE THEY, YOU KNOW, THAT THOSE EFFORTS, THOSE REPORTS REALLY HELP US AND GIVE US THAT GUIDING LIGHT ABOUT WHERE HOW WE CAN BE MORE NOT ONLY SAFE AND SECURE, BUT ALSO HELP THE VISITOR EXPERIENCE AND THEN ALSO HELP OUR STAFF.
GREAT. THANK YOU FOR THAT. THAT'S VERY HELPFUL.
AS YOU SAY, TO MAKE THOSE CONNECTIONS, BECAUSE WE'RE NOT ALL ON ALL COMMITTEES BY DESIGN.
SO THANK YOU, TIFFANY. THANK YOU FOR THE REPORT.
VERY HELPFUL. DIRECTOR WAESPI ANYTHING? YEAH.
THANK YOU TIFFANY. I SEE THIS IS THE WAVE OF THE FUTURE AND BUT I WHAT IS THE ROLE OF A GATE ATTENDANT GOING TO BE AT THIS POINT? IF I DRIVE INTO THE KIOSK AND WAVE A CARD AND THEN I'M.
WHERE AM I GOING TO TAP? IS IT A MACHINE OUTSIDE A VENMO MACHINE OUTSIDE THE KIOSK.
THE TWO LOCATIONS THAT WE HAVE ON THIS PILOT ARE TAPPING A MACHINE, SO THEY STILL PASS THE MACHINE THROUGH THE WINDOW, AND THERE WILL BE CONTACT WITH A GATE ATTENDANT.
AND WHAT WE'VE HEARD FROM OUR VISITORS, PARK OPERATIONS AND PUBLIC SAFETY AS WELL, IS THAT HAVING A GREETER WHEN PEOPLE ARRIVE IS A REALLY IMPORTANT FUNCTION, AND PEOPLE ASK A LOT OF QUESTIONS OF THAT PERSON.
I MEAN, EVERYBODY KNOWS WHEN YOU GO TO YOSEMITE, YOU SEE A NICE PERSON WITH THAT SMOKEY BEAR HAT ON, AND THEY GREET YOU AND GIVE YOU SOME INFORMATION AND YOU CAN ASK QUESTIONS.
THERE'S A WHOLE INTERLUDE THAT TAKES PLACE THERE, AND I HOPE WE DON'T LOSE THAT.
ALSO, WHEN I GO TO COYOTE HILLS AND WELL, THIS THIS WOULDN'T BE.
I JUST HOPE WE NEVER GET TO THE POSITION WHERE WE GO. WELL, WE CAN JUST USE THE MACHINE AND AND USE THE VENMO MACHINE, BECAUSE YOU CAN. THERE ARE CROWDS AT COYOTE HILLS WHEN THERE'S NOBODY IN THE BOX.
AND PEOPLE ARE TRYING TO FIGURE OUT THAT MACHINE, THEY GET OUT OF THEIR CAR AND THEY'RE DOING THIS AND DOING THAT AND STICKING CREDIT CARDS AND ALL KINDS OF HOLES. I HOPE WE CAN INTERPRET IT, BUT THAT WILL SOLVE IT.
SO THANKS. OKAY. I THINK OUR AGM WANTED TO ADD SOMETHING.
[01:20:03]
BUT WE DO USE THE TAP TO PAY AT OTHER PLACES WHERE WE HAVE RELIABLE INTERNET.SO IT'S THIS IS IT'S NOT IN REPLACEMENT EVERYWHERE.
WE WE STILL HAVE THE GREETERS. WE STILL HAVE GATE ATTENDANTS. GREAT.
WELL, I'M CURIOUS TO KNOW, ESPECIALLY NOW MOVING INCLUDING.
WELL, IT'S ALREADY INCLUDED. IT'S JUST NOT OPEN YET. BUT ROBERTS POOL IN THE PILOT.
SO HOW ARE WE? HOW ARE WE LETTING PEOPLE KNOW ABOUT THE CHANGE? BECAUSE I CAN I CAN TOTALLY IMAGINE, YOU KNOW, FAMILIES COMING WITH THEIR KIDS, IMPATIENT AND THE NOT KNOWING ABOUT THE THE CHANGE IN NEEDING A CREDIT CARD OR WHATEVER PHONE. SO HOW ARE WE LETTING PEOPLE KNOW IS THERE? SO AND THAT SHOULD HAVE BEEN A BULLET POINT ON ON NEXT STEPS AS WELL.
SO WE'LL BE UPDATING AFTER THIS PRESENTATION.
SO WE HAVE BEEN ABLE TO PUT OUT THIS INFORMATION THROUGH DIFFERENT CHANNELS.
AND THEN WE ALSO PLAN ON HAVING A A GRACE PERIOD, A DEFINED GRACE PERIOD THAT STAFF WILL KNOW ABOUT SO THAT AT LEAST WHILE THE VISITORS ARE GETTING USED TO THIS NEW SYSTEM, THEY WON'T GET TURNED AWAY.
THEY WOULD BE TRACKED AS A FREE ENTRY OF SOMEONE WHO SAID THEY HAD NO CREDIT CARD.
YEAH, AND I THINK THERE'S ALSO A PAGE, A ROBERTS POOL PAGE ON OUR WEBSITE.
BUT THANK YOU. THAT'S THAT'S HELPFUL TO KNOW AND I APPRECIATE THE GRACE PERIOD AS WELL.
YOU KNOW, I HAD A QUESTION ON ONE OF YOUR EARLIER SLIDES.
BECAUSE I'M NOT FAMILIAR WHAT VENTECH IS. THAT WAS WHAT YOU WERE DOING IN 2020 FOR THE.
YEAH. VENTECH IS THE IT'S CURRENTLY THE STANDARD AUTOMATED FEE MACHINE THAT THE DISTRICT USES THERE.
IN SOME OF THE PARKS, THEY'RE EITHER USED IN COMPLEMENT TO A STAFFED KIOSK OR IF THERE IS NO STAFFED KIOSK, THERE IS A STANDALONE, AUTOMATED FEE MACHINE.
SO THAT'S THAT'S JUST THE BRAND NAME OF THE STANDARD THAT WE CURRENTLY USE.
GOT IT. AND THEN I'M ALSO CURIOUS, AND THIS MIGHT BE FURTHER DOWN THE ROAD, BUT AS YOU LOOK AT, AS YOU LOOK AT WAYS TO BE MORE EFFICIENT IN TERMS OF COLLECTING FUNDS AND COORDINATING ALL OF THIS, WHAT WHERE DO THE DONATION BOXES COME INTO ALL OF THIS? BECAUSE I KNOW THERE HAVE BEEN CONCERNS ABOUT THAT IN THE PAST, JUST IN TERMS OF AND THIS MIGHT BE A SEPARATE ISSUE, MAYBE NOT SO MUCH AUTOMATION BUT BUT WHERE THAT MONEY GOES AND, AND HOW IT'S COLLECTED AND THAT SORT OF THING.
YEAH. I THINK YOU'RE TALKING ABOUT THE DONATIONS FOR THE REGIONAL PARK FOUNDATION.
WELL, YEAH. WELL, I, YOU KNOW, THERE'S THESE LITTLE DONATION BOXES IN, LIKE, SAY, THE TILDEN NATURE AREA, AND SO IS THAT. AND IT WASN'T EVER REALLY CLEAR TO ME WHERE THAT MONEY WAS GOING.
SO MAYBE IT IS THE REGIONAL PARKS FOUNDATION.
MAYBE I'LL LET KATIE ANSWER. BUT I JUST WANTED TO CLARIFY THAT.
YEAH, I GUESS THAT'S WHAT THOSE ARE FOR. THAT'S WHAT THOSE THOSE GUYS ARE FOR.
OKAY. GOOD AFTERNOON, KATIE DEGNAN, ASSISTANT FINANCE OFFICER, FINANCE AND MANAGEMENT SERVICES.
SO THE BOXES ARE FOR THE REGIONAL PARKS FOUNDATION.
CURRENTLY, IT'S JUST COLLECTING CASH, AND I'VE BEEN WORKING WITH LAUREN BERNSTEIN AT THE FOUNDATION TO KIND OF FIGURE OUT HOW WE CAN START TRANSITIONING THOSE TO BE, YOU KNOW, TO MOVE AWAY FROM CASH COLLECTIONS BECAUSE WE STILL HAVE THE SAME HICCUPS WE'RE HAVING WITH WITH THE GATE, YOU KNOW, THE GATE ATTENDANTS AND THE REST OF IT BECAUSE WE'RE HAVING TO COLLECT THE CASH, THEN TAKE THOSE PARK STAFF IS HAVING TO EITHER TRANSPORT IT HERE TO THE OFFICE OR TAKE IT TO THE BANK TO DEPOSIT. AND THESE ARE SMALLER QUANTITIES.
SO FIGURING OUT A BETTER WAY THAT WE COULD MOVE FORWARD WITH THIS, LOOKING AT SOME POTENTIAL DIGITAL OPTIONS OF KIOSKS THAT WE COULD INSTALL AND THEN JUST OVERALL DEVELOPING A PLAN. BECAUSE ALSO A LOT OF PATRONS LIKE TO PUT SOMETHING IN THOSE BOXES WHEN THEY VISIT OUR SITES.
SO. RIGHT. I MEAN THAT WITH THE RIGHT BALANCE OF HOW WE HOW WE TACKLE THIS ISSUE.
SO HOPEFULLY OVER THE YEAR, WE'LL, WE'LL COME UP WITH A PLAN TO ADDRESS IT. RIGHT. BECAUSE I COULD SEE I MEAN, DEFINITELY THAT'S A DIFFERENT SORT. CERTAINLY THE QUESTIONS AROUND COLLECTION AND SAFETY AND ALL OF THAT IS REALLY IMPORTANT IN TERMS OF OF PEOPLE DONATING.
I THINK THEY ARE MORE LIKELY TO DONATE CASH THAN, YOU KNOW, WHIP OUT THEIR PHONE AND, YOU KNOW, TRY TO DONATE ELECTRONICALLY IRONICALLY IN ONE OF THESE BOXES, BUT I'LL LET YOU GUYS FIGURE ALL THAT OUT.
I WAS JUST CURIOUS. YEAH, WE'RE LOOKING INTO ALL OPTIONS.
[01:25:04]
THE BEST PRACTICES THAT ARE OUT THERE RIGHT NOW. GOTCHA.OKAY. ALL RIGHT. THANK YOU. THANK YOU. I THINK THAT ALMOST BRINGS US TO THE END.
ARE THERE ANY ANNOUNCEMENTS, EITHER FROM BOARD MEMBERS OR.
WELL, AND I, WE DO NOT HAVE ANY PUBLIC COMMENTS ON THE LAST ITEM EITHER.
SO JUST TO CLARIFY. PERFECT. THANK YOU FOR THAT.
OKAY. NO ANNOUNCEMENTS. SO IN THAT CASE, IS THERE IF THERE'S NOTHING FURTHER LOOKING AROUND.
NO, NOTHING. OKAY. SO IN THAT CASE, WE CAN ADJOURN.
THE TIME IS 12:30 P.M.. THANKS, EVERYBODY.
* This transcript was compiled from uncorrected Closed Captioning.